North Carolina Registered Agent Review: Top 10 Services Ranked 2022

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Reviewed by Randolph Vialva, MBA
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Northwest

Northwest Registered Agent

Best Overall

5.0 stars - votes

ZenBusiness

Zenbusiness

Editor's Choice

4.7 stars - votes

IncFile

Incfile

Best Online Tools

4.5 stars - votes

Starting your own business can be tricky and confusing. While you might know a lot about your trade, the technicalities of setting up a business and then running it aren’t everyone’s cup of tea. This is where a registered agent service company comes into play. They’re cheaper than hiring your own registered agent, and they can help you set up your own LLC or corporation. They’ll also provide you with all the advice you need to keep you in the green with the government.

Read more: Best LLC services

Top 10 North Carolina Registered Agents

Northwest-Registered-Agent-1

Northwest Registered Agent

  • Privacy focused – in-house registered agent team to handle all the legal documents
  • Same-day filing for legal documents and quick business formation
  • Reliable and trustworthy
ZenBusiness

Zenbusiness

  • Attractive pricing starting at $39
  • Quick turnaround
  • Known to be reliable and dependable
IncFile-1

IncFile

  • Competitive pricing
  • Easy to use
  • No automatic renewals
LegalZoom

LegalZoom

  • Money back guarantee on services
  • Prompt customer service
  • Ongoing legal help
Rocket Lawyer-1

Rocket Lawyer

  • 100% satisfaction guarantee
  • Provides attorney services
  • Secure website
BetterLegal-1

Better Legal

  • Quick turnaround
  • Competitive pricing
  • Mostly positive customer reviews

Incorporate

  • Experienced company which has been in existence since 1899
  • Online learning center with multiple resources like webinars and e-books available
  • Their website is secured with the help of McAfee to protect business and personal data
Swyft Filings-1

Swyft Filings

  • Personal and direct customer service
  • Good customer feedback and satisfactionQuick turnaround time
  • Better turnaround times than those offered by some other services
MyCompanyWorks-1

MyCompany Works, Inc.

  • Access to information that helps in running a business
  • Great customer support
  • Extensive basic package
MyCorporation-1

MyCorporation

  • They offer annual reports
  • Large volume of customers
  • They offer some financial services as well

Top 10 Best North Carolina Registered Agents 2022

Northwest Registered Agent

  • Strong focus on privacy protection
  • Reliable customer support
  • Same day filing for paperwork and fast business formation time
  • The filing process is fully online
  • Their registered agent service is a bit on the expensive side
  • No extensive options to choose from – they’re more specialized in what they offer

Northwest Registered Agent stood out in North Carolina in terms of how good their customer support is and how quickly they get your North Carolina LLC incorporation process out of the way. While being on the more expensive side, Northwest Registered Agent guarantees customer data privacy like no other.

Unlike ZenBusiness whose pricing sounded a bit confusing to clients, Northwest Registered Agents is transparent and clear about what they charge including state fees. There are many add-ons to their services that you can buy. Additionally, you’ll notice that most of these are usually included in the package of a lot of other registered agent services in addition to their formation service.

  • EIN filing 
  • Compliance filing 
  • Mail forwarding 
  • Virtual office 
  • Certificate of good standin

All in all, they’re a good company to go for if you want someone with an established reputation – they’ve been in the business since 1998 and have established themselves as a reliable name in the industry.

Zenbusiness

  • Affordable service
  • Quick turnaround
  • Round the clock support regardless of business hours
  • Reliable
  • Easy to use
  • Public benefit company
  • Costs more than $39 after the first year excluding North Carolina processing fees
  • Billing is annually
  • Not a lot of website templates are available

ZenBusiness is able to provide you with the best-registered agent service that is on the same level as their competitors while charging over half the fees. Their services include; LLC formation services, registered agent services, a business website, physical address, receiving business mail by providing you with an office address, and much more. They are quick, reliable, and have managed to make a name for themselves as one of the most customer and user-friendly companies out there in a short time.

They have a score of 4.7 on Trustpilot, with 87% of reviews calling them excellent. The only cons are that customers can often find their pricing a bit confusing. They follow a subscription pricing model where you’re billed annually for all the services they rendered. You can, however, cancel any time without any added fees or charges.

