Get our RSS feed
Search BizReport
News by Topic
Marketing
- Advertising
- Search Marketing
- Email Marketing
- Loyalty Marketing
- Mobile Marketing
- Social Marketing
- Viral Marketing
- Trends & Ideas
- Internet Marketing 101
Beyond Marketing
BizReport : White Papers : Sales & Marketing
Close the Multi-Channel Customer Experience Gap
No matter how well you perform in a single channel, your customers will quickly lose patience if they cannot move smoothly across channels. Particularly for businesses with complex business processes and those that want to differentiate based on high-touch customer service, closing the multi-channel customer experience gap is essential to improving the overall customer experience.
Click here to request your free White Paper!
Publisher:
Latest Headlines
- What Google's changes to political advertising rules mean for businesses
- Amazon, Google key for shoppers 'just looking'
- Expert: What brands can expect from GDPR
- Expert IDs lessons merchants can learn from Toys "R" Us closure
- Studies highlight importance of trust, store experience
- Report: Ecomm important for B2B brands
- How Yahoo!'s email updates will impact email marketers
- Expert: Facebook isn't free