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BizReport | Ecommerce May 24, 2017

Shoppers want more connected shopping mall experience

Consumers are demanding more from shopping centers that move them seamlessly across channels, including a single loyalty program and a central click-and-collect pickup hub. ... >>

BizReport | Advertising May 24, 2017

Reports: Video key, shoppers want better targeting

Two new reports in the digital space finds video key to getting shoppers to sites, but once on-site, shoppers aren't feeling as if the content is relevant to them. ... >>

BizReport | Ecommerce May 23, 2017

Do your product pages make a good first impression? They better...

Did you know that an increasing number of your website visitors arrive directly on a product listing? New data highlights the importance of optimizing product pages to ensure making a good first impression. ... >>

BizReport | Loyalty Marketing May 23, 2017

Expert: Why convenience is key for winning loyalty

Rewards are mandatory in loyalty program success, but according to one expert, convenience may be just as necessary. In fact, 8 in 10 shoppers say they'll switch brands after a single bad experience - and inconvenience is on the list... >>

BizReport | Ecommerce May 19, 2017

'The Amazon Effect' and what retailers can do about it

What is behind Amazon's rapid-fire growth, and what can retailers do about it? Those are questions answered in an upcoming report from Bluecore - 'The Amazon Effect'. ... >>

BizReport | Ecommerce May 19, 2017

Top 3 tips for cross-channel personalization

Seamless customer experiences, across all channels both online and offline, is key to brands engaging with customer. But, aside from contact information, and past purchases, most organizations don't have deep insights into their customers' behaviors and interests. Here are three... >>

BizReport | Ecommerce May 18, 2017

Number of consumers experiencing delivery issues rises

Fulfillment and last-mile issues continue to plague retailers as consumers become increasingly intolerant of bad service, according to the latest JDA/Centiro Customer Pulse Report. ... >>

BizReport | Internet May 18, 2017

Expert: Less friction needed in authentication

Because passwords are easily compromised, multi-factor authentication (MFA) is critical for strengthening security. But traditional MFA tools use static rules that can't keep up with today's constantly evolving security risks. ... >>

BizReport | Advertising May 17, 2017

Ad Roundup: Giving brands better data

In today's advertising roundup, two partnerships and a new tool, all which push better data to the forefront for digital brands. ... >>

BizReport | Ecommerce May 17, 2017

Study: Relevant recommendations key to conversion

This should come as no surprise to savvy merchants: offering consumers more of what they want, when they want it, is key to increasing conversions. New data out from Jetlore underlines what consumers are looking for online - and relevance... >>

BizReport | Ecommerce May 15, 2017

Click-and-collect drives growth in online grocery shopping

Four out of every ten grocery shops conducted online in the UK are done so on a mobile phone, according to new research released by performance marketing technology firm, Criteo. ... >>

BizReport | Ecommerce May 15, 2017

Live web chat popular customer service channel among British shoppers

Shoppers in the UK trust other customers' advice during a purchasing decision more than they do the retailers' or brands', according to a new survey from conversational commerce platform, iAdvize. ... >>

BizReport | Search Marketing May 15, 2017

Study: Search not keeping up with customer expectations

According to new data out from SearchDex, retailers aren't serving up what customers want on the search front. Researchers found that more than half (58%) of Americans are now using search engines to research shopping trips, but that targeted ads... >>

BizReport | Advertising May 15, 2017

Survey: Mompreneurs are sacrificing sleep, not family time

When it comes to their work, 'mompreneurs' - moms who own their own businesses - are focused on two things: their careers and families. That's the word from new data out from 99Designs; they surveyed more than 1,000 working moms... >>

BizReport | Ecommerce May 12, 2017

Top tips to better use site search

Site search is grossly underutilized by eCommerce shoppers. For nearly two decades, it has lacked any real innovation or evolution, causing almost 50% of all eCommerce site searches to end in failure, according to one expert. Read on for tips... >>

BizReport | Internet May 12, 2017

Top 3 IoT trends brands can grab onto now

Small and medium sized businesses are able to react to trends in the digital space much more nimbly than their larger counterparts. But, knowing when trends to grab can still be difficult. Here are three trends one expert says SMBs... >>

BizReport | Internet May 10, 2017

Expert: What the data privacy repeal means for people, brands

Just a month ago, Congress voted to repeal a law protecting the privacy of digital customer data, making it possible, in effect, for brands to sell their shoppers' data to other businesses. We asked Greg Portell what this means to... >>

BizReport | Advertising May 09, 2017

Ad Roundup: Integrations for increased data

In today's advertising roundup, two new integrations that could change the way merchants and brands utilize customer data is the digital space. ... >>

BizReport | Internet May 09, 2017

Expert: What the Google Docs/Phishing scandal revealed to brands

Last week, news broke that phishers could use Google Docs to obtain consumers' personal information - and that news has a lot of consumers avoiding the shared documents and with good reason. We checked in in Ivanti's CSO about the... >>

BizReport | Mobile Marketing May 08, 2017

Merchants: What you need to know now about Amazon Cash

Since Amazon's announcement about their new Amazon Cash program, merchants have wondered what this move means to then. We asked a few ecommerce experts their opinions. ... >>

BizReport | Ecommerce May 04, 2017

Expert: Fall maintenance preps for Black Friday

While the summer months should be used to look into ways a website is not ready for the rush of holiday shoppers, the autumn months are a time to make a few last minute tweaks to prep for the big... >>

BizReport | Advertising May 03, 2017

Ad Roundup: AdRoll, zvelo, Infogroup releases

In today's advertising roundup, two new tools have been released into the digital space that should help brands better manage traffic and campaigns; and a new partnership is geared toward increasing market share. ... >>

BizReport | Ecommerce May 03, 2017

Reports: Ecommerce key for Mother's Day shoppers

This Mother's Day, look for about one-third to sales to come via digital channels. That's the word from the National Retail Federation, which is forecasting that overall sales for Mother's Day will surpass the $20 billion threshold. ... >>

BizReport | Ecommerce May 03, 2017

Peak periods remain a struggle for online retailers' tech infrastructure

Peak holiday periods such as Easter, Black Friday, Cyber Monday and post-Christmas sales represent billions in revenue to retailers in the UK. However, new research from cloud and managed hosting firm Cogeco Peer 1 found that four in ten UK... >>

BizReport | Ecommerce May 02, 2017

Ecommerce Roundup: Mobile increasingly important for shoppers

In today's ecommerce roundup, two new reports that underline the keys for shopper engagement: mobile and convenience. ... >>

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