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BizReport : Ecommerce


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Wednesday, July 28, 2021

How Prime Day 2021 should inform holiday decision making

For many brands and merchants Prime Day - and similar 'deal days' from big box retailers - are an indicator of how the holiday season will go. This year, as in year's past, Prime Day saw a surge in traffic and purchases and perhaps shed light on how merchants can better engage shoppers. >>

Tuesday, July 20, 2021

Reports ID changes to shopper behavior on- and offline

New reports in the digital space point to some pressure points for retailers as the world continues to move forward from the COVID-19 pandemic. >>

Monday, July 19, 2021

Back to School a key time for merchants, brands

With the world opening back up after a global pandemic retailers and brands are looking for a return to their normal of crowded stores and merchandise flying off shelves. According to data out from the National Retail Federation sales are expected to increase for 2021 - though perhaps not as high as some merchants would like. >>

Wednesday, July 14, 2021

Shoppers spending ahead of back-to-school rush

With the calendar turned to July many families are turning their thoughts from summer vacations to getting back into the classroom, especially those whose children were in virtual lockdown throughout the worst of the Coronavirus pandemic. But has the way people shop changed so much that retailers will have a tough back to school season? >>

Tuesday, July 13, 2021

How to deliver a personalized experience every time

Personalization is not a new focus for the digital space, but in a recovering-from-pandemic world in which shoppers became more and more comfortable in the digital space, delivering personalized experience has become much more important. Because these personalized digital experiences aren't only impacting digital merchants but physical stores and traditional retailers. >>

Monday, July 12, 2021

Reports show cybercriminals continuing to push boundaries

Two new reports highlight cybercriminals on-going attacks on the digital space. From credential stuffing to phishing, these criminals continue to target not only consumers but businesses and developers. >>

Monday, June 28, 2021

Reports: What shoppers really want from brands

With Amazon's Prime Day in the rearview mirror, one expert believes it is time for merchants to consider how Prime Day and events like it manipulate consumers - and how brands can enter into a more honest relationship with their core base. >>

Tuesday, June 22, 2021

1 in 3 shoppers using voice

Voice-assisted tech is quickly becoming a favorite for online shoppers. That is a key takeaway from new CouponFollow data. According to researchers about one in four online shoppers are using voice commands to shop through assistants like Amazon's Echo or Google's Assistant. >>

Wednesday, June 16, 2021

Expert: What the ecommerce shift means for merchants

Since the beginning of the pandemic both large and small merchants have seen dramatic shifts in their business model. From skyrocketing purchase numbers to changing consumer demands for service, nothing is the same now as it was just sixteen months ago. Here's what these shifts mean for merchants' futures. >>

Tuesday, June 08, 2021

Prime Day is coming, here's what to expect

Amazon delayed Prime Day because of the pandemic in 2020, but they online behemoth isn't delaying 2021's Prime Day extravaganza which has been announced for June 21-22. Some deals are already popping up, and with just over two weeks to prep, here's what merchants can expect. >>

Monday, June 07, 2021

Reports ID how AI/AR are shifting online shopping behaviors

Artificial Intelligence (AI) and Augmented Reality (AR) are changing how shoppers behave online, and they're doing it rapidly. Two new reports may help online merchants better serve relevant content to these shoppers. >>

Wednesday, June 02, 2021

Father's Day spending to top $20b

Dad's are on the radar in the lead-up to Father's Day. According to new data out from the National Retail Federation (NRF) spending for the upcoming holiday should surpass the $20 billion mark, however Mom's still lead in overall spending. >>

Friday, May 28, 2021

Expert: How B2Bers can better adjust to 'new normal'

Over the past year many B2B companies have experience significant growing pains - from remote sales teams to remote customer services. Still, most (62%) of them are reporting steady ecommerce growth. Here's how B2B brands can continue to grow even in the new - and still uncertain - normal. >>

Tuesday, May 25, 2021

Reports ID how consumers' comfort levels have changed

From climate change to social justice, a growing number of shoppers think their favorite brands need to be not only informed but involved. Those are key takeaways from a new Wunderman Thompson Intelligence report in which researchers found more than two-thirds of shoppers believe brands have a responsibility to reduce their carbon footprint and to help solve social justice issues. >>

Thursday, May 20, 2021

Reports: Fraud a concern for merchants, brands

Online payment fraud could cost online merchants as much as $20 billion in 2021. That is a key takeaway from new Juniper Research data which predicts that the influx of inexperience digital shoppers during the pandemic could cause ecommerce fraud to skyrocket from $17.5 billion 2020 to more than $20 billion this year. >>

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