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BizReport | Ecommerce December 03, 2014

Online checkouts can be as frustrating as a trip to the mall

Shopping online during peak times such as Black Friday and Cyber Monday is supposed to be less stressful yet, according to new research released by analytics startup Formisimo, three-quarters of shoppers who began a purchase online abandoned it due to... >>

BizReport | Ecommerce November 24, 2014

Do you know why online shoppers abandon carts?

Wingify, the developers of A/B website testing platform Visual Website Optimizer, have released results of a new study that delves into the state of today's ecommerce buyer with some interesting results.... >>

BizReport | Email Marketing March 16, 2011

Online retailers recover cart abandonment sales via email

Forrester research recently estimated that 1 in 7 potential customers abandon a shopping cart before completing a purchase. As a result, more online retailers are turning to email to retarget those lost sales by tempting consumers back to the store.... >>

BizReport | Ecommerce November 15, 2010

Does your shopping cart need some maintenance?

Does your online shopping cart have a squeaky wheel? If your customers are shoving shopping carts to one side, perhaps you need to do a little maintenance.... >>

BizReport | Ecommerce July 05, 2010

Royal Mail: The multi-billion cost of abandoned shopping carts

Billions of dollars in online sales were lost to shopping cart abandonment last year. Britain's Royal Mail has developed a free website analysis tool which they claim will enable online retailers to cut cart abandonment and improve the customer buying... >>

BizReport | Ecommerce June 10, 2010

Forrester: Shopping cart abandonment here to stay

Even the most optimized of shopping cart processes won't stop shopping cart abandonment, found Forrester in recent research into the online shopping process. ... >>

BizReport | Ecommerce May 26, 2010

Webcredible: Consumers hate surprises at checkout

Unless they are of benefit, such as a money-off coupon or a free-delivery option, consumers dislike surprises when they reach your online check-out. Webcredible's recent survey findings reveal what niggles them most while we list a few ways to iron... >>

BizReport | Ecommerce November 04, 2009

Five ways to grease the checkout funnel

Online shopping is supposed to be a stressless activity. Consumers enjoy browsing for products and comparing prices from the comfort of home. But, sometimes, that final stretch - actually making a purchase - can turn a relaxing activity into an... >>

BizReport | Ecommerce January 12, 2009

One-third online shoppers abandon slow, unreliable websites

Added-value promotions, free shipping and great discounts may well have brought consumers to your website over the 2008 holiday season, but if you can't provide them with 100% uptime, reliability and speed those consumers are likely to abandon their visit.... >>

BizReport | Ecommerce May 29, 2008

Site bounces, shopping cart abandonments rise

More consumers abandoned shopping carts and clicked off e-commerce sites after just one click during the first quarter of this year than the same period a year ago, according to MarketLive’s recent Performance Index.... >>

BizReport | Ecommerce October 11, 2007

Ten ways to minimize shopping cart abandonment

The holiday season is just around the corner and web marketers need to ensure that their websites are prepared to maximize consumer experiences and keep them throughout the buying process.... >>

BizReport | Ecommerce January 18, 2007

Online Shoppers Dislike Forms and Hidden Charges

Online shoppers don't like form filling and last minute monetary suprises.... >>

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