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BizReport | Ecommerce archives January 19, 2010

Free shipping encourages 93% of consumers to purchase more online

Does the offer of free shipping really attract consumers and have an effect on their buying decisions? According to a recent survey by Compete, the answer is a resounding YES.... >>

BizReport | Ecommerce archives January 11, 2010

British consumers favor eco-friendly online retailers

British consumers want online retailers to reduce their environmental impact to the same degree as high street stores, according to new research by web hosting firm 1&1 Internet. ... >>

BizReport | Ecommerce archives January 05, 2010

ForeSee Results: U.K. online retailers keeping customers satisfied

The U.K. may be experiencing the icy grip of winter but, according to the latest customer satisfaction survey from ForeSee Results, British online retailers can bask in the warm glow of contentment knowing they've been keeping their customers happy. ... >>

BizReport | Ecommerce archives December 21, 2009

PayPal: Brits living in city centers increasingly turn to Internet to shop

Despite easy access to local shops and services, more and more British urbanites are turning to the Internet to shop, according to a new report by The Future Factory for PayPal UK.... >>

BizReport | Ecommerce archives December 16, 2009

More research demonstrates e-tailers' need for speed

British consumers will sidestep brand loyalty or preferred retailers in favor of speedier websites, according to the new Seasonal Web Sales study from web hosting provider Fasthosts Internet.... >>

BizReport | Ecommerce archives December 16, 2009

E-commerce holiday shipping offer deadlines loom

According to Shop.org and BIGresearch, the majority of e-retailer's holiday shipping offers are set to end on or before December 18 as consumers clamour to finish their Christmas shopping. ... >>

BizReport | Ecommerce archives December 11, 2009

Google: 64% of consumers yet to complete holiday shopping

It may only be a matter of days until Christmas, but a large percentage of consumers have yet to complete their holiday shopping, according to new data from the Google/OTX Consumer Pulse Check survey.... >>

BizReport | Ecommerce archives December 10, 2009

Brits prefer websites with fast load times

With 10% to 15% of total retail sales in Britain coming from Internet sales, and more than two-thirds of British shoppers planning to spend $360 of their Christmas shopping budget online, retailers can ill afford to get the basics, such... >>

BizReport | Ecommerce archives December 03, 2009

Survey: Online consumers not given enough delivery options

People are demanding more and more choice from online retailers - from products to how they receive communications to customer service. Delivery options are no exception, as a new survey from multichannel logistics experts iForce discovered, but online retailers aren't... >>

BizReport | Email Marketing December 03, 2009

Pivotal Veracity: Email deliverability rates plummet on Cyber Monday

As global web traffic to online stores rose to almost 8 million visitors per minute during the shopping madness that occurred this Cyber Monday, email delivery rates plummeted, according to data released by email delivery specialists, Pivotal Veracity. ... >>

BizReport | Ecommerce archives December 02, 2009

Lazy marketers not linking tailored landing pages to ads

When consumers click on your ads, where do you take them? Do you direct them to your website's homepage or do you send them to tailored landing pages. A recent study suggests many marketers aren't linking ads to landing pages... >>

BizReport | Ecommerce archives December 01, 2009

Online retailers - is your postal service really delivering?

A Which? survey in the U.K. has found many consumers aren't happy with the manner in which goods they have purchased online are delivered or, indeed, the state in which some packages arrive. How in control of delivery are you?... >>

BizReport | Ecommerce archives November 25, 2009

Compete: Online shoppers have deeper pockets than offline shoppers

Good news for online retailers - it seems that online shoppers have deeper pockets than their offline counterparts, according to the results of a new study from Compete.... >>

BizReport | Mobile Marketing November 25, 2009

Google takes coupons mobile

This week Google announced they are enabling small businesses and other retailers that use their Local Business Center to take their coupons mobile. ... >>

BizReport | Ecommerce archives November 24, 2009

Report: Consumers not yet prepared to purchase via socnets

The latest Consumer eTail report from GSI Commerce found that, while British consumers expect to spend more online during the holiday season, very few said they would be likely to purchase via social networks. ... >>

BizReport | Ecommerce archives November 23, 2009

RatePoint: Reviews on websites increase traffic, trust and sales

Many consumers have their purchasing decisions affected by reviews they read online and online small businesses are seeing significant returns as a result of adding reviews to their websites.... >>

BizReport | Ecommerce archives November 19, 2009

Many Brits plan to buy holiday gifts after Christmas

A survey of consumers in the U.K. has found that almost half will wait until the January sales to complete their festive shopping in order to bag a bargain.... >>

BizReport | Research archives November 18, 2009

CTAM: Mature Americans active online

Senior citizens in the U.S. are more likely than any other age group to engage in e-commerce activity online, according to new data from the Cable & Telecommunications Association for Marketing (CTAM). ... >>

BizReport | Ecommerce archives November 18, 2009

NCSA: Security concerns drive shopping cart abandonment

Even in tough times when bargains are being sought by many, consumers are still wary of pouncing on a purchase if they have doubts about a site's online security. E-commerce sites that don't reassure consumers their personal data is secure... >>

BizReport | Email Marketing November 17, 2009

Experian: Coupons raise email marketing click rates and revenue

It should come as no surprise to any well-read marketer that consumers are lapping up coupons both on- and offline. New data released by Experian Marketing Services shows that email marketers can benefit hugely from including coupons in their communications.... >>

BizReport | Ecommerce archives November 10, 2009

IMRG: 93% of Brits to buy Christmas gifts online

Increased confidence in online payment methods and savvier consumers will combine to drive the vast majority of British shoppers online to buy Christmas gifts this year, according to a new survey from the Interactive Retail in Media Group (IMRG) and... >>

BizReport | Search Marketing November 09, 2009

'Tis the season to focus on search term trends

At this time of year it's perhaps even more important to keep an eye on the changing trends in search terms, particularly as consumers gear up for key shopping days such as the upcoming dates of Black Friday (27 November)... >>

BizReport | Ecommerce archives November 04, 2009

Five ways to grease the checkout funnel

Online shopping is supposed to be a stressless activity. Consumers enjoy browsing for products and comparing prices from the comfort of home. But, sometimes, that final stretch - actually making a purchase - can turn a relaxing activity into an... >>

BizReport | Ecommerce archives November 03, 2009

iPerceptions: Why website visitors aren't buying

A survey of U.S. online shoppers has thrown some light on the disparity between the number of people visiting e-commerce websites to research and the number who go on to make a purchase.... >>

BizReport | Email Marketing October 29, 2009

smartFOCUS: Email most popular marketing channel

Multi-channel marketing software provider, smartFOCUS, has released research findings that show email to be the most popular marketing communication channel among U.S. consumers. ... >>

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