US Search Review 2024: Features, Cost & Alternatives
Reviewed by Kristina Knight, Journalist , BA
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Founded in 1994, US Search was conceived as a way to find old friends or distant relatives.
Pros
- Helpful customer service
- Good basic people finder information
- Lots of features on the pro plan
Cons
- Pricey to get the good features
- Questionable data completeness
- People finder
- Reverse Lookup
- Property info
- Records Search
US Search now has expanded to an online data aggregator and people finder that sources publicly available information. The service provides checks on background, public records, and property information
There are various information search services used for people finding and background checks. US Search, which was established in 1994, is an online platform that specializes in conducting such person searches and background checks. The US Search website works by sourcing information from various public records such as social media profiles, criminal records, property records, and other available public data. Using US Search, individuals can carry out searches by inputting the name, address, or phone number of the person they are looking for. This background check service provides basic information for free, and more detailed search reports for a fee. The website offers a popular pro plan at a monthly fee as well.
US Search Advantages
US Search provides good value with its comprehensive features available in the pro package. With daily updated information, detailed property records, and an affordable price – it’s a good selection for many customers.
Data Sources Updated Daily
This tool pulls data on a daily basis. Therefore, they attempt to keep the information up to date. However, keep in mind that the data in the public records itself may not be updated frequently.
Detailed Property Records
US Search pulls detailed property records. Thus, it is an excellent source to find or confirm addresses. Additionally, the toll allows for lookup by address. Provides address history
Affordable Price
If you only want to use a search tool, you can find low-cost options with a small monthly fee or a la carte fees on US Search. The free services are very limited. While the pro plan is more expensive, it does provide lots of features for the price.
US Search Review: Key Features & Cost
US Search provides value with key features such as people search, background check, reverse phone lookup, property search, and criminal record search.
People Search
US Search shines with its people search feature. Its large database of names, address, relatives, contacts, and emails means that searchers can find out these contact details easily. Creating class reunion lists, finding long-lost friends, or searching for names associated with an address are common positives in customer reviews.
Background Check
Background check services. Customer reports mixed results, as some concerned clients stated that important data such as criminal convictions may have been missed.
Reverse Phone Lookup
If you have a phone number but need to know who it belongs to, US Search provides a solid reverse phone number lookup.
Read More: Best Reverse Phone Lookup Services 2024
Criminal Records Search
Customers can perform a basic background check with US Search’s aggregated court records as part of the people search features. Users can find out about someone’s criminal record.
Property Records Lookup
US Search provides an excellent property database. It is easy to find the names of residents associated with different addresses. Reverse address lookup
US Search Cost
US Search offers varying low-cost options for one or a small number of search results – though these prices seem to vary often and are not transparently reported. Their free basic searches are available, but the info is very basic. Their pro plan is $59 per month and offers a full panoply of features and unlimited searching.
US Search Quick Overview
Best Overall Value
- Excellent customer service
- Great for finding addresses of old friends or acquaintances
- Lots of features on the pro plan
US Search Customer Reviews
Customer reviews show varying satisfaction with the service. Many reviewers noted success with a background check or superior customer service. But others found the search feature to be inaccurate or the online portal to be difficult to operate.
For the past six months, I have been looking for missing classmates so that they can be informed of an upcoming 50 year reunion. I have used your search engine and was able to find over 400 graduates and will be sending them an invitation next months. I’m glad that your site contained current information and was easy to use.
Lynette
The rep was very helpful. She help me locate the account and she explained everything I asked and was very patient and understanding. Even when she answered the phone she was very pleasant and listened to everything I had to say.
Felicia
I have had some success in finding a person but the information was not up to date. Your receptionists have all been very professional and nice. I still use the app when I need to look someone up. It serves the purpose but phone numbers and addresses are almost all outdated.
Susan
Information sketchy at best. Got better information on other websites for free. Cost is too high for the information received. Did a good job tracing nearest relatives. Property ownership records are inconclusive. I just wasn’t happy with the quality of the presentation. Upgrades were costly and also inconclusive. Not a good investment.
