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BizReport | Ecommerce January 02, 2018

Keep shoppers, the planet, and your profits happy by allowing in-store returns

The returns process a key consideration among consumers when considering a purchase and, as postal services enter their busiest week of the year, retailers need to consider the benefits of enabling shoppers to return their gifts in-store. ... >>

BizReport | February 02, 2017

Royal Mail launches 'Labels to Go' service to improve returns process

New Royal Mail service in the UK will improve the returns process for customers and businesses alike. ... >>

BizReport | Ecommerce November 21, 2016

Multiple returns options a necessity for online retailers

What makes people more likely to shop online? According to a new survey it is having multiple returns options. ... >>

BizReport | Ecommerce November 21, 2016

Black Friday returns will test online retailers' supply chains

A fifth of purchases made during the Black Friday shopping period will be returned, according to research by retail data intelligence firm, Clear Returns. ... >>

BizReport | Ecommerce November 04, 2016

'Right fit first time' the answer to serial returners' impact on clothing retailers' bottom line

Shoppers that purchases multiple sizes of clothing, only to return those that do not fit, impact a retailer's bottom line. New research from ecommerce solutions specialists, Tryzens, reveals that many consumers in the UK want to be able to purchase... >>

BizReport | Ecommerce September 07, 2016

Consumers consider returns policy before making a purchase

Few retailers consider their returns policy as part of the customer journey, says cross-border ecommerce distribution specialists, B2C Europe, yet it's important to consumers. ... >>

BizReport | Ecommerce November 20, 2015

Returns: Will your Black Friday lead to an Out of Stock Saturday?

A new report by returns intelligence firm Clear Returns predicts that, while records sales figures will be achieved this Black Friday, the overall picture is much less appealing once the true cost of returns is factored in.... >>

BizReport | Ecommerce November 03, 2015

Metapack survey reveals consumer delivery expectations

Delivery and returns options play a crucial role in consumers' purchase decisions with many demonstrating little hesitation abandoning an online purchase if the delivery option they want is not available, according to a new survey commissioned by Metapack. ... >>

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