Report: Email delivers for retailers

Default Image

The digital ad spend increased across the board, as merchants and brands tried to engage with shoppers who increasingly stayed home because of COVID-19 restrictions.

According to the data, retailers increased their digital spending by about 22% from October through December 2020, and that increase in spending paid off, with conversion rates from emails alone increasing by 32% YoY.

“Despite the pandemic decreasing ad spend overall [in 2020], this holiday season saw relatively healthy digital spend numbers,” said Kerel Cooper, CMO, LiveIntent. “As we saw earlier this year at the beginning of the pandemic, people are continuing to engage with ads served in emails. This engagement gave advertisers the confidence to know that they would be able to reach and convert consumers ahead of the holidays on email.”

Other interesting findings from the report include:

*Shopping newsletters saw a 10x increase in impressions
*Hard news newsletters saw a 5x increase in impressions
*Ads in family/parenting newsletters saw 2x higher conversion rates
*Ads in shopping newsletters saw 1.5x higher conversion rates

“Our data revealed that retailers have increased digital advertising spend by 22%, YoY,” states Todd Krizelman, CEO and co-founder of MediaRadar. “[And] fitness ad spending was up 43% YoY, looking at TV & digital spend over the entire year.”



Kristina Knight is a freelance writer based in Ohio, United States. She began her career in radio and television broadcasting, focusing her energies on health and business reporting. After six years in the industry, Kristina branched out on her own. Since 2001, her articles have appeared in Family Delegate, Credit Union Business, and with Threshold Media.