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BizReport | Ecommerce June 29, 2016

Report: Half of online buys happen after an hour

When it comes to online shopping, consumers may choose it for the convenience factor, but they aren't necessarily in a hurry. That is one of the takeaways from Monetate's new Ecommerce Quarterly report for the first quarter of 2016. According... >>

BizReport | Ecommerce June 28, 2016

Study IDs how retailers can compete with Amazon

The holiday season is rapidly approaching, and many retailers are wondering just how big a chunk of their revenue online giants like Amazon will take. No surprise since nearly half (42%) of consumers recently surveyed said they would turn to... >>

BizReport | Ecommerce June 27, 2016

Report finds 'last mile' issues continue to dismay consumers

According to the recently released findings of the JDA/Centiro Customer Pulse 2016 Report 'last mile' issues continue to be a significant pain point for consumers.... >>

BizReport | Ecommerce June 24, 2016

Consumer satisfaction with mobile commerce falling

Despite mobile becoming an increasingly important part of ecommerce, new research has found that consumer satisfaction with the mobile experience has fallen over the past two years.... >>

BizReport | Ecommerce June 22, 2016

Study: Blending omnichannel engaging to shoppers

Turns out the 'cool' factor for most shoppers is a blend of both digital and physical stores. That's the takeaway from new RichRelevance data which indicated more than three-quarters (79%) of consumers find the ability to scan products on mobile... >>

BizReport | Ecommerce June 21, 2016

How consumer spending increase could impact future sales

With consumer spending showing it's strongest growth in several years in May, many merchants are hoping to see that translate into increase back to school and even holiday spending. One expert offers his advice. ... >>

BizReport | Ecommerce June 20, 2016

UPS: Ecomm accounts for half 'avid' shoppers spending

For the first time, more than half of shopper purchases surveyed for the UPS Pulse of the Online Shopper report were made online; that is a 2% increase from the 2015 study, and an indicator that ecommerce remains strong for... >>

BizReport | Ecommerce June 20, 2016

Study IDs types of Millennial shoppers

Boomers may have more expendable cash, but Millennials are quickly becoming a consumer force to be reckoned with, and have many merchants asking what, exactly, these shoppers want. One new report dives in to what Millennials want. ... >>

BizReport | Research June 20, 2016

Expert: Increase in spending positive

In May, the US Commerce Department released new spending numbers indicating an increase in spending. While the increase (1% MoM) isn't huge, it is the strongest increase in nearly six years, and according to one expert, a positive sign for... >>

BizReport | Advertising June 15, 2016

Top tips to engage over holidays

With more consumers looking for gift ideas online, many retailers are using hooks like Mother's Day, Father's Day and other so-called small time holidays to engage. One expert offers three tips to better engage these smaller holiday buyers. ... >>

BizReport | Ecommerce June 14, 2016

Expert: How to test website performance

Many SaaS, small business and ecommerce companies test their website for performance issues, but many are not testing for experience. That, according to one expert, is a mistake. Here's are four areas merchants can test for the customer experience. ... >>

BizReport | Advertising June 14, 2016

Reports: Father's Day spending up, email may increase conversions

Look for more kids (and moms) to spend more this Father's Day. That's the word from new NRF data which predicts the total Father's Day spend will surpass $14b in 2016. ... >>

BizReport | Ecommerce June 13, 2016

74% of U.S. small businesses have no ecommerce website

It's 2016 and yet, according to a new survey from SurePayroll, nearly three-quarters of small businesses in the U.S. still do not have an ecommerce website. ... >>

BizReport | Ecommerce June 13, 2016

Top 4 tips to reengage cart abandoners

According to a recent report from BizRate Insights about 15% of shoppers who abandon online carts actually visit a merchant site with purchasing in mind. One expert offers strategic advice for merchants to zero in on the 15%. ... >>

BizReport | Ecommerce June 13, 2016

Ecommerce frequency increasing

The frequency of online shoppers hitting their favorite merchant sites is on the increase. That's the word from the new Walker Sand 2016 Future of Retail Study which finds about one-third of online shoppers are now visiting merchant sites at... >>

BizReport | Internet June 10, 2016

Report: Hacks keep most consumers away

It is widely accepted that business and organizations who are hacked struggle to recover from the loss of data and privacy. One new report indicates that while most adults accept hacking as inevitable, they'll still stop doing business with businesses... >>

BizReport | Ecommerce June 08, 2016

Data outlines what Dad's want

Flowers and chocolate may reign supreme for moms at Mother's Day, but dads are a different story. Two polls shed insight on what dads want, and how merchants can provide. ... >>

BizReport | Loyalty Marketing June 08, 2016

'Too hard' product installation and setup leads to increased returns

If a product's installation and set-up is too difficult, and it proves difficult to interact with a technology brand's support services, customers will return products and shop with another brand.... >>

BizReport | Ecommerce June 07, 2016

Study: Customer experience could push revenue up

A solid customer experience could be more beneficial than many brands realize. According to new data out from Sitecore, a good customer experience could push revenue lines up as much as 11%. ... >>

BizReport | Ecommerce June 07, 2016

Report drills down holiday shopping trends

Less than six months until the holiday season is in full swing, and a new report from Bizrate Insights, a division of Connexity, could help merchants perform better. ... >>

BizReport | Ecommerce June 07, 2016

UK: Retail spending moves further online

For the fifth month in a row more than a fifth of all UK retail sales took place online, according to new figures released by the British Retail Consortium. ... >>

BizReport | Ecommerce June 03, 2016

Study shows slowdown in response time of global retail homepages

Over the past year, the global average homepage response time has risen as retailers stuff them with more images and third-party plug-ins. ... >>

BizReport | Ecommerce June 02, 2016

Expert: Brands must stay ahead of fraudsters

Understanding the digital DNA of users and their unique online footprint can knit together trusted digital identities that fraudsters can't fake. This is one of the biggest challenges facing merchants. ... >>

BizReport | Ecommerce June 02, 2016

Back-to-school shoppers turn to social during discovery process

Digital plays a leading role in the discovery process of back-to-school shoppers and Pinterest is becoming one of the leading online destinations. ... >>

BizReport | Ecommerce June 01, 2016

Study: Customer experience falling short

Despite improvements in the targeting of advertisements and retailers' ability to personalize websites and recommendations, the average consumer still feels their shopping experience isn't all it could be. That's the takeaway from new TimeTrade research, which found only one-quarter of... >>

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