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BizReport : White Papers : Information Technology

Enhanced Insight Leads to Fast ROI, Better Service

A leader in 3D design software for manufacturing, building, construction, engineering and entertainment, Autodesk serves more than 10 million customers in 185 countries. Autodesk's strong growth, new product development and the intake and integration of acquired products and operations placed tremendous pressure on the Autodesk Enterprise Information group.

Read this case study to learn how Autodesk is using Splunk software to:

  • Reduce problem resolution from months, in most cases, to hours
  • Improve customer service by enabling proactive error identification and resolution via a single view across infrastructure
  • Improve MTTI/MTTR times by up to 80%
Discover how Autodesk's IT and business users are using Splunk software to solve infrastructure challenges up to 80% faster—delivering a better customer service as a result.

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