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BizReport | Ecommerce March 28, 2017

Report: Post-purchase contact key for future engagement

While a customer's experience in-store is crucial, and the right messaging pre-purchase is a must, one new report finds that customers' engagement with brands after a purchase is just as important, especially to future business. ... >>

BizReport | Ecommerce March 28, 2017

UK retailers need to improve returns process

A new survey from European payments provider Klarna reveals that UK retailers need to improve their returns capabilities or risk losing customers. ... >>

BizReport | Ecommerce March 28, 2017

Top 3 benefits for ecommerce success

Ecommerce continues to be a solid part of the strategy for small retailers, whether in the format of a stand-alone store or as part of a bigger marketplace like Amazon or Etsy. Here are three benefits for retailers in ecommerce.... >>

BizReport | Ecommerce March 27, 2017

Report: Bot attempting to steal gift cards

Hackers aren't only going after actual bank accounts any longer. Distil Networks has identified a bot that is going after the gift card balances that consumers have with retailers. ... >>

BizReport | Ecommerce March 24, 2017

Study: Mobile key for online grocery buys

Online grocery shopping is beginning to trend up, but the grocers having the most success are keying in on mobile. That, according to Criteo's Clicks, Bricks & Broccoli: The CPG and Grocery Trend Report which found that 40% of digital... >>

BizReport | Ecommerce March 23, 2017

Study: GenX, Y most likely to BOPIS

Buying items online but picking them up in store is a selling point for many shoppers, but maybe not as many as you think. That's the word from ChargeItSpot, but nearly half of shoppers under age 50 have tried the... >>

BizReport | Ecommerce March 23, 2017

How to win the Amazon Buy Box

Amazon continues to be a key resource for third party sellers, but many get lost in the crowd. Here are three tips to help sellers increase visibility - and sales - using Amazon's Buy Box. ... >>

BizReport | Advertising March 20, 2017

Ad Roundup: Data, ecommerce tools

In today's advertising roundup, a new purchase tool is launching, and an enhanced partnership to offer deeper data to advertisers. ... >>

BizReport | Ecommerce March 20, 2017

Missed deliveries caused by delivery firms' lack of comms

Nearly one in four consumers in the UK say poor communication has caused them to miss a delivery in the past year, according to new research from Engage Hub. ... >>

BizReport | Ecommerce March 17, 2017

Survey: Fraudulent accounts go dark before an attack

According to a new DataVisor report nearly half of fraudulent accounts will sleep or go dark before launching an attack against a business. Researchers found that these so called 'sleeper cells' will work against a company for weeks before an... >>

BizReport | Ecommerce March 15, 2017

Expert: How shoppers can protect themselves from fraud

While most people think of credit card fraud as a problem for businesses and credit card companies, the red tape and problems for consumes are no small thing. One expert explains how shoppers can protect themselves from online credit card... >>

BizReport | Ecommerce March 15, 2017

BOPIS drives footfall and in-store purchases

Retailers struggling to get consumers through store doors could do well to consider offering a 'buy online pick-up in-store' (BOPIS) service, according to the results of a recent survey in the U.S. ... >>

BizReport | Ecommerce March 14, 2017

Expert: Why the EMV hasn't stopped credit card fraud

With the implementation of the EMV change last year, retailers were supposed to see significantly less credit card fraud. But, according to some reports, credit card fraud continues. One expert explains why. ... >>

BizReport | Ecommerce March 10, 2017

Ad Roundup: Engagement tools for retail

In today's advertising roundup, a trio of releases geared toward helping retailers better engage with their customers. ... >>

BizReport | Internet March 10, 2017

Report finds personalization, security key for consumers

There is new data out this week that highlights the discrepancy between consumers who want their personal information to be secure in the digital space, but who still want content and ads to be personalized. Researchers found that while most... >>

BizReport | Ecommerce March 10, 2017

Top 3 tips to improve online security

We're nearly halfway through March, and many New Year's Resolutions have fallen by the wayside. The thing is, we don't have to wait for January 1 to make changes, either to businesses or personal security; that can happen on any... >>

BizReport | Ecommerce March 09, 2017

Report: Digital pushing more Gen Z engagement

Generation Z likes to shop, and they're being influenced to buy via digital channels, even in stores. That's the word from new Euclid Analytics data, which found that most Gen Zers prefer shopping in stores, and that they are using... >>

BizReport | Ecommerce March 09, 2017

What small retailers need to know before 3rd party selling

Over the past five years, creating a store within the Amazon, Shopify, or Ebay infrastructures has become a popular trend for mom-and-pop type retailers. As more people shop online, this trend is continuing to grow, but no all will be... >>

BizReport | Ecommerce March 09, 2017

Few top UK ecommerce sites offer social login

In an age where many consumers are suffering 'password fatigue', offering social login options can motivate sign-up to ecommerce websites. However, just four of the top 50 ecommerce websites in the UK offer social login, according to new research from... >>

BizReport | Ecommerce March 09, 2017

Customers reviews key to gaining consumer trust

Customer reviews are what instill the most trust in an online store among consumers, according to new research by GetApp. ... >>

BizReport | Ecommerce March 08, 2017

Survey: Most using coupons, online and offline

New coupon data out from Valassis paints a bright future for retailers in the coupon department. According to the 2K17 Coupon Intelligence about 90% of shoppers are looking for coupons both online and offline, and most are using them throughout... >>

BizReport | Ecommerce March 06, 2017

Ecommerce leading way for more 3rd party sellers

With more people shopping online, as evidenced by the 2016 holiday season, more retailers are opening seller sites within larger hubs like Amazon, Ebay and Etsy. While there are challenges to successful online selling, one expert believes the benefits outweigh... >>

BizReport | Ecommerce March 03, 2017

Expert: Chatbots poised to change how people browse

While some experts believe chatbots are only - and will be only - a customer service or search type tool, one expert says chatbots will do more. Specifically, that chatbot will change the way people interact with the Internet at... >>

BizReport | Internet March 02, 2017

Reports ID challenges in company monitoring, connection

Two reports out this week indicate two key areas in which businesses might be suffering: within their IT departments, and in properly understanding their customers. ... >>

BizReport | Ecommerce March 02, 2017

Report: Digital CPG buys up 36%

Consumer Packaged Goods (CPG) are making an impact on digital sales. According to new 1010Data, total online CPG sales are up more than one-third (36%) since 2015. Health supplements and pet products are leading the digital CPG charge. ... >>

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