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BizReport | Ecommerce archives August 30, 2010

Experian: Impatient youngsters shop in-store

The speed at which young shoppers can get their hands on a product often dictates which channel they use to make the purchase. Hence, even though young British consumers are Internet savvy, they often end up buying items in-store.... >>

BizReport | Ecommerce archives August 23, 2010

More millionaires made as British SMBs thrive on eBay

Over the last 12 months the number of businesses turning over more than £1m will almost double, according to eBay's director of SMEs, with some experiencing growth in turnover of over 300%. ... >>

BizReport | Ecommerce archives August 19, 2010

Internet sales soar 60% in China

The world's largest Internet market, China, has witnessed a huge rise in sales in the first half of this year as more consumers and businesses head online, announced Chinese state media this week.... >>

BizReport | Ecommerce archives August 16, 2010

Coremetrics: Online shoppers with short attention spans demand fast, relevant online experience

I won't scare you with a countdown to Christmas but, needless to say, it's looming and online retailers who want to make it a profitable holiday season need to ensure they are giving consumers the shopping experience they demand or... >>

BizReport | Ecommerce archives August 12, 2010

eCommera: Brits spend $111 per month online

Almost half of U.K. consumers shop online at least once a week, found a new survey from U.K.-based eCommera, but many avoid websites with poor images and product descriptions. Online retailers must optimize their websites if they are to attract... >>

BizReport | Mobile Marketing August 12, 2010

Is mobile ousting paper-based catalogs?

Are paper-based catalogs becoming a thing of the past? According to new research from U.K.-based m-commerce implementation consultancy Portaltech, the sometimes hefty and expensive to produce tomes aren't being used as much as their mobile counterparts.... >>

BizReport | Ecommerce archives August 11, 2010

comScore: Online retail sales increase for third consecutive quarter

New data from comScore shows that online retail sales in the U.S. rose for the third consecutive quarter climbing 9% to $32.9 billion. ... >>

BizReport | Ecommerce archives July 26, 2010

U.K. online summer sales hit peak

According to online shopping comparison website Kelkoo U.K., Saturday 24 July was when the summer sales hit their peak in Britain, a month after the sales period began. ... >>

BizReport | Mobile Marketing July 23, 2010

Amazon boasts over $1 billion in sales via mobile

Recent reports have suggested some marketers aren't optimizing their online offerings for mobile users. In fact, it appears some marketers just don't see the importance of mobile device optimization. Perhaps a recent announcement from Amazon will demonstrate jut how much... >>

BizReport | Ecommerce archives July 21, 2010

Second consecutive month of online sales growth in U.K.

According to the recent IMRG/Capgemini e-Retail Sales Index, online sales are expected to reach $85 billion in the U.K. this year, a massive increase compared with the $2.7 billion spent by six million online shoppers back in 2001. The Index... >>

BizReport | Ecommerce archives July 20, 2010

Better customer service will increase online sales

If online retailers offered customer care and advice akin to that offered in-store they would attract far more customers, according to new research carried out in the U.K. by YouGov for retail specialists Avail Intelligence. ... >>

BizReport | Ecommerce archives July 14, 2010

Domino's reaps rewards from slice of social

Pizza business Domino's reports more customers than ever are logging on to order takeaways in the U.K., resulting in a 60% rise in Internet sales. ... >>

BizReport | Ecommerce archives July 08, 2010

Payment transaction costs frustrate British online retailers

Payment fraud is no longer top of the list of online retailers' pet peeves. Instead, the high cost associated with accepting card payments online has become their number one frustration, according to the annual E-Business Benchmark Report from Sage Pay.... >>

BizReport | Blogs & Content archives July 07, 2010

Twitter makes foray into e-commerce as query volume grows

The micro-blogging platform continues to grow, as does the number of queries it handles each day. Newly announced figures put today's number of queries 33% higher than just a few months ago, a good trend to be on as Twitter... >>

BizReport | Ecommerce archives July 05, 2010

Royal Mail: The multi-billion cost of abandoned shopping carts

Billions of dollars in online sales were lost to shopping cart abandonment last year. Britain's Royal Mail has developed a free website analysis tool which they claim will enable online retailers to cut cart abandonment and improve the customer buying... >>

BizReport | Ecommerce archives June 25, 2010

UK ECC: British embrace cross-border e-commerce

Access to a wider universe of suppliers coupled with the ability to compare products and prices has driven the popularity of online shopping in Europe, particularly among U.K. shoppers, according to new research from the U.K. European Consumer Centre (UK... >>

BizReport | Ecommerce archives June 22, 2010

Brands failing to engage website visitors via social media

An in-depth assessment of the engagement strategies employed by some of today's top online brands shows that many are not featuring social media on their websites which, as a result, remain void of engaging and relationship-building content. ... >>

BizReport | Ecommerce archives June 22, 2010

World Cup, warmer weather boost online sales in U.K.

According to the latest IMRG Capgemini e-retail Sales Index, online sales in the U.K. saw a year-on-year rise of 22% in May - the fastest rate of increase in over two years.... >>

BizReport | Ecommerce archives June 21, 2010

NCR Corporation: Brits want converged retailing

New findings from the NCR Corporation, via a survey carried out in the U.K. by Buzzback Market Research, show British shoppers want to shop anytime, anyplace and anywhere - and they want social in the mix.... >>

BizReport | Ecommerce archives June 10, 2010

Forrester: Shopping cart abandonment here to stay

Even the most optimized of shopping cart processes won't stop shopping cart abandonment, found Forrester in recent research into the online shopping process. ... >>

BizReport | Ecommerce archives June 09, 2010

Marketers need to consider dynamics of multi-generational households

Around 49 million Americans lived in a multi-generational family household 2 years ago and partly due to the recession that number continues to grow. A new report from Luminosity Marketing introduces a new group of adult consumers adding to the... >>

BizReport | Ecommerce archives May 28, 2010

Why do Facebook users "Like" brands and products?

Facebook users engage with companies and products on Facebook, joining their Fan Page and Groups. But why? The main reason behind this behavior is they want to show their friends which products and brands they support, according to marketing research... >>

BizReport | Ecommerce archives May 26, 2010

Webcredible: Consumers hate surprises at checkout

Unless they are of benefit, such as a money-off coupon or a free-delivery option, consumers dislike surprises when they reach your online check-out. Webcredible's recent survey findings reveal what niggles them most while we list a few ways to iron... >>

BizReport | Ecommerce archives May 25, 2010

Video reviews - the next generation of word-of-mouth

Product reviews are now truly ensconced in e-commerce. Consumers seek them out to aid making a purchase decision and savvy online retailers welcome them - good or bad. VideoGenie is taking online product reviews a step further and enabling consumers... >>

BizReport | Ecommerce archives May 19, 2010

yStats: Global preferred online payment methods revealed

Across the globe consumers are using a variety of payment methods to purchase online, but do you know which consumers use what, and where? ... >>

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