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Achieving Flexible Business Processes: The Convergence of B2B, SOA, and BPM

Most enterprises have had Business-to-Business (B2B) capability in place for years, but most have not upgraded these systems to take advantage of two newer technologies: Service-Oriented Architecture (SOA) and Business Process Management (BPM). This Forrester Consulting survey of leading IT practitioners presents the status of current B2B programs. Key findings from this survey include:

  • Enterprises suffer from various forms disjointed B2B activities, which are the result of not having a comprehensive B2B platform in place.
  • Most enterprises have not incorporated SOA and BPM features into their B2B operations.
  • Many enterprises have plans to update their B2B capability, but 50% of those with update plans have no specific activity scheduled for at least 12 months.
  • Enterprises that use a comprehensive suite (that includes SOA and BPM features) for their integration requirements achieve higher levels of B2B integration success than those that rely on either multiple best-of-breed products or custom development.
  • The convergence of B2B, SOA and BPM technologies is enabling comprehensive integration solutions that are particularly well suited for B2B operation upgrades and provide the capability for enterprises to extend their reach beyond organizational and geopolitical boundaries.
Commissioned study by Forrester Consulting on behalf of Sterling Commerce

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