RSS feed Get our RSS feed

News by Topic

BizReport :

Search this site:

2 result(s) displayed (1 - 2):

BizReport | Ecommerce May 26, 2020

How adding emotion into AI can produce better CX

More and more consumers are turning to text and social media to solve customer experience and customer service issues. To help solve issues in a timely manner, many businesses have added Artificial Intelligence to route communications and even solve more... >>

BizReport | Advertising archives December 03, 2019

Three trends to watch in CX for 2020

The customer experience continues to be an integral part of brands' strategy, but providing a solid customer experience remains a struggle for some. Here are three ways brands may improve their CX strategy in 2020. ... >>

Pagination: