Bluehost Review 2023: Features & Alternatives

Brenna Major
Reviewed by Randolph Vialva, MBA
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  • Cost Value
  • Customer Service
  • Ease of Use
  • Included Features

Blue host is a well-known web host that works closely with WordPress providing businesses with a place to host their unique websites


  • Services are catered toward small businesses
  • Customer support is rated highly by users


  • Only offered to US customers
  • Excellent promotional prices end after 1 year
  • Domain names are non-refundable
  • 24/7 customer support
  • Customizable services including design or shop help
  • Free Google My Business profile with an account
  • SEO assistance
  • Integrated Google Ad services
  • Over 2 million sites hosted
  • Dedicated hosting, VPS hosting, WordPress hosting, and reseller hosting offered
Bluehost Review

Bluehost offers many desirable features to those looking for a website host. Compared to other web hosting services, they shine in the area of customer service, pricing, and ease of use with their partnership with WordPress.

Bluehost Advantages

Free Domain & Free SSL

One of the most advantageous features offered by Bluehost is its free domain and free SSL offering.

An SSL is a secure socket layer, and assists in the privacy of the connection between a user and a provider of a site. 

Bluehost offers free domain privacy for each of its customers in this way. They also offer a free domain name with the purchase of their services for the first year

Great security

The free SSL certificate certainly provides a layer of security for Bluehost customers and ensures any customer entering data that their information is secure with the Bluehost customer’s site. Bluehost also partners with SiteLock to provide customers with website security at an affordable price. SiteLock provides services such as malware scanning, security alerts, and quick and helpful support in the case of any security issues. 

Easy to use

Bluehost was made for the web hosting novice. With an official WordPress partnership, they provide WordPress site-building help, hosting plans, and website templates for anyone. Within the web hosting industry, they keep up with competitive prices, as well as ease of use. 

Because of this offering for each user to create their own WordPress website, each user has the easy-to-use Bluehost dashboard as well as WordPress site-building help.

Excellent support

Bluehost’s most stellar feature includes their 24/7, helpful, friendly, and knowledgeable customer support. Bluehost’s customer support is known for its patience and assistance with any and all questions their customers might have. Customers who are new to building small business websites will be assisted in a timely and helpful manner with Bluehost. 

Money-back guarantee

On top of their excellent service and easy-to-use features, Bluehost boasts a 30 day money back guarantee with their hosting services. Be aware that if you are unhappy with the services, you can request your money back within 30 days. However, this does not apply to domain names, you’ll have to purchase the domain name you originally selected and it will no longer be free to you with the services. 

Read More: Best Web Hosting For Blog 2023

Bluehost Review: Plan & Prices

Bluehost Review
WordPress hostingWebsite BuilderOnline StoresShared HostingDedicated HostingVPS Hosting
Start From$4.95/mo$4.95/mo$9.95/mo$2.75/mo*$79.99/mo*$19.99/mo*

WordPress hosting

Bluehost’s managed WordPress hosting includes the use of WordPress as you build and maintain your website. Their partnership with WordPress enables customers to build WordPress sites with ease. This is a more basic plan, but it’s essential nonetheless.

Website Builder

Also including the use of WordPress is the website builder package. This package allows customers to build a custom site and literally drag and drop site elements where they should go. 

Online Stores

Customers who desire an online store can use this package to set it up, customize it, and manage it with expert support. 

Shared Hosting

The shared hosting package includes all the benefits of WordPress hosting, plus all the ins and outs of website management are taken care of by Bluehost. Shared hosting means you’ll “share” part of a server that Bluehost manages, but you won’t even notice. Any issues or site problems will be covered by Bluehost while you put out content and branding. 

Dedicated Hosting

If you’re a customer who wants more control, dedicated hosting might be for you. You’ll have your own dedicated hosting server for your site, so you can add, edit and change your sites as needed. This hosting plan is for a more advanced site builder, or maybe someone who desires multiple sites to configure for their business.

VPS Hosting

VPS hosting also boasts separate dedicated servers. An acronym for “virtual private server,” this type of hosting plan offers “virtual storage” so that the user can customize, allocate, and configure their site in a customizable and flexible way. These types of hosting plans are again for the more seasoned site builder. 

Bluehost Quick Overview


4.5 stars

Best Overall Value

  • Helpful and available customer service
  • Easy-to-use features for the novice website builder
  • Competitive pricing for small businesses

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Bluehost Customer Reviews

I had the absolute best experience with Bluehost tech support!

Glenna Malleau

I can definitely see myself continue to work with bluehost with such wonderful customer service.


Epic problem solving

Rev LeReve Tsolwizar

Bluehost has been a terrific hosting service for us. Good customer support and reliable website hosting.

Maryellen Capek

Bluehost Web Hosting Service Review

Bluehost Review

Review of Bluehost

Overall Pricing and Value
Cost Value
Customer Support
Ease of Use
Included Features

When considering employing Bluehost as your web hosting service provider, it’s essential to think about their services, costs, and the quality of their offerings. 

Is Bluehost Right For You?

If you’re a small business owner, Bluehost might be a great web hosting company for your needs. They offer customer support for any problems or questions, easy-to-use WordPress websites, and varying features based on your company’s needs.  

Cost Value 

Bluehost provides competitive rates when compared with other web hosting providers out there. The only caution to take when considering cost is the increase in cost after the first year with Bluehost. 

Customer Service

As you can tell from the customer reviews listed above, customers are generally happy with Bluehost. They rave about the friendliness and the helpfulness of the support staff. However, some customers do complain of being charged in error or having technological issues from time to time.

Ease of Use

With the automatic WordPress installation, Bluehost makes site hosting and creation as easy to use as ever. Anyone can build a website and get it up and running within just a few hours. The ease of use is incredible!

Included Features

Some features include:

  • 24/7 customer support
  • Customizable services including design or shop help
  • Free Google My Business profile with an account
  • SEO assistance
  • Integrated Google Ad services
  • Over 2 million sites hosted
  • Dedicated hosting, VPS hosting, WordPress hosting, and reseller hosting offered


In the end, Bluehost is one of the best web hosting services available on the market today. They boast excellent customer assistance, a free domain name for a year, a plethora of hosting options, SEO tools, high website speed, and more. There’s no wonder they’re a well-known name in the world of web hosts. 

2 Top Bluehost Alternatives

PriceFrom $2.75/moFrom $1.99/moFrom $2.75/mo*
Free DomainYesYesYes
Hosting typesWordPress, VPS, cloud, and dedicated server hostingWordPress, VPS, cloud, cPanel, Minecraft, and CyberPanel VPS hostingShared, WordPress, VPS, cloud, and dedicated
Money-back guarantee45 days30 days30 days
DetailRead detailRead detailRead detail

Sign up now

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Hostgator is another option for a great hosting service. They offer similar features to Bluehost, however, they have a longer money-back period. Founded in 2002, they have over 20 years of experience hosting sites and helping customers create an excellent online experience.


Hostinger is another hosting provider that offers customers a place on the internet for a lower price than Bluehost. They are newer to the hosting scene, having been founded in 2011. Like the other two hosting services, they offer a free domain with their services.

Read More: Best Hosting For Ecommerce 2023


It’s up to you which out of these hosting services you’d like to purchase, but Bluehost is an excellent contender for small business owners everywhere.

Frequently Asked Questions (FAQs)

What is cloud hosting?

This is a type of storage of websites or information in a virtual way to make them accessible at any location or time.

Which web hosting provider is the best?

Each hosting account provides different features, so depending on your unique situation, Bluehost, Hostinger, or Hostgator might be right for you. Bluehost servers are great for a new business owner trying to make an online presence.

Is Bluehost support helpful to customers?

Bluehost boasts 24/7 customer support, and most customers say that it has been very helpful to their web hosting journey. It seems that most issues are revised in a helpful, friendly, and timely manner.

Is the Bluehost website builder easy to use?

Bluehost works with WordPress to offer an easy-to-use website builder that anyone can figure out to easily build a website.



Brenna Major
Brenna Major, BA
Business Content Writer & Editor
Brenna is a finance editor who enjoys writing about entrepreneurial opportunities and personal finance tips. She graduated from Liberty University with a bachelor's degree in business and now helps small businesses market their products as a digital marketing consultant.


He is an organized and creative thinking sales management professional with experience in outside and inside sales in various markets. Working as freelancer in the Greater Boston Market, he moved to St. Louis and became an Account Executive, then a Sales Manager managing and coaching 12 sales reps covering a nationwide territory. He has developed his team with a combination of consultative selling and value before price coaching mindset which has won him a President’s Cup and many other financially rewarding awards at RICOH. His most recent role as a Continuous Improvement Manager provided insight into the importance of delivering a quality product in alignment with the value and reputation of his organization. It further enhances the aspect of selling on value as opposed to price.

+ 7 sources

Bizreport Advisor adheres to strict editorial integrity standards avoids using tertiary references. We have strict sourcing guidelines and rely on peer-reviewed studies, academic research. To ensure the accuracy of articles in Bizreport, you can read more about the editorial process here.

  1. What Is An SSL Certificate? How Much Is An SSL Certificate? Accessed January 6, 2023.
  2. Domains by Bluehost. Published February 1, 2019. Accessed January 6, 2023.,to%20us%20via%20live%20chat.
  3. How to Order SiteLock. Accessed January 6, 2023.
  4. 30-Day Hosting Money-back Guarantee. Accessed January 6, 2023.
  5. About Us – A Leading Web Hosting Solutions Company – Bluehost. Accessed January 6, 2023.
  6. About HostGator | HostGator Support. Accessed January 6, 2023.
  7. About Hostinger. Hostinger. Accessed January 6, 2023.



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