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BizReport : White Papers : Information Technology

Delivering Flexibility and Control in Insurance Operations

A typical insurance organization has over 300 unique business processes, with up to 900 unique activities. As many as 70% of those activities involve decisions. Your organization is making thousands of these decisions a day, in core business processes like policy underwriting and claims processing.

Manual approaches to managing operational decisions can have a significant negative impact on performance metrics in areas such as:

  • Underwriting and claims leakage
  • Personnel training costs
  • Time to claim settlement
  • Time to quote
  • Time to market for new products

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