Get our RSS feed
Search BizReport
News by Topic
Marketing
- Advertising
- Search Marketing
- Email Marketing
- Loyalty Marketing
- Mobile Marketing
- Social Marketing
- Viral Marketing
- Trends & Ideas
- Internet Marketing 101
Beyond Marketing
BizReport : White Papers : Sales & Marketing
Close the Multi-Channel Customer Experience Gap
No matter how well you perform in a single channel, your customers will quickly lose patience if they cannot move smoothly across channels. Particularly for businesses with complex business processes and those that want to differentiate based on high-touch customer service, closing the multi-channel customer experience gap is essential to improving the overall customer experience.
Click here to request your free White Paper!
Publisher:
Latest Headlines
- Expert: How brands can embrace emojis for engagement
- Studies: Savings, payment options key for online shoppers
- Top 3 tips to improve branded Instagram strategy
- Top tips to help retailers make the most of returns
- How brands can improve their social status
- Brands find success with direct mail but aren't utilizing
- Tablets show high engagement for BTS campaigns
- How to Market Your Dental Practice