Get our RSS feed
Search BizReport
News by Topic
Marketing
- Advertising
- Search Marketing
- Email Marketing
- Loyalty Marketing
- Mobile Marketing
- Social Marketing
- Viral Marketing
- Trends & Ideas
- Internet Marketing 101
Beyond Marketing
BizReport : White Papers : Sales & Marketing
How to Deal with Upset Customers in the Call Center
Studies show that the biggest influence on customer loyalty is customer service. 82% would do business with a company again based on a great call center experience. This white paper covers tips and best practices for the call center professional on how to deal with problems that come up with customers in a call center situation. It can also serve as a guide for Call Center Managers to train their employees on how to handle a variety of customer situations.
Click here to request your free White Paper!
Publisher:
Latest Headlines
- Reports: How shoppers will spend, what marketers can do to engage
- How political ads are changing in 2020
- Report: Storytelling key to podcast engagement
- Top 3 tips to increase inbox deliverability
- Reports: As ad spends increased so did fraud attempts
- Study: Half of adults are playing games
- Expert: How to get emails read faster
- Expert: After pausing a campaign, here's how to re-engage consumers