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BizReport : White Papers : Sales & Marketing

The Contact Center in 2015

Add that to the fact that it takes 12 positive experiences to counter the effect of one negative experience, and it is obvious that extending excellent customer service is the most important challenge facing businesses of all sizes.

2015 is emerging as a turning point for contact centers. Make sure that your company doesn't lag behind! Learn more about:

  • On-call big data analysis
  • Intelligent Virtual Assistants
  • Gamification
  • And much more!

Click here to request your free White Paper!

Publisher:


http://www.bizreport.com/whitepapers/the_contact_center_in_2015.html

 

 

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