IncFile

  • No hidden charges or automatic renewals
  • Easy to use dashboard 
  • Low prices
  • Gives annual report
  • Offers some free services
  • Limited ad-ons
  • Customer service is not easy to get in touch with

If you want LLC formation services in North Carolina on a budget, Incfile can take care of it for you while charging nothing over the state fees. Most other registered agent services charge anywhere around $50-100 plus the North Carolina state fee for the same service, which makes incFile a great value for money. Their free registered agent service isn’t fast though, and people have had some trouble getting in touch with their customer service, which is why this free registered agent service isn’t higher up on our list of recommendations.

Its gold and platinum packages offer all the stuff the silver package does – like filing for LLC formation in North Carolina – plus things like the provision of an EIN (employee identification number) needed for filing taxes and opening up a business bank account. It isn’t a free registered agent service though, but sometimes you have to choose between getting things done quickly or for free.

LegalZoom

  • You get money-back guarantee on services
  • Ongoing legal help
  • Easy to use platform
  • Great customer service
  • LLC formation can take up to a month
  • Lots of upsells
  • Not great value for money

One of the biggest selling points for LegalZoom in North Carolina is that they’re one of the oldest entities in the registered agent business. This gives them experience and a brand name that many people value, but a lot of newer registered agent services like ZenBuisness are successfully competing against them with better pricing and competitive rates.

Bad thing is, they charge a pretty penny for their North Carolina LLC formation service and then charge at least $300 per year for their registered agent service.

Rocket Lawyer

  • They provide a satisfaction guarantee, going so far as to claim they’ll provide a full refund on their services if you aren’t fully satisfied
  • They provide attorney services on a $50 per month subscription – while it may be a bit much, we feel it might be worth the extra help
  • Great option if you need ongoing legal advice and registered agent service, not just help with LLC formation
  • They have a secure website that’s covered by Norton Web Security at all times
  • They’re one of the more expensive agents on the market
  • Customer satisfaction has been an issue in the past – they have a 7.6 out of 10 on TrustPilot

If you’re looking for ongoing legal support for your business entity and not just LLC formation services in North Carolina, this might just be the thing for you. On the other hand, there are definitely services out there that cost less than a $150 flat monthly fee and are better known when it comes to customer service and overall performance.

What you will get here that you probably won’t in other places, however, is legal support from a professional attorney. This is one of the things that might draw you to their services, but ask yourself if this is something you really need.

Better Legal

  • It can provide many services in addition to registered agent service
  • Information is easily available on the website
  • Economically priced for most of its services
  • Customer support is limited – you can only contact them through live chat on the website, though it is available outside business hours
  • They upsell a lot of third party services, which can be annoying

Better Legal is one of the newer registered agent services that boost efficiency and fast turnaround times. Some of the services they offer like Operating Agreement and Bylaws drafting are useful for new business owners looking to set up an LLC in North Carolina, but there are other legal services that provide the same level of support all as part of a single neat package for any business entity, not just LLCs.

Incorporate

  • Probably the oldest registered agent service in existence today – has been operating since 1899 under the name “The Company Corporation”
  • Has an extensive library of resources available to help you through your LLC set up and running your business in North Carolina
  • They offer a Corporate Compliance Guarantee. This means that no matter what happens, they’ll fix the issue if they ever cause one
  • Expensive
  • Upsells a lot of partner services
  • Not many customer reviews online

While you may be tempted to think old is always better, it may not be the case with Incorporate.com. This company charges almost double what other companies do for the same services at $235 per year. If you feel like this is worth the guarantee that they won’t mess up, this is the company for you.

Swyft Filings

  • Good turnaround time
  • Good customer satisfaction – it has a 4.6 out of 5 on TrustPilot
  • Easily reachable customer service staff
  • The service is more expensive than most
  • They don’t offer services like website creation for the basic package that other companies like ZenBusiness include in their packages
  • Their registered agent service is expensive

While many might love the turnaround time and the customer service they provide, it’s not the best option when you realize they charge business entities about $145 every three months for their registered agent service. In comparison, many others charge this much or even less per year.

On the other hand, they do offer services like free tax consultation from a partner financial firm and ComplianceGuard alerts – which serves as a sort of compliance calendar – to make sure the companies they work with remain in compliance with state laws and get the legal or tax advice they need.

