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BizReport | Ecommerce November 30, 2015

Reports: Strong start to holiday season

Monetate is reporting a strong Black Friday. According to their data spending for the day was up 13% YoY, however the bigger spending day was still Thanksgiving Day. On average, Monetate found Black Friday conversions were down 10% YoY while... >>

BizReport | Ecommerce November 27, 2015

Brands: How to better use reviews for your business

In many ways reviews are the lifeblood of a small, online business. Reviews on sites like Amazon, eBay and retailer-based websites can tell potential shoppers what to expect from the brand. One expert offers advice on using these reviews in... >>

BizReport | Ecommerce November 27, 2015

Is Black Friday a 'false economy' for retailers?

Black Friday may be built on a 'false economy', says Worldpay's Insight Services team, and could actually be detrimental to a retailer's remaining festive sales season. ... >>

BizReport | Ecommerce November 26, 2015

How to protect against fake reviews

Protecting your business from fake reviews is possible, if your online business employees a series of checks and balances when it comes to collecting customer feedback: ... >>

BizReport | Ecommerce November 26, 2015

Adobe: $27billion spent so far, 46% mobile traffic

Consumers have already spent nearly $27 billion online this holiday season, according to new data released today by Adobe, with mobile's impact ahead of expectations. ... >>

BizReport | Ecommerce November 25, 2015

Study reveals shopping habits not influenced by Black Friday flash sales

Black Friday will not influence the vast majority of shoppers' habits this holiday season, according to new research by retail marketing agency Leapfrogg, suggesting that retailers focus on the customer experience throughout the entire Christmas shopping period. ... >>

BizReport | Ecommerce November 25, 2015

Study: Shoppers plan to spend more, save more this holiday

This holiday season shoppers will be hitting stores - both online and offline - hard, but they will also be hitting their banks. That according to new data from Placed and RetailMeNot which indicates that while most shoppers plan to... >>

BizReport | Ecommerce November 25, 2015

How to respond to bad reviews

No one likes a bad product review, but negative feedback can help inform product and service development, if used properly. For example, feedback about the online checkout process can be used to smooth that system. One expert explains how negative... >>

BizReport | Ecommerce November 24, 2015

Last-minute shopping on the rise during holiday season

Retailers are under greater pressure to drive sales beyond Black Friday and into the final week of Christmas shopping as more U.S. consumers leave holiday shopping until the last minute, according to new research from purchase-based data intelligence platform Cardlytics.... >>

BizReport | Ecommerce November 24, 2015

Ecommerce Roundup: Gift cards to push holiday spending

This holiday season, it won't just be toys and clothing under the tree. This year, it will also be gift cards, but are gift cards what people really want? ... >>

BizReport | Ecommerce November 23, 2015

Reports: Millennials look at Thanksgiving differently

While many Americans will be busy Thanksgiving Day roasting turkey and preparing cranberry sauce and pies, one demographic may...not. According to one new report, Millennials are approaching Thanksgiving day quite differently than other demographics. ... >>

BizReport | Ecommerce November 23, 2015

Majority of U.S. consumers plan to do most of their holiday shopping on Amazon

As web-based stores across the U.S. get into gear for the holiday season, a new survey from Reuters/Ipsos makes for disheartening reading. ... >>

BizReport | Ecommerce November 23, 2015

Poll finds SMBs ill-prepared for shipping, returns

A new survey of small to mid-sized retailers in the U.S. reveals many are not well prepared to handle shipping uncertainty, delays or customer shipping preferences during this year's festive shopping season.... >>

BizReport | Ecommerce November 20, 2015

Reports: Businesses bullish on Black Friday

Black Friday isn't losing it's luster, at least according to retailers and marketers. Three new reports indicate just how strong many believe Black Friday sales will be this year. ... >>

BizReport | Ecommerce November 20, 2015

Expert: The ecomm trends to watch in 2016

As we move toward the new year, one expert offers insight into what trends will impact ecommerce brands in the coming months. ... >>

BizReport | Ecommerce November 19, 2015

Brands: How to use negative reviews as a positive force

Reviews and recommendations are growing in importance for brands, but some would say only the positive reviews have value. One expert disagrees. Here's why? ... >>

BizReport | Ecommerce November 18, 2015

Survey: Personalization key for retailers

While most top retailers say personalization is a top priority for them, one new report indicates what they're saying and what they're doing are actually quite different. ... >>

BizReport | Ecommerce November 17, 2015

Report: Half of Americans plan to shop Black Friday

As they have for more than a decade, Americans say they'll be shopping in stores this Black Friday. That's the word from the International Council of Shopping Centers, which recently polled shoppers. ... >>

BizReport | Ecommerce November 17, 2015

UK: Despite crushes and crowds 18% will spend more on Black Friday 2015

Slow-loading and crashing websites, and in-store crushes in crowds, have not dampened the appetite for Black Friday in the UK, according to new research from retail and shopper marketing agency, Savvy. ... >>

BizReport | Ecommerce November 16, 2015

Top tips to get ready for 2016 ad success

Personalization has been important in the advertising space for several years now. It will continue to be a big part of ad campaigns in the new year, but one expert says it won't be the same personalization. Here's how personalization... >>

BizReport | Advertising November 12, 2015

Ad Roundup: Holiday insights for vendors

In today's ad roundup: insights into what gifts and venues will be popular for gift givers this holiday season. ... >>

BizReport | Ecommerce November 11, 2015

Ecommerce Roundup: Solutions for engagement

In the big lead-up to the holiday shopping rush, two new releases are on the scene. From BuyVia and TouchCommerce, the new solutions should help to increase customer engagement. ... >>

BizReport | Research November 06, 2015

Holiday Roundup: Email beats social, shoppers don't like the creep

When it comes to shopping, US consumers want their holidays organized - and in order. That according to a new RichRelevance report; meanwhile, Eptica reports email is beating social for customer service. ... >>

BizReport | Ecommerce November 06, 2015

Top 4 load tests to run pre-holidays

Poorly loading websites are a huge problem for brands at any time of the year. During the holidays site loading is an even bigger issue - if you lose a shopper because of a website that didn't load, you've likely... >>

BizReport | Ecommerce November 05, 2015

Top 4 tips for retailers to unlock the holiday season

Retail sales will be in the billions - likely upwards of $50 billion in just online sales - according to several experts. One expert offers his tips for retailers to unlock the holidays in a big way. ... >>

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