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BizReport | Ecommerce archives January 14, 2009

Is your 'Thank You' page a dead end?

You've made the sale, the customer has reached the end of the checkout funnel and they're heading for the door. I hope you remember to say 'Thank You' and provide more options than just a quick exit. ... >>

BizReport | Ecommerce archives January 12, 2009

One-third online shoppers abandon slow, unreliable websites

Added-value promotions, free shipping and great discounts may well have brought consumers to your website over the 2008 holiday season, but if you can't provide them with 100% uptime, reliability and speed those consumers are likely to abandon their visit.... >>

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