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BizReport | Advertising March 27, 2015

Ad Roundup: Partnerships to increase viewability, deflate fraud

In today's roundup: new partnerships setting up to help marketers and brands better connect with customers while taking on fraudulent activities.... >>

BizReport | Ecommerce March 26, 2015

Survey: A little research goes a long way for salespeople

Hey, salespeople, turns out there is more to closing a sale than just presenting the facts about a product. That, according to new data out from NewVoiceMedia, which indicates sales could be increased up to 88% with only 5 minutes... >>

BizReport | Trends & Ideas March 23, 2015

Could the future of retail be virtual?

Recent technology conferences have seen a lot of focus on virtual reality and, according to research from Walker Sands, its something that consumers would like to see play a role in the shopping experience.... >>

BizReport | Ecommerce March 23, 2015

Email customer service response times lengthen, Twitter improves

A new study from Eptica reveals that retailers' response time to answer Twitter queries has improved, but that email response times have lengthened by 8 hours. ... >>

BizReport | Ecommerce March 17, 2015

PwC blames Internet, mobile technology for dwindling high streets

Online retail and changes in consumer demand have been blamed for the net reduction of high street stores in the U.K.... >>

BizReport | Ecommerce March 16, 2015

Top 4 tips to win at social commerce

The internet is going social, not that it was every very far from social. But, as social networks have evolved to become daily and multi-daily stops for browsing consumers, it has also become a place where brands and shoppers can... >>

BizReport | Ecommerce March 11, 2015

Mother's Day gifting loses the personal touch this year

This Mother's Day will see less non-purchase gifting, according to new research from creative, retail and shopper marketing agency Savvy, but more trading up on food and drink.... >>

BizReport | Ecommerce March 10, 2015

Study: Online beating out in-store for holiday shoppers

Clustrix is breaking down the 2014 holiday shopping season, and their findings may surprise some. Researchers surveyed more than 200 holiday shoppers, finding that half shopped online on Black Friday while less than one-third (26%) shopped in stores. And that... >>

BizReport | Ecommerce March 06, 2015

In-store sales down for Valentines finds report

New data out from Euclid Analytics shows physical stores took a hit on Valentine's day. Their data shows general merchandise sales were down just over 2% for the month of February and that clothing/apparel sales were down 3.6%.... >>

BizReport | Ecommerce March 05, 2015

Report: Fraud, conversions linked to traffic numbers

Small, medium or large, chances are someone in your organization has received an email message from a company promising to get more traffic to your site. While a few of those companies are legitimate, many are fraudulent. And those fraudulent... >>

BizReport | Ecommerce March 03, 2015

UK: Online spending and deliveries break records

2014 saw the online shopping spend in the UK smash through the £100billion barrier for the first time, reports IMRG, and this year will see online retailers break another record in the volume of packages dispatched. ... >>

BizReport | Ecommerce March 02, 2015

Study: Nearly one-third say they 'don't do enough' to internationalize their business

The internet has made it simple for retailers in Russia to reach out to customers in New Zealand or for a US shopper to buy seafood direct from Japan. But, according to one new study, some businesses aren't doing enough... >>

BizReport | Ecommerce March 02, 2015

Online shoppers excited about possibility of drone deliveries

In their quest for faster online deliveries, consumers are getting excited about the prospect of drone-delivered packages with many expecting such a delivery type to be available within the next five years, according to research by PR and digital marketing... >>

BizReport | Ecommerce February 27, 2015

Survey highlights importance of returns process to consumer loyalty

More than 90% of consumers say that the returns process offered by a retailer is very or extremely important and delivery errors can cause consumers to cease engaging with a store both online and offline.... >>

BizReport | Ecommerce February 25, 2015

Ecommerce saves Brits 200 million miles in shopping trips per week

The popularity of online shopping has grown to the extent that more consumers shop online than visit physical stores, according to recent research by Conlumino for Webloyalty.... >>

BizReport | Ecommerce February 25, 2015

UK: 40% of online sales made via mobile device

Growing consumer confidence in mobile technology is driving buying via smartphones and tablets, according to new data released by IMRG.... >>

BizReport | Ecommerce February 19, 2015

Monetate: Cart abandons down 20%

Industry wide about two-thirds (66%) of shopping carts are abandoned in the online space. But, retailers with Monetate are seeing cart abandons that are significantly lower than the industry standard. ... >>

BizReport | Ecommerce February 19, 2015

Study: Most shoppers spend more with personalization

New data for the online space: personalization is paying off. According to new data out from MyBuys about half of shoppers are influence to spend more with retailers who personalize emails and other offers for them.... >>

BizReport | Ecommerce February 17, 2015

Dyn: Two thirds of shoppers unhappy with online experience

Retailers have a long way to go before online shopper experiences match those of offline, according to new global research from Dyn.... >>

BizReport | Ecommerce February 16, 2015

How to use dating rules to woo customers

Dating is a lot like customer engagement - if you aren't connecting with a date (or a customer) there won't be a second opportunity. One expert offers five dating rules brands can use to woo customers.... >>

BizReport | Ecommerce February 16, 2015

Study: Shoppers want mobile alerts, not location targeting

Online and mobile shoppers like their email discounts and online coupons. But, according to one new report, they aren't so keen on retailers tracking them via mobile location targeting. According to the study more than half of online/mobile shoppers choose... >>

BizReport | Ecommerce February 13, 2015

Brits love mobile for Valentine's Day research, shopping

Consumers researching and buying gifts or experiences for Valentine's Day are making good use of digital technology, according to recent research from RadiumOne, with mobile a popular choice.... >>

BizReport | Research February 12, 2015

Study: Most to buy in-store for Valentine's Day

Valentine's Day is only two days away but, retailers, there is still time to bank some cash over the holiday. According to a new report out from the International Council of Shopping Centers most shoppers (76%) will be buying Valentine's... >>

BizReport | Ecommerce February 12, 2015

Study: Slow shipment may push Amazon Prime members to cancel

Shipping clubs have grown quickly in popularity; about one-third (33%) of online shoppers surveyed recently said they belonged to a shipping club. Of those about 28% reported having a free trial to that program in December of 2014. The surprising... >>

BizReport | Ecommerce February 10, 2015

Top 3 tips for a retailer friendly Valentine's Day

Some men (and women) are still putting the finishing touches on their Valentine's Day plans, and that means a little more time for retailers to engage those last minute shoppers. ... >>

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