Product Evaluation CRM: SugarCRM by Independent Analyst Firm, Info-Tech Research

The evaluation examined specific strengths and weaknesses to determine to what degree the Sugar Professional and Sugar Enterprise would make a good choice for a small enterprise implementing CRM.

This research note outlines several key points, including:

SugarCRM's position in the spectrum of CRM offerings
A description of the SugarCRM solution
SugarCRM's relative product strengths and challenges

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