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BizReport : White Papers : Sales & Marketing

Building a Customer Experience Strategy

When planning your Customer Experience Strategy, you should be considering the following:

  • Customers Prefer Self-Service
  • A Consistent Customer Experience Spanning the Digital Channels
  • How to Create a Single View of the Customer
  • Mobile-First Customer Service
  • Understanding the Customer's Expectations
Download this paper to learn how you can better plan your Strategy.

Click here to request your free White Paper!

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http://www.bizreport.com/whitepapers/building_a_customer_experience_strategy.html

 

 

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