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Tesco Uses Splunk to Improve the Online Customer Experience

Tesco.com is the e-commerce arm of Tesco PLC, a British multinational grocery and general merchandise retailer. Tesco customers expect to be able to shop where, when and how they want, blurring the boundary between physical and online shopping.

In this case study, learn how Tesco.com is using Splunk software to:

  • Improve customer satisfaction by giving developers deep insight into sources of errors, enabling them to quickly triage errors
  • Enable consolidation and convergence of monitoring and troubleshooting tools and applications across complex environments and multiple geographies
  • Trace live transactions end-to-end across complex infrastructures
Discover how Tesco uses Splunk software to troubleshoot problems, identify drivers for improving user behavior and accelerate the development cycle.

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