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BizReport | Ecommerce September 26, 2016

Why do online shoppers switch devices between research and purchase?

Why do online shoppers switch devices between researching and purchasing online? That's a question Bizrate Insights set out to answer in recent research. ... >>

BizReport | Ecommerce September 26, 2016

Reports: Mobile, deals important to shoppers

With the holiday season coming on fast, two new reports may shed light on how merchants can engage shoppers. ... >>

BizReport | Ecommerce September 26, 2016

Consumers shun search engines for retail sites during product discovery

Search engines are increasingly being knocked back in favor of retail sites when it comes to researching purchases online, according to HookLogic's recent report. ... >>

BizReport | Ecommerce September 23, 2016

Grocery retailers must adapt decision-making or die

The decision-making speed of grocery retailers is not keeping up with the 'clock-speed' of today's customer, according to new research from predictive analytics and automated decisions firm Blue Yonder. ... >>

BizReport | Ecommerce September 22, 2016

Study: Dark social key to seasonal sharing

Several reports have highlighted consumers' penchant for using multiple devices to research new products online, but one new report is taking that trend farther. According to new RadiumOne data, holiday shoppers are not only using devices to find product information... >>

BizReport | Social Marketing September 20, 2016

Social buy buttons slow to take off

Consumers have been quick to jump on, and stay on, the social media bandwagon but, according to research from digital consultancy SUMOHeavy, they are not as quick to make purchases via the same platforms. ... >>

BizReport | Ecommerce September 19, 2016

Merchants: How to win with Amazon this holiday

With the 2016 holiday just around the corner, many merchants are wondering what to do to compete with giants like Amazon. Here are four tips. ... >>

BizReport | Ecommerce September 19, 2016

Expert: How to create an interactive customer experience

Over the past year, the experience has begun to take precedence over simply being able to buy online. The problem is that many retailers still don't have a seamless, interactive experience. One expert offers tips to create an interactive customer... >>

BizReport | Trends & Ideas September 19, 2016

Egifts no longer viewed as impersonal, lazy

The rise in the use of technology to store personal data has, in turn, driven the egifts market, according to new research.... >>

BizReport | Advertising September 15, 2016

Expert: How feedback really impacts strategy

Focus groups have been a part of business for decades, as have reviews and review sites, but just how much say should these groups have? One expert explains. ... >>

BizReport | Ecommerce September 14, 2016

'Oops moment' leads to abandoned shopping carts

A recent survey from Royal Mail among UK online shoppers has found that a third abandon their cart at checkout, with many doing so due to an 'oops moment'. ... >>

BizReport | Ecommerce September 13, 2016

Retailers diluting quality of shopping experience as more channels employed

A new report from Omnico is sad reading for retailers. Their survey reveals that the vast majority of consumers believe retailers do not know what shoppers want.... >>

BizReport | Blogs & Content September 13, 2016

Expert: How to capitalize on Olympic buzz after the games

It is just over a month since the 2016 Rio Olympics got underway, but for brands the excitement could be just beginning. That's because, according to one expert, brands can capitalize on Olympic excitement even after the games are over.... >>

BizReport | Ecommerce September 13, 2016

Consumers want to communicate with brands via messaging apps

Two-thirds of consumers prefer to communicate with brands via messaging apps but, according to cloud communications platform firm Twilio's latest research, the majority of brands do not currently have the infrastructure in place to cater for this preference. ... >>

BizReport | Ecommerce September 12, 2016

Report: Mobile steadily pushing digital commerce

The steady increase of mobile consumers continues to push digital commerce. That's one takeaway from new Demandware data which indicates nearly half (47%) of retail traffic came from mobile phones. ... >>

BizReport | Ecommerce September 12, 2016

Study: Delivery time key for online shoppers

If you want better engagement and conversion numbers, take a hard look at delivery times and try to improve them. That's the word from new Dotcom Distribution which found that most online shoppers' (87%) purchase decisions are influenced by estimated... >>

BizReport | Blogs & Content September 12, 2016

Expert: Why brands must include negative feedback

How businesses handle negative feedback is increasingly important in the digital space. For example, some shoppers will see brands that include negative as well as positive reviews as more trustworthy, says one expert. ... >>

BizReport | Ecommerce September 09, 2016

Study: Vacationers want to buy now, pay later

Travel brands would be smart to begin offering payment options for vacation planners. That is one takeaway from a new Worldpay study which found that most travelers (75%, globally) want payment options when it comes to paying for an upcoming... >>

BizReport | Ecommerce September 09, 2016

Expert: How grocers can improve digital presence

Most retailers have or are establishing a digital presence, but for many grocers there has been less of a push into the digital space. With more consumers buying online - everything from personal hygiene products to staples like toilet paper... >>

BizReport | Ecommerce September 08, 2016

Expert: Why grocery brands must go digital

People are buying more and more things online, but food remains one category in which in-store continues to win out. But, according to one expert, the way consumers interact and engage with grocery brands is changing - quickly. ... >>

BizReport | Ecommerce September 07, 2016

BTS Wrap: In-store remains hotter than online

When it comes to buying back to school products, the in-store shoppers continue to outweigh those heading online. That's the word from a new Foresee report which notes that most BTS shoppers (72%) did their shopping in physical stores. ... >>

BizReport | Ecommerce September 07, 2016

Consumers consider returns policy before making a purchase

Few retailers consider their returns policy as part of the customer journey, says cross-border ecommerce distribution specialists, B2C Europe, yet it's important to consumers. ... >>

BizReport | Ecommerce September 05, 2016

Technology law expert questions legality of Amazon Dash in EU

As Amazon launches Dash buttons in Europe, one technology law expert highlights the possibility that they may fall foul of European Union legislation. ... >>

BizReport | Internet September 01, 2016

Expert: Digital trends to watch through Q4 2016

The digital space is changing quickly. One expert explains what brands need to watch for through the remainder of 2016 and moving into 2017. ... >>

BizReport | Ecommerce August 31, 2016

Unique products, better prices motivate cross-border ecommerce

The search for unique products and better prices leads many UK consumers to consider purchasing from retailers outside of the country, according to new research from Bronto Software.... >>

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