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BizReport : White Papers : Network / Communications

The Benefits of Video in a Converged Communications Environment

Research clearly shows that people understand more when they see people speaking, rather than just listening to their voices or exchanging thoughts via text-based messaging and e-mail. In an increasingly complex and global marketplace, giving users the ability to read facial expressions and body language via video conferencing helps employees overcome language and cultural barriers, while deepening personal and business relationships.

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