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BizReport | Ecommerce November 20, 2014

Studies: Shoppers want connection

Moxie Software has released a new study which indicates retailers may be missing out on online sales because they lack the personal touch. According to researchers nearly three-quarters (72%) of shoppers are looking to brands to give them product information... >>

BizReport | Ecommerce November 20, 2014

Third of UK online retailers are not ready for the Christmas rush

Stores are being decked out with tinsel, ads are increasingly snowy, and consumers' thoughts have long been in gift-buying mode. However, according to recent research by ecommerce agency Ampersand, many retailers are not yet ready for the festive rush.... >>

BizReport | Ecommerce November 19, 2014

Study: Shoppers more likely to webroom

Tulip Retail has released a new study that indicates shoppers are more likely to webroom than showroom; the study makes the case for more associates to have mobile devices so that they can better answer shoppers' questions from the floor.... >>

BizReport | Ecommerce November 18, 2014

comScore: Expect 16% retail growth over 2014 holidays

Retailers should expect significant ecommerce growth over the 2014 holidays. That is the takeaway from a new comScore forecast which predicts the 2014 online holiday spend will exceed $60 billion.... >>

BizReport | Ecommerce November 18, 2014

Minimize shopper tension and abandoned purchases with mobile payments technology

Queuing - the Brits are famous for it but, at busy times of the year such as Christmas, shoppers in the UK singled out waiting in line as a major flashpoint and long queuing times as a key reason for... >>

BizReport | Ecommerce November 18, 2014

Survey shows men keener to shop in-store than women

Men are not generally known for their love of trawling around stores, so a survey of UK consumers threw up some interesting findings in relation to Christmas shopping.... >>

BizReport | Ecommerce November 17, 2014

Holiday Roundup: More to shop in-store

Some shoppers are already scoping out deals in circulars and showrooming in stores to figure out their plan of attack for Thanksgiving Weekend. Two reports shed light on what retailers - and shoppers - can expect.... >>

BizReport | Advertising November 13, 2014

Expert: Expect cross-channel to be big in 2015

A few major topics have been dominating advertising trends over the last year - specifically cross-channel, native, programmatic and real-time bidding. Cross-device is one of the most prominent, with consumers constantly switching from desktop to mobile to tablet throughout their... >>

BizReport | Ecommerce November 12, 2014

China's Singles Day is ecommerce on steroids

China is the country with the world's largest online population and, in the first hour of Singles Day, US$2 billion of goods were sold by Alibaba in what has to be the world's biggest retail event.... >>

BizReport | Ecommerce November 12, 2014

Study: Shipping costs cause of abandoned carts

As it turns out shipping costs are a bigger factor for online shoppers than many experts may have thought. That is the takeaway from a new Visual Website Optimizer study which indicates about one-third (28%) of shoppers abandon online shopping... >>

BizReport | Ecommerce November 12, 2014

Adobe: Retailers banking on early shoppers

Retailers are banking on early shoppers this holiday season. That's the takeaway from Adobe's 2014 Digital Index Online Shopping Forecast which indicates the lowest prices of the season will hit stores before Thanksgiving. ... >>

BizReport | Advertising November 11, 2014

Ad Roundup: Native, mobile and email tools released

In today's roundup: solutions are launching into the online space that should allow for better campaign targeting and engagement across channels. Here are the details: ... >>

BizReport | Loyalty Marketing November 11, 2014

Study: Shoppers loyal to brands that share values

A new study out from SAP indicates shared values are a leading reason shoppers become loyal brand shoppers. While price and availability continue to be important, people seem to be more focused on brands that are 'like them'.... >>

BizReport | Mobile Marketing November 11, 2014

53% of Thanksgiving Day online shopping will take place via mobile

For the first time ever, more than half of online shopping on Thanksgiving Day will come via a mobile device, according to IBM's Digital Analytics Benchmark.... >>

BizReport | Ecommerce November 10, 2014

Report: More mobiles to use devices for holiday shopping

Retailers might notice a burst of traffic to their stores from mobile devices over the holiday season. That according to a new study out from Retale, which indicates about three-quarters of mobile consumers will use their devices to shop over... >>

BizReport | Ecommerce November 07, 2014

Top 3 tips to improve customer service

Customer is king. It's an adage as old as retail itself, but with the internet and social media and physical stores, sometimes customer service is lost in the shuffle. Many experts are advising that the customer experience - meaning customer... >>

BizReport | Internet November 06, 2014

Is your tech ready for 2015?

We are less than two months from the New Year - is the tech you're using ready for what is coming? One expert advises small business owners to not only evaluate the tech currently in use, but to take a... >>

BizReport | Ecommerce November 06, 2014

Why brands must create a personalized customer experience

Shoppers have more choices than ever - there are big box and department stores, online retailers, small mom-and-pops in their hometowns. To stand out many experts are advising retailers to create a more personal experience. One expert offers his tips.... >>

BizReport | Ecommerce November 05, 2014

Holiday Forecast: 4% bump in revenue

Thanksgiving is still a few weeks away, but shoppers are already hitting stores. That's the takeaway from two new reports, which indicate shoppers aren't waiting for Black Friday or Cyber Monday sales in 2014.... >>

BizReport | Advertising November 05, 2014

Retailers: How NFC options strengthen your footprint

During the 2013 holiday season a lot of traffic was driven to retail sites - and stores - from mobile devices. Even more mobile adoption has happened in the past 11 months, and according to some experts mobile will be... >>

BizReport | Advertising November 05, 2014

Ad RoundUp: Experience key for platform offerings

Everyone is talking about the customer experience, for both ecommerce and advertising. Three releases into the online space take experience to heart.... >>

BizReport | Advertising November 04, 2014

Brands: Why you need device strategy

Marketers are aware that multi-screen and multi-device are not only hot buzzwords this year, but cross channel strategies imperative to a brand's success. This, combined with the fact that holiday content consumed in 2013 was via tablet and smartphone, has... >>

BizReport | Ecommerce November 03, 2014

Survey reveals how long shoppers spend comparing prices online

Half an hour - that is how long shoppers in Britain take, on average, to research and compare prices online, according to new research released by charitable price comparison website Give as you Live.... >>

BizReport | Ecommerce November 03, 2014

95% of Brits plan to use click and collect this Christmas

Online retailers serving the UK must prepare themselves for a delivery trend that nearly all consumers plan to use this coming festive season - click and collect.... >>

BizReport | Ecommerce November 02, 2014

Top 3 tips for product detail management

A recent survey revealed that shoppers are eager to share product details via their social networks. But, is there a drawback to this kind of sharing? ... >>

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