BizReport

RSS feed Get our RSS feed

News by Topic




BizReport : White Papers : Sales & Marketing

How to Deal with Upset Customers in the Call Center

Studies show that the biggest influence on customer loyalty is customer service. 82% would do business with a company again based on a great call center experience. This white paper covers tips and best practices for the call center professional on how to deal with problems that come up with customers in a call center situation. It can also serve as a guide for Call Center Managers to train their employees on how to handle a variety of customer situations.

Click here to request your free White Paper!

Publisher:


http://www.bizreport.com/whitepapers/how_to_deal_with_upset.html

 

 

Copyright © 1999- BizReport. All rights reserved.
Republication or redistribution of BizReport content is expressly prohibited without the prior written consent.
BizReport shall not be liable for any errors in the content, or for any actions taken in reliance thereon.