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BizReport | Ecommerce archives October 03, 2016

Consumers will spend more to qualify for free delivery

Most online shoppers in Europe would be willing to increase their cart value to qualify for free delivery or collection, according to a new study by JDA and Centiro. ... >>

BizReport | Ecommerce archives July 07, 2016

Cost of shipping drives in-store pick-up

Consumers are demanding more ways in which to get their hands on purchases made online, and retailers who offer a variety are less likely to risk consumers abandoning purchases.... >>

BizReport | Ecommerce archives January 25, 2016

Consumers expect wider choice and transparency of delivery options

Most online retailers offer more than one shipping option at checkout but, according to a new report from shipping and fulfillment software platform Temando, many do not offer the range of shipping options consumers now expect. ... >>

BizReport | Ecommerce archives November 23, 2015

Poll finds SMBs ill-prepared for shipping, returns

A new survey of small to mid-sized retailers in the U.S. reveals many are not well prepared to handle shipping uncertainty, delays or customer shipping preferences during this year's festive shopping season.... >>

BizReport | Ecommerce archives September 19, 2014

FTC's new 'merchandise rule' to come into effect before Christmas

New Federal Trade Commission rule requires retailers to ship within 30 days of a purchase, gain the customer's consent to delay delivery or provide a full refund.... >>

BizReport | Ecommerce archives March 28, 2014

Venda surveys UK consumers on 'anticipatory shipping'

In light of Amazon's patent filing for 'anticipatory shipping', ecommerce solutions Venda surveyed UK consumers to see what they thought of the idea.... >>

BizReport | Ecommerce archives November 20, 2013

Survey shows cost of shipping really matters to 80% of shoppers

This year, consumers are more focused on the cost of shipping items purchased online than they were three years ago, according to new research in the U.S. commissioned by Pitney Bowes.... >>

BizReport | Ecommerce archives September 13, 2010

U.K. online retailers missing out on international sales

Over 40% of U.K. online retailers are missing out on opportunities to sell further afield, according to a new report released by Snow Valley, because of limited shipping options and a lack of information for overseas customers. ... >>