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Best Practices in Online Customer Training

This Best Practices Guide will help the Training Professional gain insight to the four major business drivers which cost-justify customer training programs:

  1. Drive Customer Success
  2. Increase Sales
  3. Make Money
  4. Gain Product Feedback
Also discussed are the three basic business models companies use for customer training and education. Valuable insight to why customer training is a product, not just education!

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http://www.bizreport.com/whitepapers/best_practices_in_online_customer.html

 

 

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