MyCompanyWorks, Inc

  • Their extensive basic package contains more services than any we’ve seen so far
  • Satisfied customers and good online reviews
  • They provide a startup checklist that helps you operate your LLC while ensuring proper compliance
  • One of the only cons for MyCompanyWorks, Inc is its pricing, which often doesn’t justify signing up for the service for a lot of customers
  • They don’t offer any ad-ons

The basic package for MyCompanyWorks, Inc includes many things that go beyond the scope of what others offer, like drafting the Articles of Organization and other formation documents and even minutes for your corporate meetings. They charge about $99 per year for registered agent services.

MyCorporation

  • Great customer reviews
  • A large volume of clients
  • They offer certain financial services as well as registered agent services
  • They charge $133 for the basic package, which is too much for what they offer in it
  • LLC incorporation can take a while

MyCorporation is great for anyone who wants to work with a company with an established track record, but given how many cheaper and more efficient registered agent services are out there, we really feel like this one shouldn’t be your first pick. That said, they do offer a bunch of financial services like income tax assistance and unemployment insurance for your employees, which might make it worth signing up with them. Overall, there are better-registered agent services in the market.

What Does a Registered Agent Do?

Legal Matters

A registered agent is responsible for taking care of all your legal matters like filing paperwork, keeping track of deadlines, receiving mail on behalf of your company and making sure you get it, and much more.

Ongoing North Carolina Business Compliance

In addition, registered agents are also in charge of making sure your services and paperwork are in compliance with the business laws of North Carolina or wherever your business is located. This can be in the form of consultation, providing you with resources to figure it out yourself, or in the form of additional services depending on what registered agent service you sign up for.

Perks Of Using A North Carolina Registered Agents Services

Compliance

Entrepreneurs usually know much about how to run their businesses but don’t know about the legal side of things. In many cases, not knowing about the law is no defense for breaking it, which is why it’s important to ensure compliance with any and all related state and federal laws for your business. Hiring a registered agent service means that you will have experts and professionals looking over your business to make sure this is the case. Additionally, most companies in North Carolina are required to have a registered agent office.

Peace of Mind

Knowing that you have professionals who are working to ensure your business operates within legal bounds can give you the peace of mind and freedom to work and grow your business as you wish.

Flexibility

Many registered agent services offer a myriad of related services like drafting the formation documents and website planning that are important for any business, new and old. In most cases, you have the option to hire the same company you’re working with for additional paperwork that you may sometimes need.

Privacy

A registered agent service will guard your data and privacy.

What If a Business Wants to Change It’s North Carolina Registered Agents?

In case you want to change your own registered agent in North Carolina, you need to file a Statement of Change of registered office and/or Agent with the Secretary of State for North Carolina. Once that’s done, you need to notify your own registered agent service of the change after providing proof that you now have a new registered agent to handle all your legal mail.

This is because your company is required to have a registered agent office or agent, and you can’t simply choose not to have one.

Frequently Asked Questions (FAQs)

What is a registered agent?

A registered agent or registered office is someone who is in charge of handling all official paperwork for your company as well as receiving and handling mail correspondence and legal mail. In a way, your registered agent address becomes your company address for all public records. Many registered agent services today offer a whole range of services in addition to just these two, in order to attract clients and provide more value to both new and old businesses.

What services are important for a registered agent to provide?

Apart from the compulsory services registered agents or a registered office need to provide, there is a whole range that you can choose from (like website development and EIN filing) depending on your own unique needs.

Is it important for me to have a registered agent?

Yes. Most limited liability companies and corporations are required to have a registered agent in North Carolina.

How do I choose the right registered agent for my company?

Choosing a registered agent for your company means recognizing your unique needs and what you’re looking for in a registered agent and then matching that with the right company, offering those services at the right price. Most registered agent services offer a lot of add-on services that might seem attractive and useful, but you might end up spending money on something that you don’t actually need.

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ABOUT THE AUTHOR

ABOUT THE REVIEWER

He is an organized and creative thinking sales management professional with experience in outside and inside sales in various markets. Working as freelancer in the Greater Boston Market, he moved to St. Louis and became an Account Executive, then a Sales Manager managing and coaching 12 sales reps covering a nationwide territory. He has developed his team with a combination of consultative selling and value before price coaching mindset which has won him a President’s Cup and many other financially rewarding awards at RICOH. His most recent role as a Continuous Improvement Manager provided insight into the importance of delivering a quality product in alignment with the value and reputation of his organization. It further enhances the aspect of selling on value as opposed to price.