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BizReport : White Papers : Telecom & Wireless
Unified Communications: Presence / Status / Mobility / Collaboration
In this fast-paced 5-minute Flash presentation, follow fictional Operations Manager Sam Jones as she efficiently responds to a complex, multilevel client emergency using the tools of Unified Communications. Watch as she deploys unified messaging, rich presence, advanced contact rules, and a dual-mode mobile client to:
- Conveniently listen to voice messages via email
- Locate situation-relevant contactsand call them with a click
- Automatically route low-priority calls to voicemailwhile taking high-priority calls from anywhere
- Collaborate on documents with mobile co-workers in real time
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