White Papers

Forrester: Understanding Responsive Design

Wed, 06 Feb 2013 00:00:00 +0100

Customers expect engaging online experiences on all devices, but that doesn't mean you need to sacrifice time, budget, and brand consistency by creating individual sites for every device.

In this Forrester Report learn how you can use this emerging strategy to create one site that delivers a consistent brand experience on any device or screen size.

Included in this report:

Why you need a responsive design strategy
How creating one site for cross-device web experiences improves SEO
7 benefits to consider

Facebook says NO to HTML5 - Should You?

Wed, 06 Feb 2013 00:00:00 +0100

Facebook said "HTML5 was the biggest strategic mistake [they] ever made." But does that mean CIOs, chief architects and development team leads should abandon the standard altogether? Find out if your mobile strategy would be a good candidate for HTML5 and learn when and where to leverage HTML5 in your mobility projects.

How to Create a Data-Driven Dynasty

Wed, 06 Feb 2013 00:00:00 +0100

Many organizations struggle to tap into the full potential of their digital analytics investments. They invest in the right tools, but fail to make the organizational changes necessary to use those tools. In this paper, Brent Dykes, Adobe evangelist for customer analytics, identifies the key areas executives should focus on to generate a greater return on their digital analytics investment.

eConsultancy: Conversion Maximization Expert

Wed, 06 Feb 2013 00:00:00 +0100

In this just released report, digital marketing and eCommerce experts from eConsultancy aim to help marketers systematically gain a higher ROI through their conversion rate efforts by changing how they think about conversion and testing processes.

Challenges in Managing the Customer Lifecycle

Tue, 05 Feb 2013 00:00:00 +0100

As customer habits change, companies must provide customer service through more channels, while ensuring consistency of information at every touch point. This is made even more complex as a growing number of companies introduce subscription based services. Download this Ventana Research white paper to learn more about managing the customer lifecycle - and maximizing long-term revenue - for subscription based businesses.

Billing as a Service in the Cloud Ecosystem

Tue, 05 Feb 2013 00:00:00 +0100

Not only are billing services core to the online operations of any ecommerce site, but they are also of importance in the process of customer monetization for SaaS and cloud software providers, as the market shifts from on-premise models to subscription-based pricing and billing. Learn more from IDC about how Aria Systems is providing billing process services to businesses deployed in the cloud.

11 Ways to Migrate Lotus Notes Applications to SharePoint and Office 365

Mon, 04 Feb 2013 00:00:00 +0100

When migrating Lotus Notes to Microsoft SharePoint and Office 365, it's critical to:

Approach it as a two-step process--moving the application content, and then migrating over the application design
Look at many different ways you can execute migration and choose the best one for your scenario
Use the right tool to help you preserve the legacy content with adequate fidelity and completeness

This white paper outlines 11 ways to migrate application content from Lotus Notes to SharePoint and Office 365 to ensure legacy content is preserved with high fidelity and completeness.

ECDL Module 7 -- Free Quick Reference Card

Mon, 04 Feb 2013 00:00:00 +0100

This printable quick reference is yours to use, distribute, and share at your organization!

Along with this free reference card, you will also receive a 30-day trial of CustomGuide training, including over 7,000 Online Skills Assessments and Interactive Tutorials.

ESG On-Demand Webinar - Support Your Business in a Hyperconverged IT World

Mon, 04 Feb 2013 00:00:00 +0100

View this on-demand webinar with ESG to learn about the latest virtualization trend of merging all layers of your computing environment into the virtualization stack, and what it can mean for your business.

Ensuring a Successful Migration, Consolidation or Restructuring with Dell

Mon, 04 Feb 2013 00:00:00 +0100

Regardless of the driver, transitioning or consolidating data can be one of the riskiest Windows management projects. In this brief, you'll learn about:

The benefits and risks of migration, consolidation, and restructuring
Quest's migration expertise and solutions
How Quest can help you manage risks to simplify even the most complex project

Good preparation and seamless execution ensure that you reap the benefits while mitigating the risks.

A Smarter Path to ERP Selection

Fri, 01 Feb 2013 00:00:00 +0100

This lead ERP expert first explains how ERP systems enable efficiency and growth for today's businesses by creating truly integrated enterprises. Risks are assessed and answered. Most importantly, this expert lays out a framework for a successful ERP system selection and implementation.

This new guide discusses:

How ERP brings real integration and efficiency to businesses grappling with siloed business units
ERP project risks assessed
Their recommended ERP selection and implementation approach

ERP: Grappling with the Cloud

Fri, 01 Feb 2013 00:00:00 +0100

This in-depth analytical white paper written by Compare Business Products ERP experts examines:

Top 10 cloud ERP vendors
On-premise vs. cloud ERP explained
5 questions to decide if cloud ERP is right for your organization, and much more!

Download this complimentary white paper to discover exactly why cloud ERP is growing, and how it can benefit your business.

Call Recording with BlackBerry Smartphones

Tue, 29 Jan 2013 00:00:00 +0100

For many enterprises, call recording helps reduce business risks and improve service and support. For some, especially in finance and government, it's also a key part of regulatory compliance. But with so many interactions happening on the move, how do you successfully fit mobile communications into your call recording strategy? In this resource, uncover three mobile call recording options, and then learn the many benefits of BlackBerry® Mobile Voice System — designed to ensure secure and reliable call recording, virtually everywhere you need it.

BlackBerry 10: Setting New Standards in Mobile Security

Tue, 29 Jan 2013 00:00:00 +0100

BlackBerry® is the market leader in mobile security and has been for the last decade. And the powerful security features you may rely on today aren't going away with BlackBerry 10. Instead, take advantage of new capabilities that give you precisely the control you want and need for true Enterprise Mobility Management (EMM) in your organization. In this overview document, find out about the security features BlackBerry 10 can deliver for all the devices in your enterprise, whether they're running on an iOS, Android™ or BlackBerry® platform.

Best Practices in BYOD: BlackBerry Enterprise Service 10

Tue, 29 Jan 2013 00:00:00 +0100

Manageability, security and support - these are just a few of the reasons BlackBerry® Enterprise Service 10 is such a powerful Enterprise Mobility Management (EMM) solution. But as you'll learn in this overview document, what makes it stand out even more is its flexibility: Control devices running on iOS, Android™ and BlackBerry® operating systems, across your organization, exactly the way you want to. And all from a single, centralized and unified management console.