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BizReport | Social Marketing May 23, 2013

Pinterest improves product engagement with Rich Pins

When Pinterest users find something they love on the image-based social site, they often want more information, or to make a purchase. New Rich Pins, recently introduced by Pinterest, bring Pinners and the image originators just that little bit closer... >>

BizReport | Loyalty Marketing May 22, 2013

Survey: UK consumers re-think loyalty to brands

If UK brands are finding it tough to acquire and retain loyal customers, it may have something to do with the country's tough economic environment, as a recent survey from Epsilon suggests. ... >>

BizReport | Ecommerce May 21, 2013

comScore: Desktop spending up 13% YoY

eTailers, you aren't seeing things. According to data out from comScore desktop-ecommerce increased 13% in Q1 2013, to reach more than $50 billion. A strong showing considering the first quarter, in general, is a low sales time as consumers pay... >>

BizReport | Ecommerce May 17, 2013

How webrooming is taking over ecommerce

There is a new monster behind the door for retailers - or is there? For a little more than two years, we've heard about showrooming - people using mobile devices in-store and then buying from different, lower priced retailers online.... >>

BizReport | Ecommerce May 09, 2013

Study: Couponers pushing product launches

Want your next product launch to have a bit more of a bang? Consider targeting digital coupon users as part of the campaign. That, according to new data out from Coupons.com which indicates that digital coupon users are some of... >>

BizReport | Ecommerce May 08, 2013

Europe leads U.S. in online retail social login implementation

Online retailers are looking for ways to personalize the shopping experience, with many turning to social logins. However, new research from Betapond found that, while social login implementation is still low, it is twice as popular with European retailers than... >>

BizReport | Email Marketing May 07, 2013

American Airlines email takes off with abandoned cart trigger program

The creation of an automated abandoned shopping cart trigger email program has proved highly successful for American Airlines with conversion, open, and click-through rates substantially higher than for standard fare sale campaigns. ... >>

BizReport | Ecommerce April 30, 2013

Mobile is mommy's little helper

A new survey from Alliance Data Retail Services adds more weight to previous research that shows many Moms are tapping into their mobile device for help juggling their busy lives. ... >>

BizReport | Ecommerce April 19, 2013

E-commerce: Little problems cause biggest issues

If you can't easily find what you're looking for in a store, you leave, right? According to new research from Redwood Software, the same behavior is to be found online. ... >>

BizReport | Law & Regulation April 17, 2013

British 'home webtailers' must pay attention to insurance, tax

Millions of people in the UK now operate a business from home selling products via the Internet, according to new statistics from Direct Line for Business. However, a large number aren't up to date with their insurance needs.... >>

BizReport | Trends & Ideas April 15, 2013

212% rise in mobile social ecommerce interaction

The role of mobile in the consumer review process has increased significantly over the last 18 months, according to new research from Econsultancy, further highlighting the need for brands and retailers to provide a seamless mobile experience. ... >>

BizReport | Ecommerce April 09, 2013

More info you can't ignore about need for mobile-friendly websites

Following on from recent research highlighting the importance of mobile-optimization for email comes a new infographic that should kick the butts of marketers that have yet to develop mobile-friendly websites. ... >>

BizReport | Ecommerce April 03, 2013

Survey: Half of women, one-third of men shop to improve mood

Are people engaging in retail therapy? Absolutely, at least according to new data out from Ebates. According to their report more than half of women (63%) and about one-third of men (39%) shop to improve their mood.... >>

BizReport | Ecommerce March 08, 2013

Websites receive more traffic from tablets than smartphones

The most recent Adobe Digital Index, released today, reveals that websites around the globe now receive more traffic from tablets than from smartphones. ... >>

BizReport | Ecommerce March 06, 2013

U.S. consumers not driven to shop online by same-day delivery

Same-day delivery isn't an option that excites many online shoppers, according to new survey results released by The Boston Consulting Group, because it costs too much.... >>

BizReport | Ecommerce March 01, 2013

Report: Why retailers need to be aware of Chinese shoppers

New data out from Alibaba underscores the importance of Chinese shoppers to retailers around the globe. Not only is the growing Chinese middle class spending larger amounts of money but they're spending that cash online.... >>

BizReport | Ecommerce March 01, 2013

Report: Retail apps failing in consumers' eyes

In the mobile space users are equally divided between mobile browser use and mobile app use, but most may be getting a better experience through the browser. And that is a bad thing, even for brands that have both app... >>

BizReport | Advertising February 14, 2013

Nielsen research reveals importance of mixed media approach to drive brand awareness

A review by Nielsen of 21 methods used to reach consumers, across various media and advertising platforms, reveals that a mix of word-of-mouth, traditional advertising, and Internet activity is the best way to drive awareness.... >>

BizReport | Ecommerce February 12, 2013

Amex enables seamless purchasing via Twitter

Further to the success of Amex Sync for offers, American Express has teamed up with Twitter to enable the credit card's customers to make purchases via the social network using special hashtags. ... >>

BizReport | Ecommerce February 08, 2013

Monetate: $42b spent online but shoppers worry about shipping

During the 2012 Holiday Shopping period, more Americans turned to the Internet to fulfill Chirstmas wishlists. According to new data out from Monetate, $42 billion was spent online (Q4 2012), but although shoppers hit cyber stores the time between buying... >>

BizReport | Ecommerce February 04, 2013

Valentine's Day surveys reveals what lovers are getting, and what they want

In its latest Valentine's Day spending survey, the National Retail Federation found that consumers will spend slightly more this year than last while a survey from Money Talk News found that spending time with loved ones outshines physical gifts.... >>

BizReport | Ecommerce January 31, 2013

93% of consumers consider real-time live help valuable to customer experience

A recent survey by LivePerson of almost 6,000 consumers across several countries has revealed that, while price and affordable delivery options play an important part in online purchase decisions, the online customer experience can make or break a sale. In... >>

BizReport | Ecommerce January 28, 2013

2013 - the year of the virtual fitting room?

Big fashion brands, including Adidas and Hugo Boss, are implementing virtual online fitting rooms in a bid to reduce return rates and improve customer satisfaction.... >>

BizReport | Ecommerce January 10, 2013

Mobile accounted for 11% of ecommerce sales in 2012

With more consumers packing the power of a smartphone in their pocket, or a tablet in their bag, mobile devices are becoming a key, and popular, shopping tool. New research from eMarketer reveals the impact of mobile on last year's... >>

BizReport | Ecommerce January 09, 2013

Many European businesses failing to embrace Internet

An assessment of 13 million websites across Europe reveals many firms are failing to make the most of the opportunities presented by doing business online, and too many have no Internet presence at all.... >>

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