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BizReport : Social Marketing : August 25, 2016

Social media platforms failing to adequately monitor hate speech

The British government believes more needs to be done by major social media outlets to monitor hate speech and the promotion of violence.

by Helen Leggatt

Facebook, Twitter and YouTube, among others, should be employing more manpower to monitor their sites as they are "consciously failing" to stop groups such as ISIS from using their platforms to promote violence. The Committee says these networks have become "the vehicle of choice in spreading propaganda and the recruiting platforms for terrorism".

While the major social media sites have stepped up efforts, Twitter suspended 235,000 accounts in the last 6 months alone, they largely rely on users to identify hate speech.

The report, released by the UK parliament's Home Affairs Select Committee, said major social media platforms need to take more responsibility for such material posted on their sites and create a round-the-clock monitoring system to immediately identify and shut down such activity. Working with government, police and security services was also recommended.

"Huge corporations like Google, Facebook and Twitter, with their billion dollar incomes, are consciously failing to tackle this threat and passing the buck by hiding behind their supranational status, despite knowing that their sites are being used by the instigators of terror," said Keith Vaz, chairman of the parliamentary committee.

Tags: government, social media, terrorism, UK

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