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BizReport | Ecommerce March 18, 2013

European travelers using less websites to plan and book travel

As the online travel market matures, consumers in Europe are starting to pick their favorite websites through which to make bookings, according to PhoCusWright, with the number of websites used per traveler to plan and book dropping. ... >>

BizReport | Social Marketing March 14, 2013

TripAdvisor first travel review site to reach 100 million reviews

With more than two million tourism businesses in more than 116,000 destinations across the globe, TripAdvisor has announced it is the first travel review website to reach 100 million reviews, a 50% year-on-year increase.... >>

BizReport | Ecommerce February 25, 2013

Half of hoteliers integrate booking engines into social channels

Almost half of hotels now integrate booking engines into their social media channels, according to a survey by TravelClick, and half have an app that enables hotel booking from mobile devices. ... >>

BizReport | Law & Regulation February 05, 2013

TripAdvisor fights back against blackmail, negative reviews

Many business owners on TripAdvisor are seeing a worrying trend. Customers are threatening to write negative reviews unless they receive a refund, upgrade, freebies, or other request. TripAdvisor has launched a new feature as part of its management tools to... >>

BizReport | Internet September 20, 2012

Airline ups the ante with free mile-high Wi-Fi

Today's air travelers want Wi-Fi and airlines are luring passengers with the promise of mile-high browsing. While some passengers would be prepared to pay a small fee, and airlines debate how much to charge, one airline has thrown down the... >>

BizReport | Mobile Marketing September 04, 2012

Travel: Mobile app use far exceeds mobile web

When Nielsen analyzed the use of apps and the mobile web in the travel market they found that consumers tend to use apps for navigation and guidance and the mobile web for trip planning and research.... >>

BizReport | Ecommerce February 03, 2012

Majority of Brits will research, book holiday online

Two-thirds of people in the UK will side-step high street travel agents and instead research and book their main 2012 holiday online, according to recent research by TravelSupermarket. ... >>

BizReport | Mobile Marketing May 01, 2011

EyeForTravel: Travel industry invests more in mobile websites than apps

In an upcoming report by EyeForTravel it is revealed that the travel industry is less focused on building mobile apps and investing more in mobile websites. ... >>

BizReport | Mobile Marketing January 12, 2011

Mobile allows travel marketers to influence on-vacation spending

With three in four active travelers now using a mobile device while on their travels, the travel industry must embrace the mobile-social-local revolution and maximize their influence not just before and after a vacation, but during it, too, according to... >>

BizReport | Email Marketing May 19, 2010

Travel marketers face email marketing challenges

A travel and hospitality industry survey by StrongMail has discovered plenty of room for improvement in email marketing techniques and an increased interest in integration with social media.... >>

BizReport | Blogs & Content November 05, 2009

Travel industry tunes in to Twitter

Twitter is becoming a mainstream communication channel for B2C and B2B enterprises alike. Even travel industry players are increasing their use of the micro-blogging platform to communicate with users, as a recent survey discovered.... >>

BizReport | Ecommerce October 02, 2009

Hitwise: Over 50% rise in searches for U.K.-bound flights

Online searches for flights to the U.K. from Australia and the U.S. have increased by over 50% over the last year, according to new data from Hitwise.... >>

BizReport | Ecommerce April 28, 2009

Ryanair crashes to bottom of website usability survey

Ryanair, the Irish low-cost airline currently hitting the headlines for entertaining the possibility of a 'fat tax' on overweight passengers, has come bottom of Webcredible's latest annual Flights Online Report.... >>

BizReport | Research November 20, 2008

Single-digit growth forecast for online travel booking industry

2009 will be the first year that online travel bookings in the U.S. will experience single-digit growth, forecasts PhoCusWright, while a Travel Weekly article reports the first monthly double-digit decline in U.S. travel sales volume.... >>

BizReport | Ecommerce September 30, 2008

U.K. travel industry failing to embrace multi-channel selling

The travel industry, including airlines and online travel companies, is losing revenues through poor multi-channel integration and customer service, according to a new report from Foviance and RXPerience.... >>

BizReport | Domain Names February 11, 2008

What price the letter “s”?

Over a million dollars if you consider the price paid by a travel community website for the plural of their existing domain name.... >>

BizReport | Research July 12, 2007

Travel planners outnumber bookers online

Consumers researching travel plans are outnumbering those that book travel online, says a new report from The Conference Board and TNS.... >>

BizReport | Research April 30, 2007

Online travel consumers prefer user-generated content

Consumers want travel brands to embrace consumer generated reviews, and in response travel innovators are transforming their web presence into social platforms.... >>

BizReport | Research April 20, 2007

Maps leads travel destination sites

Online travel is a fast-growing industry. More users are planning trips, buying tickets and reserving hotel or vacation rental space online. But new research shows that mapping websites are actually the leading draw for travel planners. ... >>

BizReport | Social Marketing April 12, 2007

Travel marketers should embrace social networking

The recent TravelCom/Res-Expo, held in Las Vegas, saw keynote addresses by many ecommerce experts, and many were encouraging those in the travel industry to embrace social networking tools and user-generated content.... >>

BizReport | Research April 05, 2007

Are online travel sales declining?

A new report from eMarketer indicates a slowdown for the U.S. online travel industry. According to the report, sales will remain strong but the growth rate of online travel sales will begin to decline in the coming years.... >>

BizReport | Ecommerce March 12, 2007

European travel industry doing more business online

Europeans embrace online travel services and the convenience, control and cost savings it can offer.... >>

BizReport | Research February 19, 2007

Bogus reviews are under travel sites' microscope

Fake blogs, false reviews. With the amazing growth of social media, it seems consumers need to be more wary than ever about how truthful online reviews are. In the U.K. and Europe, fake blogs and reviews will be outlawed in... >>

BizReport | Loyalty Marketing September 12, 2006

The Most Effective Loyalty Programs

Customer appreciation – loyalty – programs have been around for about 100 years, but many are seeing an increase in participation as consumers become more savvy about price points, rebates and alternative currency. To get the best return on your... >>

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