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BizReport | Ecommerce April 05, 2017

Study: 1/3 are carrying credit debt

While Americans are spending less, one new report indicates that those lower spending numbers aren't mirroring lower credit card debt. According to the 2017 Consumer Financial Literacy Survey more than one-third (39%) of American are carrying month to month credit... >>

BizReport | Ecommerce April 04, 2017

Survey: Privacy concerns keep shoppers from applying for in-store credit

Retailers need to do a better job of ensuring customer's privacy in the credit sector, according to a new report. Nearly every shopper is asked if they want to open a store credit card at the checkout, and while most... >>

BizReport | Ecommerce April 04, 2017

Study: 1 in 10 feel CX strategy optimized

While most brands agree that a seamless online and offline customer experience is key to customer satisfaction, only 1 in 10 executives surveyed feel their digital strategy is actually optimized for customers. That's the word from a new Dimension Data... >>

BizReport | Ecommerce March 30, 2017

Report shows Southwest winning digital airline wars

While cost may be the deciding factor in airline travel for many customers, it is not the only factor. In fact, according to new data from Hitwise, a division of Connexity, geography is now playing a large role, as well.... >>

BizReport | Loyalty Marketing March 29, 2017

Study: Half of loyalty club members want retail redemption options

Free flights are great, but new data indicates that more travel loyalty club members are looking for retail redemption options than more freebies from their favorite airline. ... >>

BizReport | Advertising March 29, 2017

Unilever to up digital spend following display ad trial

The early stages of ongoing research by Unilever has convinced the consumer goods giant to allocate more of its marketing budget to display advertising. ... >>

BizReport | Ecommerce March 28, 2017

Report: Post-purchase contact key for future engagement

While a customer's experience in-store is crucial, and the right messaging pre-purchase is a must, one new report finds that customers' engagement with brands after a purchase is just as important, especially to future business. ... >>

BizReport | Ecommerce March 28, 2017

UK retailers need to improve returns process

A new survey from European payments provider Klarna reveals that UK retailers need to improve their returns capabilities or risk losing customers. ... >>

BizReport | Ecommerce March 28, 2017

Top 3 benefits for ecommerce success

Ecommerce continues to be a solid part of the strategy for small retailers, whether in the format of a stand-alone store or as part of a bigger marketplace like Amazon or Etsy. Here are three benefits for retailers in ecommerce.... >>

BizReport | Ecommerce March 27, 2017

Report: Bot attempting to steal gift cards

Hackers aren't only going after actual bank accounts any longer. Distil Networks has identified a bot that is going after the gift card balances that consumers have with retailers. ... >>

BizReport | Ecommerce March 24, 2017

Study: Mobile key for online grocery buys

Online grocery shopping is beginning to trend up, but the grocers having the most success are keying in on mobile. That, according to Criteo's Clicks, Bricks & Broccoli: The CPG and Grocery Trend Report which found that 40% of digital... >>

BizReport | Ecommerce March 23, 2017

Study: GenX, Y most likely to BOPIS

Buying items online but picking them up in store is a selling point for many shoppers, but maybe not as many as you think. That's the word from ChargeItSpot, but nearly half of shoppers under age 50 have tried the... >>

BizReport | Ecommerce March 23, 2017

How to win the Amazon Buy Box

Amazon continues to be a key resource for third party sellers, but many get lost in the crowd. Here are three tips to help sellers increase visibility - and sales - using Amazon's Buy Box. ... >>

BizReport | Advertising March 20, 2017

Ad Roundup: Data, ecommerce tools

In today's advertising roundup, a new purchase tool is launching, and an enhanced partnership to offer deeper data to advertisers. ... >>

BizReport | Ecommerce March 20, 2017

Missed deliveries caused by delivery firms' lack of comms

Nearly one in four consumers in the UK say poor communication has caused them to miss a delivery in the past year, according to new research from Engage Hub. ... >>

BizReport | Ecommerce March 17, 2017

Survey: Fraudulent accounts go dark before an attack

According to a new DataVisor report nearly half of fraudulent accounts will sleep or go dark before launching an attack against a business. Researchers found that these so called 'sleeper cells' will work against a company for weeks before an... >>

BizReport | Ecommerce March 15, 2017

Expert: How shoppers can protect themselves from fraud

While most people think of credit card fraud as a problem for businesses and credit card companies, the red tape and problems for consumes are no small thing. One expert explains how shoppers can protect themselves from online credit card... >>

BizReport | Ecommerce March 15, 2017

BOPIS drives footfall and in-store purchases

Retailers struggling to get consumers through store doors could do well to consider offering a 'buy online pick-up in-store' (BOPIS) service, according to the results of a recent survey in the U.S. ... >>

BizReport | Ecommerce March 14, 2017

Expert: Why the EMV hasn't stopped credit card fraud

With the implementation of the EMV change last year, retailers were supposed to see significantly less credit card fraud. But, according to some reports, credit card fraud continues. One expert explains why. ... >>

BizReport | Ecommerce March 10, 2017

Ad Roundup: Engagement tools for retail

In today's advertising roundup, a trio of releases geared toward helping retailers better engage with their customers. ... >>

BizReport | Internet March 10, 2017

Report finds personalization, security key for consumers

There is new data out this week that highlights the discrepancy between consumers who want their personal information to be secure in the digital space, but who still want content and ads to be personalized. Researchers found that while most... >>

BizReport | Ecommerce March 10, 2017

Top 3 tips to improve online security

We're nearly halfway through March, and many New Year's Resolutions have fallen by the wayside. The thing is, we don't have to wait for January 1 to make changes, either to businesses or personal security; that can happen on any... >>

BizReport | Ecommerce March 09, 2017

Report: Digital pushing more Gen Z engagement

Generation Z likes to shop, and they're being influenced to buy via digital channels, even in stores. That's the word from new Euclid Analytics data, which found that most Gen Zers prefer shopping in stores, and that they are using... >>

BizReport | Ecommerce March 09, 2017

What small retailers need to know before 3rd party selling

Over the past five years, creating a store within the Amazon, Shopify, or Ebay infrastructures has become a popular trend for mom-and-pop type retailers. As more people shop online, this trend is continuing to grow, but no all will be... >>

BizReport | Ecommerce March 09, 2017

Few top UK ecommerce sites offer social login

In an age where many consumers are suffering 'password fatigue', offering social login options can motivate sign-up to ecommerce websites. However, just four of the top 50 ecommerce websites in the UK offer social login, according to new research from... >>

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