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BizReport | Ecommerce March 03, 2015

UK: Online spending and deliveries break records

2014 saw the online shopping spend in the UK smash through the £100billion barrier for the first time, reports IMRG, and this year will see online retailers break another record in the volume of packages dispatched. ... >>

BizReport | Ecommerce March 02, 2015

Study: Nearly one-third say they 'don't do enough' to internationalize their business

The internet has made it simple for retailers in Russia to reach out to customers in New Zealand or for a US shopper to buy seafood direct from Japan. But, according to one new study, some businesses aren't doing enough... >>

BizReport | Ecommerce March 02, 2015

Online shoppers excited about possibility of drone deliveries

In their quest for faster online deliveries, consumers are getting excited about the prospect of drone-delivered packages with many expecting such a delivery type to be available within the next five years, according to research by PR and digital marketing... >>

BizReport | Ecommerce February 27, 2015

Survey highlights importance of returns process to consumer loyalty

More than 90% of consumers say that the returns process offered by a retailer is very or extremely important and delivery errors can cause consumers to cease engaging with a store both online and offline.... >>

BizReport | Ecommerce February 25, 2015

Ecommerce saves Brits 200 million miles in shopping trips per week

The popularity of online shopping has grown to the extent that more consumers shop online than visit physical stores, according to recent research by Conlumino for Webloyalty.... >>

BizReport | Ecommerce February 25, 2015

UK: 40% of online sales made via mobile device

Growing consumer confidence in mobile technology is driving buying via smartphones and tablets, according to new data released by IMRG.... >>

BizReport | Ecommerce February 19, 2015

Monetate: Cart abandons down 20%

Industry wide about two-thirds (66%) of shopping carts are abandoned in the online space. But, retailers with Monetate are seeing cart abandons that are significantly lower than the industry standard. ... >>

BizReport | Ecommerce February 19, 2015

Study: Most shoppers spend more with personalization

New data for the online space: personalization is paying off. According to new data out from MyBuys about half of shoppers are influence to spend more with retailers who personalize emails and other offers for them.... >>

BizReport | Ecommerce February 17, 2015

Dyn: Two thirds of shoppers unhappy with online experience

Retailers have a long way to go before online shopper experiences match those of offline, according to new global research from Dyn.... >>

BizReport | Ecommerce February 16, 2015

How to use dating rules to woo customers

Dating is a lot like customer engagement - if you aren't connecting with a date (or a customer) there won't be a second opportunity. One expert offers five dating rules brands can use to woo customers.... >>

BizReport | Ecommerce February 16, 2015

Study: Shoppers want mobile alerts, not location targeting

Online and mobile shoppers like their email discounts and online coupons. But, according to one new report, they aren't so keen on retailers tracking them via mobile location targeting. According to the study more than half of online/mobile shoppers choose... >>

BizReport | Ecommerce February 13, 2015

Brits love mobile for Valentine's Day research, shopping

Consumers researching and buying gifts or experiences for Valentine's Day are making good use of digital technology, according to recent research from RadiumOne, with mobile a popular choice.... >>

BizReport | Research February 12, 2015

Study: Most to buy in-store for Valentine's Day

Valentine's Day is only two days away but, retailers, there is still time to bank some cash over the holiday. According to a new report out from the International Council of Shopping Centers most shoppers (76%) will be buying Valentine's... >>

BizReport | Ecommerce February 12, 2015

Study: Slow shipment may push Amazon Prime members to cancel

Shipping clubs have grown quickly in popularity; about one-third (33%) of online shoppers surveyed recently said they belonged to a shipping club. Of those about 28% reported having a free trial to that program in December of 2014. The surprising... >>

BizReport | Ecommerce February 10, 2015

Top 3 tips for a retailer friendly Valentine's Day

Some men (and women) are still putting the finishing touches on their Valentine's Day plans, and that means a little more time for retailers to engage those last minute shoppers. ... >>

BizReport | Ecommerce February 10, 2015

Ecommerce Roundup: Mobile analysis and social connection

Some experts believe retailers need to approach the ecommerce holistically and that is where today's round-up begins: social and mobile tools to help retailers connect, and a new launch that may help retailers better understand their customers. ... >>

BizReport | Ecommerce February 09, 2015

Valentines Roundup: What shoppers, retailers are looking for on Valentine's

Just over a week to go until couples around the world celebrate a day of love. How will they celebrate and what does that mean for retailers?... >>

BizReport | Ecommerce February 06, 2015

Reports: January retail down, SMBs fared well despite weather

Experts have come to expect January sales to slump after the busy November/December buying season. According to Euclid's latest US Retail Benchmarks report, retail sales slumped more than 1% for general merchandise and furniture as well as clothing/apparel sales.... >>

BizReport | Mobile Marketing February 06, 2015

Study: M:Commerce fraud costing $240m per year

Mobile commerce continues to push retail sales, both in stores and out, but it is also costing retailers. A new study from TeleSign estimates m:commerce fraud is costing about $240 million in losses each year for enterprises; much of the... >>

BizReport | Ecommerce February 06, 2015

SMB Roundup: New releases focus on targeting, mobile

It can be hard for small businesses to find customers in the crowded online space, but even harder to connect with other small businesses that might help them out. Two new releases are geared for just that: better customer connection... >>

BizReport | Email Marketing February 05, 2015

Survey: Consumers want reminders and promotions by email

Hey marketers, U.S. consumers want to hear from you by email. They want you to remind them of that shopping cart they left abandoned, they are persuaded to buy by your emails and some of them even want you to... >>

BizReport | Ecommerce February 05, 2015

Study equates ecommerce to dating

Personalization is the key to success in today's retail environment yet, according to new research released by OrderDynamics, three-quarters of retailers continue to send shoppers irrelevant promotions via email.... >>

BizReport | Ecommerce February 05, 2015

Study: Most Americans don't think brands protect personal data

The data breaches of 2014 may not have had visible effects on American shoppers, at least not in the I-Won't-Shop-Online-Anymore respect. However, according to one new study a majority of American shoppers do now feel as if retailers aren't doing... >>

BizReport | Ecommerce February 04, 2015

nChannel: Retailers need drop ship options

Between November and December 2014 new data shows retail sales dropping 1%, but during the height of the holiday shopping season sales increased 68% (December 2014 vs. December 2013). This kind of peak selling trend shines a bright light on... >>

BizReport | Ecommerce February 04, 2015

80% of marketers agree 'our customer experience is our brand'

Brand loyalty and customer experience go hand in hand. A new survey from SDL conducted by Econsultancy reveals companies now understand the importance of delivering a great customer experience and plan to increase associated budgets.... >>

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