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BizReport : White Papers : Telecom & Wireless
90 Page IP Telephony Pocket Guide
IP telephony (IPT) offers a viable alternative to the legacy voice exchange, delivering improved application integration, scalability, and multi-site management. It is precisely these features that make this rapidly-maturing technology so attractive to organizations seeking to reduce costs, increase productivity and improve customer relations. This 90-page IP Telephony Guide is intended equally for technical IT staff, voice system managers, and CIOs, and describes the typical components and features of an enterprise telephony system.
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