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BizReport : Mobile Marketing : December 13, 2012

Report: Rewards, choices more engaging for mobile users

When it comes to mobile engagement, a new study out from Forrester and Tapjoy indicates marketers will have more luck if they offer more choices and better rewards. The report further underlines the fact that mobile consumers engage differently than typical online consumers - and find many 'traditional' ad formats interruptive rather than engaging.

by Kristina Knight

According to the research:

• 70% of respondents find 'auto-served', in-app ads interruptive
• 17% find in-app ads 'interesting'
• 14% say in-app ads are 'relevant'
• 33% of current smartphone users say they would prefer ad-supported app models

"We've long believed that the advertising tactics that worked for the web aren't optimal for mobile," said Peter Dille, CMO, Tapjoy. "We're thrilled that a respected third party like Forrester Consulting has confirmed our beliefs about consumer attitudes toward incentivized advertising. This study shows that Tapjoy has pioneered a highly effective and unique advertising vehicle for mobile. Not only do consumers understand the value exchange concept and expect advertisements in their free-to-play apps, but participating in a value exchange model like Tapjoy can dramatically increase the relevance and level of engagement of an advertisement. Advertisers need to be considerate of user experience more than ever before."

What's a mobile brand to do if consumers don't find the current crop of in-app ads engaging and the serving of those ads to be interruptive? Researchers offer these suggestions:

• Give the consumer control - 40% said selecting an ad format increased relevance, opt-in ads were also found relevant
• 68% say they prefer ads that don't interrupt app use
• 59% say rewards for engaging/interacting with apps would be acceptable

Tapjoy commissioned Forrester Consulting for the study.

Tags: Forrester Consulting, mobile ads, mobile marketing, mobile trends, Tapjoy

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