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BizReport | Mobile Marketing March 06, 2017

28% of UK insurers fail to optimize website for mobile

Despite most Brits now using a smartphone to access the Internet, more than a quarter of the UK's major insurers and aggregators fail to design websites for mobile devices, according to a new report from financial experience design agency, Dock9.... >>

BizReport | Ecommerce December 07, 2016

Big brands found using 'dark UX' methods

With consumer trust a valuable asset for a brand, is it possible that some of the biggest brands are using 'dark UX' methods to boost sales and increase revenue? Yes, it's entirely possible, according to user experience agency, Sigma. ... >>

BizReport | Mobile Marketing August 11, 2016

Mobile advertisers believe they offer positive experience, users disagree

Ask mobile marketers and mobile operators and most will say they believe the experience they provide consumers is positive. Ask consumers and most will say otherwise.... >>

BizReport | Ecommerce August 10, 2016

83% of online shoppers abandon purchase at checkout

With the holiday season looming, it is time for retailers to take a good look at the experience they offer online consumers. Research from experience optimization platform, Optimizely, provides retailers with some areas on which to focus.... >>

BizReport | Mobile Marketing April 13, 2016

Travel website traffic increasingly from mobile

Mobile is increasingly being used by consumers for retail browsing and purchasing, and the same goes for travel. According to a new study from Business Insider, the majority of travel websites are now seeing mobile account for more than half... >>

BizReport | Ecommerce August 05, 2013

Web page load times rising among top U.S. retailers

Consumers and retailers alike feel the need for online speed, but a new report reveals that, despite broadband speeds increasing across the US, the average load time of websites has risen by almost one second since this time last year.... >>

BizReport | December 03, 2012

Is your website's captcha putting off mobile users?

Captchas have proved to be a popular security feature online, but when consumers are forced to use them on a mobile device they can be fiddly and frustrating to use, and can result in site abandonment.... >>

BizReport | Mobile Marketing May 17, 2011

Mobile shopping better on tablets, say users

A survey of mobile shoppers reveals a higher level of satisfaction with the shopping process among tablet owners while smartphone users continue to struggle with usability issues.... >>

BizReport | Ecommerce May 26, 2010

Webcredible: Consumers hate surprises at checkout

Unless they are of benefit, such as a money-off coupon or a free-delivery option, consumers dislike surprises when they reach your online check-out. Webcredible's recent survey findings reveal what niggles them most while we list a few ways to iron... >>

BizReport | Trends & Ideas August 09, 2007

Poor online video experience off-putting to users

With online video on the increase as a marketing tool, marketers need to focus on the quality of the video content, and its delivery, to ensure a flawless user experience. ... >>

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