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BizReport : White Papers : Sales & Marketing

Create a Positive Customer Experience in Any Language

As the American population continues to diversify and businesses expand operations around the world, multilingual employees provide a valuable resource.  Their words often generate a customer's first impression of your company and determine his or her willingness to engage in the future.  Determining that your multilingual employees are proficient will ensure that they will provide excellent service in all their interactions and is an investment in your company's future success.

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