UK: Online spending and deliveries break records

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The IMRG Capgemini e-Retail Sales Index shows that £104billion was spent online in the UK last year. Over the Christmas period alone, £21.6billion was spent.

This year another record will be broken. The latest IMRG MetaPack UK Delivery Index shows that online retail orders grew by 9.5% YoY in January 2015. While this is below the forecast growth of 13% it is a significant uptick on last years’ 3.8% growth.

Furthermore, the level of on time and attempted deliveries was at 92.5%, the highest it has been since 2012. .

“The story of January 2015 is how UK retailers and carriers are continuing to cooperate ever more closely to sustain the successful rebound from the challenges of early December,” said Angela O’Connell, strategy and marketing director, MetaPack. “A year-on-year January increase in parcels dispatched is a great way to begin a year when we expect more innovation in delivery choices to enable the growth we and the IMRG are forecasting.”



Kristina Knight is a freelance writer based in Ohio, United States. She began her career in radio and television broadcasting, focusing her energies on health and business reporting. After six years in the industry, Kristina branched out on her own. Since 2001, her articles have appeared in Family Delegate, Credit Union Business, and with Threshold Media.