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BizReport | Social Marketing May 10, 2013

Online 'thumbs up' crucial to moms' purchasing decisions

Parenting and retail brands need to keep a close eye on what's being said in online social circles, as many moms in the UK rely on blogs, reviews, and social chatter to help make purchase decisions. ... >>

BizReport | Ecommerce May 08, 2013

Europe leads U.S. in online retail social login implementation

Online retailers are looking for ways to personalize the shopping experience, with many turning to social logins. However, new research from Betapond found that, while social login implementation is still low, it is twice as popular with European retailers than... >>

BizReport | Search Marketing May 01, 2013

BRC: 198% YoY rise in retail search volume via tablets

The latest findings of the British Retail Consortium/Google Retail Monitor reveal that total retail search volumes from UK consumers searching via a tablet have increased significantly.... >>

BizReport | Ecommerce April 30, 2013

Mobile is mommy's little helper

A new survey from Alliance Data Retail Services adds more weight to previous research that shows many Moms are tapping into their mobile device for help juggling their busy lives. ... >>

BizReport | Ecommerce April 23, 2013

Consumers buy green products to improve image

New research from Mintel reveals that consumers are being persuaded to switch to more environmentally-friendly products to maintain a "green" image.... >>

BizReport | Social Marketing April 21, 2013

BabyCenter: 91% of moms use social media

Three years ago, BabyCenter revealed data demonstrating that moms were becoming an online social force to be reckoned with; sought after by brands seeking endorsement and awareness. Today, moms are even more social than ever and many check their networks... >>

BizReport | Mobile Marketing April 18, 2013

Sponge: Three-quarters of major U.K. retailers lack free in-store wi-fi

In the U.K., demand for free wi-fi is high and millions of people use the service in stores, cafes, restaurants and bars every week. However, according to a new survey from mobile marketing agency Sponge, three-quarters of the country's major... >>

BizReport | Ecommerce April 17, 2013

Consumers consider connected, seamless shopping crucial

Online shopping, mobile shopping, in-store shopping - it's all just shopping to consumers who don't distinguish between each channel but who instead want the entire experience to be "seamless". ... >>

BizReport | Ecommerce April 17, 2013

Mobile blurs shopping gender stereotypes

Mobile is changing the way consumers shop and, according to new global research released by Kantar Media, the technology is blurring gender shopping stereotypes.... >>

BizReport | Mobile Marketing February 18, 2013

Study: UK adults research on mobile but buy via computer

Due to security concerns, a quarter of mobile users in the UK research a product on their mobile device but then go on to make a purchase on a computer, according to new research conducted for bss digital. ... >>

BizReport | Ecommerce February 18, 2013

Shocking: Women embrace online shopping

Can you believe it? More women are embracing online shopping than men. It's news that's not news but the stats from research by Vouchercodes.co.uk are worth noting. ... >>

BizReport | Ecommerce January 23, 2013

E-crime a more costly retail crime than shoplifting

The cost of e-crime in the UK, including the value of stolen goods, damage incurred and crime prevention measures, has risen to such an extent that the British Retail Consortium says it is now a more costly retail crime than... >>

BizReport | Mobile Marketing January 18, 2013

More than 1 in 4 young mobile users scan QR codes

Mobile users in North America and Europe are increasingly scanning QR codes with their devices, according to new research released by Pitney Bowes. Research from Nellymoser reveals mobile action codes in print magazines deliver a better response rate than traditional... >>

BizReport | Ecommerce January 10, 2013

Panopta: Retail website uptime performance improves

In its third seasonal website availability index, website and app availability monitoring service provider, Panopta, has revealed that most retail websites performed well during the holiday season.... >>

BizReport | Ecommerce January 09, 2013

Quality product images on retail websites can improve return rates

A survey by UK-based online imaging specialists, SpinMe, reveals the top tool for driving sales, and reducing returns, is 360 spin and 3D imaging. ... >>

BizReport | Ecommerce January 07, 2013

Retailers brace for huge volumes of returned gifts

Over half of American consumers are choosing to ship unwanted gifts back to online retailers rather than brave the January sales crowds to return them in person, while in the UK up to 40% of fashion purchases are returned during... >>

BizReport | Social Marketing December 18, 2012

Retail brands on Twitter aren't Tweeting

Would you set up a Freephone number for your customers that was never answered? Then why set up a Twitter account without a strategy and the resources to make it a useful channel? New research from Acquity Group finds brands... >>

BizReport | November 29, 2012

U.K. shoppers to spend 15 million hours online on Cyber Monday

Cyber Monday may have come and gone in the U.S., but in the U.K. the busiest online shopping day of the year is yet to happen. Experian Hitwise predicts that Cyber Monday in the U.K. will see millions of visits... >>

BizReport | Ecommerce November 26, 2012

Women more likely to hold grudge against firms providing bad online, offline experience

Consumers aren't quick to forget when they've had a bad in-store or online experience. However, according to an online YouGov survey commissioned by Emailvision, women are more likely to hold a grudge than men. ... >>

BizReport | November 22, 2012

Mobile couponing will save UK millions in fraudulent redemptions

Is there a way to prevent paper couponing fraud? According to Shopitize, the way to solve the problem, and save companies in the UK millions of dollars a year, is to move to mobile couponing. ... >>

BizReport | November 21, 2012

Store retailers could lose 5% of holiday season sales through showrooming

Eight out of ten retailers are affected by showrooming, according to new research from Edgell Knowledge Network, in partnership with Ebay, yet just 10% have strategies in place to limit its effects. ... >>

BizReport | November 13, 2012

Smartphone users to spend 72% more this season than non-users

There has been much research done about consumers' changing shopping habits, and the role mobile devices play. For retailers that haven't yet got their mobile marketing strategy up and running, perhaps this latest research from Deloitte will open some eyes.... >>

BizReport | November 12, 2012

Over half of Australian retailers have no online channel

Maybe it's the heat, but recent stats from Experian reveal that Australia is being sluggish when it comes to getting businesses online and tapping into social media.... >>

BizReport | Ecommerce November 07, 2012

Report: Retail e-comm tops $41b in Q3

The growth in e-commerce continues. New data out from comScore shows retail e-commerce at $41.9 billion for Q3 2012, that is a 15% increase over 2011 - and the holiday shopping season is just around the corner. Here's how the... >>

BizReport | October 31, 2012

6 in 10 UK shoppers won't buy clothing online unless returns are free

An important part of shopping for clothing is trying on items to make sure they fit. UK online shoppers believe this should also be an option when purchasing items via the Internet. ... >>

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