RSS feed Get our RSS feed

News by Topic

BizReport : White Papers : Information Technology

Allstate Getting Much More from Its IT Services with ServiceNow Cloud-Based IT Service Management Solution

Like many organizations, Allstate has found it persistently challenging to maximize the value of the IT services it delivers to its employees and customers. In an effort to drive more value through IT, Allstate deployed the ServiceNow cloud-based IT service management (ITSM) solution in January 2013. Since deployment, Allstate has leveraged ServiceNow to improve key IT-related metrics, including IT staff productivity levels in incident and change management operations. In addition, ServiceNow is delivering value to Allstate across its business by changing how incident-related data flows through the organization and influences decision making.

Click here to request your free White Paper!




Copyright © 1999- BizReport. All rights reserved.
Republication or redistribution of BizReport content is expressly prohibited without the prior written consent.
BizReport shall not be liable for any errors in the content, or for any actions taken in reliance thereon.