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BizReport | Advertising February 24, 2017

Report: Over half of Millennials have or will use Bots

When it comes to using chatbots for customer service or to find out information about products or services, Millennials are leading the way. According to new data out from Retale more than half of Millennials (60%) have already used chatbots,... >>

BizReport | Advertising February 23, 2017

Ad Roundup: Platform expansions and a partnership

In today's advertising roundup, three announcements that could help mobile and digital brands better connect with shoppers. ... >>

BizReport | Ecommerce February 22, 2017

Top tips to reduce involuntary churn

Renewal and retention are two keys to subscription service success, but these two areas can also hold cause for concern, especially when consumers find a reason not to renew. One expert shares his top tips to reduce involuntary churn. ... >>

BizReport | Ecommerce February 21, 2017

Forecast: Retail to show steady growth through 2017

Although overall retail sales increased less than 1% in January 2017, experts at the National Retail Federation believe retail will show steady growth throughout the year. Researchers suggest retail will show between 3% and 4% growth YoY. ... >>

BizReport | Ecommerce February 21, 2017

98% of shoppers deterred by incomplete content in apps and websites

Physical retail stores put a lot of effort into their window and counter displays for good reason. They want to provide consumers with as much visual 'content' as possible. New research from Episerver reveals just how important a website's content... >>

BizReport | Ecommerce February 20, 2017

Survey: Trust influences more consumers to share information

New data out from Janrain pinpoints what brands need to be doing in order to get consumers to share information - up to and including registering for a newsletter list or item preferences. ... >>

BizReport | Ecommerce February 20, 2017

Expert: How to reduce involuntary churn

While the subscription space is showing strong growth, there are a few issues for which brands need to prepare. One is involuntary churn; one expert weighs in on how to combat it. ... >>

BizReport | Ecommerce February 17, 2017

Brands: How to prep for the subscription economy

Shoppers around the globe are signing up for new subscription services - everything from food to monthly beauty regimens. An expert with Digital River identifies how brands can prepare their products or services for the subscription economy. ... >>

BizReport | Research February 17, 2017

Expert: What Buffett's Walmart sale means

This week investor Warren Buffett of Berkshire Hathaway sold off almost $1 billion in Walmart stocks; he then pushed his investment capital into airlines, Apple, and other options. What does this mean to the big picture of retail? ... >>

BizReport | Ecommerce February 16, 2017

Survey finds increased interest in online car buying

When it comes to buying a new car, no longer are people only going to car lots to 'kick the tires', as the saying goes. According to new data from eBay Advertising, a growing number of consumers are showing interest... >>

BizReport | Ecommerce February 16, 2017

Alternative methods outpace bank cards in global online payments

A new report from market research firm yStats.com reveals that, globally, use of alternative payment methods online now exceeds that of credit card use online. ... >>

BizReport | Ecommerce February 15, 2017

Top 3 trends in the subscription space

While the subscription economy is not new, it has seen significant growth over the past few years. Much of that growth is because brands are learning that consumers are interested in all kinds of subscriptions from the traditional magazine and... >>

BizReport | Advertising February 14, 2017

Ad Roundup: Data integrations and re-engagement

In today's advertisement, a data integration platform, and a platform that ads re-engagement to the mix. ... >>

BizReport | Ecommerce February 13, 2017

Expert: How to engage chatbots without losing the human touch

While chatbots are getting more play where on-site search and customer service are concerned, one of the key drawbacks is that chatbots leave out the comfort of the human element. One expert offers advice on how to employ bots while... >>

BizReport | Ecommerce February 13, 2017

Reports: Valentine's are spending less this year

A new report indicates the Valentine's holiday maybe a bit softer than 2016. The National Retail Federation predicts shoppers will spend just over $18 billion; that is a decrease from 2016's record breaking $19.7 billion spend. ... >>

BizReport | February 13, 2017

How business owners can feel the love again

Romantic love may not be the only think on the minds of business owners this Valentine's Day. But what if it's business that has you down in the mouth? Here are a few ways business owners can rekindle their love... >>

BizReport | Ecommerce February 10, 2017

Report: Holiday spend shouldn't end December 24

Criteo has released their Holiday E-commerce Trends Report: Outlook for 2017, and among the more interesting findings is this: retailers shouldn't stop their holiday spending on December 24. ... >>

BizReport | Ecommerce February 09, 2017

Top 4 tips to act on CX best practices

New data out from West Interactive Services indicates retailers are doing a good job at creating a seamless customer experience. But there is always room for improvement. Here are four tips to put CX best practices in action. ... >>

BizReport | Ecommerce February 08, 2017

Report: Retail leading in customer experience

When it comes to the customer experience, retailers are in the lead. That's the word from new West Interactive Services Data which found that retail ranked first in 'convenient' customer experience. ... >>

BizReport | Ecommerce February 03, 2017

Top 4 tips to reduce shipping costs

In December, UPS and FedEx increased shipping rates by 4 to 5 percent, and in January, the USPS implemented mailing and shipping rate increases, including a 4 percent average increase on domestic shipping. How can businesses quickly adapt to the... >>

BizReport | February 02, 2017

Royal Mail launches 'Labels to Go' service to improve returns process

New Royal Mail service in the UK will improve the returns process for customers and businesses alike. ... >>

BizReport | Research January 30, 2017

Expert: What postal increases mean for SMBs

US postage rates seem to rise on a yearly basis; according to come experts, parcel shipping volume will increase by at least 20% by 2018. This mean additional costs for businesses shipping. Here is what brands need to know. ... >>

BizReport | Advertising January 27, 2017

Survey: Businesses looking for innovation

A new year always brings insights into the past which lead to changes in the present, and 2017 is no different. And, according to new data out from Yes Lifecycle Marketing, a large number of marketers are looking for innovation... >>

BizReport | Loyalty Marketing January 27, 2017

Report: Boomers want personalization, individuality

Baby Boomers may be thought of as the generation with the most extra cash to spend, but one new report indicates they aren't loyal with that spending money. More than half of Boomers, according to the study, will shop competitor... >>

BizReport | Ecommerce January 27, 2017

Poor ecommerce experiences impact High Street stores

As if Britain's High Streets aren't already in a precarious position, more research reveals the harm to the UK's town centers if retailers don't up their digital game. ... >>

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