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BizReport | Ecommerce archives June 03, 2011

Poor understanding of online customer experience costing firms billions

British and American firms are losing out on billions in online revenues thanks to their poor understanding of the overall online customer experience, according to a new survey from Tealeaf conducted by Econsultancy.... >>

BizReport | Ecommerce archives January 19, 2010

iResearch: Chinese online revenue rose 30% last year

The Chinese government may be holding back access to specific information from its online public, but Chinese Internet users aren't holding back when it comes to online spending, according to new figures released by iResearch Consulting. ... >>

BizReport | Email Marketing November 17, 2009

Experian: Coupons raise email marketing click rates and revenue

It should come as no surprise to any well-read marketer that consumers are lapping up coupons both on- and offline. New data released by Experian Marketing Services shows that email marketers can benefit hugely from including coupons in their communications.... >>

BizReport | Ecommerce archives October 21, 2009

Major British high street retailers up the ante online

British high-street retailers have upped the ante when it comes to improving the usability of their websites, but WHSmith remains the top ranked website for the second year running.... >>

BizReport | Ecommerce archives October 07, 2009

Survey: Holiday spend could be a record low

Several holiday spending forecasts have come out so far this autumn with many reporting no rise in spending. A new forecast from Burst Media continues the trend, but also goes so far as to suggest a record low year for... >>

BizReport | Ecommerce archives December 12, 2007

TrueTag tracks online sales

Do you ever wonder what consumers are actually buying on your website? A new offering from Channel Intelligence may keep you in the know, even more finalized sales figures are in for a particular season.... >>

BizReport | Ecommerce archives December 07, 2007

Holiday Dashboard allows marketers to predict shopping revenue

With Cyber Monday bringing in $4 billion online, many marketers are hopeful that a better holiday shopping season is afoot. I you're curious about how your online ad campaigns are performing so far this holiday season, look no farther that... >>

BizReport | Research archives November 01, 2007

IAC reports 7% YoY growth rate for Q3

Third quarter earnings reports are in and IAC is reporting a strong showing with a reported $1.5 billion in revenue. That is a 7% increase in revenue over Q3 2006. ... >>

BizReport | Research archives September 24, 2007

Report: Internet is perfect for gadget-crazed consumers

Whether they are researching or actually purchasing, the vast majority of American consumers turn to the Internet to fill their gadget habit. According to a recent eMarketer report, American consumers are spending about $1,200 each year on new gadget purchases... >>

BizReport | Ecommerce archives September 18, 2007

Online travel industry adapts to consumer wants

With more consumers turning to online resources to plan vacations and daytrips, it is no wonder that travel websites are among the early adopters of features that consumers really want. According to a recent report from Tealeaf, online travel sales... >>

BizReport | Trends & Ideas archives September 17, 2007

Platform could explain how campaigns are doing

Do you ever wonder if your ad campaign is performing at it's peak? Do you want to know how to make a campaign perform better online? A new offering from Organic, a digital communications agency, could hold the answers in... >>

BizReport | Advertising archives September 13, 2007

TNS: Online display ads increase 17%

The latest findings from TNS Media Intelligence indicate that online advertising is growing faster than other ad mediums. The online display ad spend increased by about 17% in the first six months of 2007. The overall ad spending is actually... >>

BizReport | Ecommerce archives September 12, 2007

The right content could boost ecommerce revenue

Online retailers who are stuck in the picture/price/description rut may be missing out on a larger slice of the online shopping pie. A recent study from the etailing group indicates that the right content - not just a picture, description... >>

BizReport | Research archives July 26, 2007

Luxury consumers want the experience

Forget about products. According to a new study from the Consumer Research Center of The Conference Board, when it comes to luxury consumers it is the experience that counts, not the product.... >>

BizReport | Research archives July 19, 2007

Broadband penetration affected by household income

Almost three-quarters of American households are now subscribed to broadband internet, but penetration is still quite dependant on household income. Even with more households signing on for broadband, advertisers need to be aware that by focusing only on broadband households... >>

BizReport | Ecommerce archives July 09, 2007

Online shoppers don't forgive "out of stock" items

Many e-tailers are losing out on sales because items are out of stock. According to a recent study, if a user is turned away from an online store only three times, they likely will not return.... >>

BizReport | Ecommerce archives July 03, 2007

Supreme Court sets minimum price guidelines

In a change from their 1991 decision that minimum pricing standards violate US federal anti-trust laws, the US Supreme Court has mandated that minimum pricing standards can now be implemented. The change could hurt online retailers. ... >>

BizReport | Ecommerce archives June 27, 2007

Sales will drop for etailers this summer

Predictions are already for the next holiday season, but getting to the holidays may be tough for some online retailers. According to a recent study from BIGResearch, consumers will not spend much money in the upcoming six months. ... >>

BizReport | Research archives June 04, 2007

Increase online presence to increase sales

Whether building an online shopping destination point or trying to increase the profile of a brick-and-mortar store, a recent study from WPP's Group M indicates building an online presence is the key. According to the study, both on-and-offline businesses will... >>

BizReport | Advertising archives May 24, 2007

2006 a record year for online advertising

The latest Internet Advertising Revenue Report shows online advertising breaking records in both Q4 of 2006 and the year as a whole. In the U.S., online ad revenue reached $16.9 billion for the year.... >>

BizReport | Research archives April 18, 2007

Tax season impacts web traffic

Three popular websites are still tops for online destinations, but a few surprises hit the Top 100 list of most-visited websites in the past week. According to research from HitWise, tax preparation websites inched into the list.... >>

BizReport | Research archives April 17, 2007

72 percent rise in digital revenue for U.K.'s online publishers

A recent survey has found that the U.K.’s digital publishers can expect 72 percent growth in 2007, double what they were forecasting this time last year.... >>

BizReport | Research archives April 17, 2007

Customer satisfaction is the key to online growth

The customer is always right. This has been the Golden Rule for retailers for years, but with the growth of online business and the seemingly endless pool of customers, the old standby may be losing its punch. It shouldn't, according... >>

BizReport | Research archives April 17, 2007

Web design is growing in importance

As online advertising budgets grow, so do the budgets to create or build an online web presence. According to a recent Forrester Research survey, more top companies are increasing the amount of money they are putting toward websites.... >>

BizReport | Research archives April 16, 2007

Identity theft worries are high for American consumers

E-tailers and email marketers who think their campaigns have begun to falter may be right. But flagging sales may not be because of bad advertising copy or outdated email lists. According to a recent Zogby study, identity theft worries are... >>

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