Bruce
US Search Service Review
Review of US Search Service
| Overall Pricing and Value | 70%
| 70% |
| Cost Value | 80%
| 80% |
| Customer Support | 99%
| 99% |
| Data Accuracy | 60%
| 60% |
| Ease of Use | 70%
| 70% |
| Included Features | 80%
| 80% |
Founded in 1994, US Search was conceived as a way to find old friends or distant relatives. US Search now has expanded to an online data aggregator and people finder that sources publicly available information. The service provides checks on background, public records, and property information.
Is US Search Right For You?
The tool works well to find the address of old friends, classmates, or distant family members. Users find the complete data set to be somewhat less accurate than many competitors, thus it may not be the best choice for those attempting to find out detailed background searches.
Cost Value
At $59/month, US Search is more expensive than the other competitors. This fee is worth it if you would benefit from a large search volume and unlimited reports. This is the standout of all US Search subscription options.
Customer Service
This is a clear area of differentiation for US Search. A high percentage of customers found their customer service friendly and helpful.
Ease of Use
The company website is intuitive and user-friendly. The search features are clear and easy to use. However, a noticeable percentage of users reported glitches or login issues.
Included Features
The pro version includes numerous features such as access to public records, search by name, email address, or number, unlimited reports, and US-based customer service.
Overall
US Search delivers on its core business proposition – to provide an effective way to look up old friends, missing classmates, military buddies from long ago, or distant relatives. The pro version includes quite a few features, and customers do consider the tool to be comprehensive. Their customer service is top-notch. However, the accuracy and completeness of the records are below average when compared to other competitors, leaving the overall ranking in the middle of the field.
2 Top US Search Alternatives
| TruthFinder | Intelius | US Search | |
| Price | People finder from 29.73 /month Additional services at $4.99 | People Search $21.15/month People Search plus Reverse Phone Lookup $34.95 per month | Pro Plan $59/month |
| Award | Best Overall | Most Precise | Best for Basic Checks |
| Rating | 4.5/5 | 4.3/5 | 4/5 |
| Detail | Read Review | Read Review | Read Review |
| Link |
TruthFinder
Truthfinder is a people search and background check website that provides access to public records in the United States. They are lauded for its high degree of accuracy and fast speed of searches. Truthfinder is our selection as the best overall software in this category.
Intelius
Intelius is a people search and background check website that provides access to public records and other information, for individuals in the United States. Their provides perhaps the most accurate service of its type, with impressively precise people and reverse phone results. However, clients find their customer support to be poor.
Conclusion
Over nearly 30 years of service, US Search has proven to be a reliable tool for people finding. If you have an old acquaintance or long-lost family member, chances are you can locate them with an excellent database of property and phone records. The service is comprehensive, and with the pro tier, provides unlimited free reports. However, customer reviews do show some dissatisfaction with the accuracy and details of searches. We find that US Search is a good choice for basic searching, but does not reach the top of the field in this category.
Frequently Asked Questions (FAQs)
Online people search sites typically aggregate publically available data from official sources, public records, and even social media. Most of these sites are legitimate, but vary in the degree of accuracy of the records, and thus should never be considered a sole source of information.
Any background check service must be used in compliance with the FCRA. Online search aggregators are not credit agencies. Therefore, you may not utilize the information to make decisions about consumer credit, employees, or tenant screening.
ABOUT THE AUTHOR
ABOUT THE REVIEWER
+ 5 sources
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Run a Background Check. US Search. Accessed February 23, 2023. https://www.ussearch.com/background-check/
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Reverse Phone Lookup. US Search. Accessed February 23, 2023. https://www.ussearch.com/reverse-phone-lookup/
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Criminal Records. US Search. Accessed February 23, 2023. https://www.ussearch.com/criminal-records/
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Background Checks and Public Records Search – Truthfinder. Truthfinder.com. Published 2018. Accessed February 23, 2023. https://www.truthfinder.com/
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Look Up Anyone! Intelius. Accessed February 23, 2023. https://www.intelius.com/