Top 3 tips to a better checkout

Default Image

Make your checkout page feel local
 
“Cross-border ecommerce is growing at twice the rate of domestic online sales. Worldwide, an overwhelming majority of online shoppers buy from foreign websites. But if you’re checkout page doesn’t offer the local languages, currencies, and payment methods people expect, you’re going to lose conversions. Localize your checkout page to each shopper’s home country or region to build trust. Put yourself in the shopper’s position: would you enter your credit card into a webpage that you can’t understand?” asked Ralph Dangelmaier, CEO, BlueSnap.

Just get to the point
 
“When shoppers click the “checkout” button, they probably want to check out. Yet a lot of companies get in the way,” said Dangelmaier. “They use the checkout pages to bombard annoyed shoppers with advertisements, coupons, add-on items, and other junk. Cut the distractions. The best checkout pages are uncluttered and don’t shuffle shoppers across multiple pages.”
 
Stop sending your customers to Amazon

“Digital wallets took off because they spare shoppers from filling out tedious forms. Seriously, people abandon their cart and search for the same goods on Amazon simply because their payment information is saved there. Taking credit cards is not good enough. You need to accept one-tap payment options like Apple Pay, PayPal, and Google Play, which erode Amazon’s advantage. Display those eWallet options on your product pages so that shoppers don’t have to think twice,” said Dangelmaier.

Share:
Share

ABOUT THE AUTHOR

Kristina Knight is a freelance writer based in Ohio, United States. She began her career in radio and television broadcasting, focusing her energies on health and business reporting. After six years in the industry, Kristina branched out on her own. Since 2001, her articles have appeared in Family Delegate, Credit Union Business, FaithandValues.com and with Threshold Media.