RSS feed Get our RSS feed

News by Topic

BizReport : Social Marketing : November 19, 2016

75% of consumer sharing happens on dark social

A new report from RadiumOne reveals how important sharing analytics tools are to understanding consumer sharing signals and understanding consumer behavior.

by Helen Leggatt

RadiumOne's new report, 'The Power of Sharing', is based on massive volumes of information - 1.5 billion viewed events and more than 10.5 million shares and clicks over 30 days.

The report highlights just how important behavior such as sharing brand content with friends and family, or even sharing with themselves (self-sharing), while often invisible actions to brands, can be used to predict consumer behavior or their progress through the purchase cycle.

"Taking advantage of consumer sharing behaviors has thus far been a widely untapped resource by marketers," said Bill Lonergan, CEO at RadiumOne.

RadiumOne's report reveals that consumers that share brand content online are 9x more likely to purchase, while those who share content with themselves are 1.7x more likely to make a purchase. Self-sharing includes texting oneself a link or review as a reminder to make a future purchase, emailing a video to themselves as a reminder to watch later or perhaps following a social media post so it doesn't get lost in their newsfeed.

Furthermore, RadiumOne says that sharing activity can be relied upon as "bots don't share", so the activity is unlikely to be fraudulent.

Finally, without using sharing analytics tools, marketers are likely to miss opportunities to track dark social consumer sharing which account for a whopping 75% of consumer sharing online. According to RadiumOne, "websites, pictures and other information is shared with selected individuals for a reason, rather than an entire community via public social networks".

Tags: analytics trends, buying process, social media, social sharing

Subscribe to BizReport



Copyright © 1999- BizReport. All rights reserved.
Republication or redistribution of BizReport content is expressly prohibited without the prior written consent.
BizReport shall not be liable for any errors in the content, or for any actions taken in reliance thereon.