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Managing Application Performance in the Internet Era

Application Performance Management (APM) can no longer be understood as a narrow discipline focused only on monitoring enterprise applications in a data center context. This is true in that APM involves detailed insights into infrastructure (both systems and network) as they enable and significantly contribute to the effective monitoring of application services. But it's also true because it increasingly requires Internet awareness to support the growth of Web, Web 2.0, Rich Internet, mobile devices, wireless and other services that can only be effectively captured with instrumentation that includes insights from outside the firewall. As not just e-business, but all businesses and all verticals, become increasingly dependent on Web-based application services for business competitiveness, maintaining an effective balance between enterprise and Internet application performance, including Cloud computing services, represents a significant business advantage.

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