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BizReport | Ecommerce October 01, 2015

Expert: EMV switch may not stop fraud

Today marks the big EMV switch-over in the US; many have said the switch to chip enabled cards will cut down on fraudulent transactions. According to one expert while some lower fraud rates may be seen, the EMV change won't... >>

BizReport | Ecommerce October 01, 2015

Study: Families planning for Halloween

Break out the fake spider webs, costumes and candy. According to new data out from the International Council of Shopping Centers (ICSC) about 8 in 10 US households will be celebrating Halloween this year. In fact, 76% say they'll spend... >>

BizReport | Mobile Marketing September 28, 2015

Report: Retailers expecting mobile, social holiday surge

A new retail-based report is rather disturbing. According to Campaigner's new data brands are expecting a big mobile and social surge over the holiday season - but they aren't preparing for the surge. Researchers found more than one-third (38%) of... >>

BizReport | Loyalty Marketing September 02, 2015

Study finds customer service key for BTS success

The key to back to school success - and perhaps the key to holiday shopping success - is customer service. That's the takeaway from one new report that links customer service with how customers feel about the stores they shop... >>

BizReport | Advertising August 06, 2015

Study: Deals drive back to school shoppers

When it comes to choosing where to buy pencils, jeans and backpacks for back to school parents are most likely to be influenced by retailers' offers. That's the takeaway from a new Retale study which indicates most (89%) of parents... >>

BizReport | Ecommerce August 05, 2015

Study: Retailers using promotions to re-engage shoppers

Physical store retailers are using age-old promotions to re-engage shoppers who've gone online. That according to new Euclid Analytics data. Researchers looked into what brick-and-mortar retailers did over the first six months of 2015 and found aggressive in-store promotions and... >>

BizReport | Ecommerce August 03, 2015

Report shows shoppers want retail everywhere

Shopping online, via mobile devices and in stores, consumers want all options. That is the takeaway from new MarketLive data which indicates retail revenue is up across the board, which smartphone buying showing triple-digit growth rates. ... >>

BizReport | Ecommerce August 03, 2015

Report: Cash still top American payment method

When it comes to picking up the tab at dinner or filling up the gas tank, new data out from Blackhawk Network indicates cash is the most used American payment method. Cash outpaces both checks and cards by nearly 30%.... >>

BizReport | Ecommerce July 06, 2015

Retailers: 3 ways shoppers are gaming you

While retailers are looking for ways to increase customer loyalty and engagement, some shoppers are looking for new ways to game the system. New data out from Mindshare indicates about one-quarter of Millennial shoppers will fake birthdays, 17% of the... >>

BizReport | Ecommerce June 25, 2015

Top 3 tips to make beacons work for you

Location based targeting and proximity marketing are a growing targeting area for retailers, restaurants and other businesses, but for some the use of LBS technology hasn't been effective. One expert offers his top 3 tips to make beacons work better... >>

BizReport | Ecommerce June 23, 2015

Study: Shoppers leaving big brands behind

As more shoppers change the way they shop - from using mobile devices in stores to ordering everything online - they are making another change and leaving big name brands behind. That is the takeaway from new Deloitte research which... >>

BizReport | Ecommerce June 19, 2015

Brands: What you need to know about EMV

With the EMV deadline fast approaching for retailers, many are still not up to date, and according to reports many have no intentions of implementing the measures because of the costs. One expert offers his advice on how EMV will... >>

BizReport | Ecommerce June 15, 2015

Hey, Kids, Daddy wants a new wardrobe

A new survey out from Ebates indicates what Dads really want this Father's Day, and the news is just in time for some last-minute campaign tweaks from savvy etailers. ... >>

BizReport | Ecommerce June 02, 2015

Study: Half of retailers to launch in-store initiatives

Tulip Retail and Deloitte have released the findings from their Retail's Omnichannel Challenge - IT capabilities like ship-from-store, but perhaps most startling is that the departments tasked with building omnichannel strategy range from operations to IT to Marketing.... >>

BizReport | Ecommerce May 26, 2015

Study: Look for more gift cards this summer

Gift cards continue to show their popularity. That is the takeaway from a new report out from The Retail Gift Card Association (RCGA). According to the report retailers will see more gift card buying and redemption through the remainder of... >>

BizReport | Ecommerce May 26, 2015

Survey: Retailers aren't ready for EMV deadline

This fall credit card companies in the US will implement EMV chips into credit cards. These chips will help to reduce fraud and help protect consumers' information. But, according to one new report, less than 20% of retailers surveyed have... >>

BizReport | Ecommerce April 10, 2015

Top 3 tips for better in-store experiences through data

Over the past year several studies have underlined the importance of online customer experiences; at the same time, many experts have posited that the in-store and online customer experiences need to gel. One expert weighs in on how brands can... >>

BizReport | Ecommerce March 06, 2015

In-store sales down for Valentines finds report

New data out from Euclid Analytics shows physical stores took a hit on Valentine's day. Their data shows general merchandise sales were down just over 2% for the month of February and that clothing/apparel sales were down 3.6%.... >>

BizReport | Research February 12, 2015

Study: Most to buy in-store for Valentine's Day

Valentine's Day is only two days away but, retailers, there is still time to bank some cash over the holiday. According to a new report out from the International Council of Shopping Centers most shoppers (76%) will be buying Valentine's... >>

BizReport | Ecommerce February 05, 2015

Study: Most Americans don't think brands protect personal data

The data breaches of 2014 may not have had visible effects on American shoppers, at least not in the I-Won't-Shop-Online-Anymore respect. However, according to one new study a majority of American shoppers do now feel as if retailers aren't doing... >>

BizReport | Ecommerce February 04, 2015

Report: Personal connection tops engagement list

When it comes to engaging consumers a new report indicates it isn't all about mobile websites or a redesigned ecommerce hub. Researchers with SAP have linked engagement with personal experience - specifically personal connection. ... >>

BizReport | Ecommerce January 22, 2015

Retailers: Customer experience also about employees

According to some pundits showrooming has disrupted the way retailers engage in stores. This may be true to an extent, but one expert points out the bulk of purchases are still made in stores, and that leaves a lot of... >>

BizReport | Ecommerce January 08, 2015

Euclid: Traffic down although sales up over Christmas

In-store analytics hub Euclid is releasing a holiday recap, which shows strong sales through the retail sector even though traffic into physical stores declined year over year. The difference can be credited to stronger than average online retail sales. ... >>

BizReport | Ecommerce January 08, 2015

Study: One-quarter of holiday gifts to be returned

It's the most returned time of the year. That is the takeaway from a new report out from Retale, which indicates at least one-quarter of 2014 holiday gifts will be returned over the next few days. The study also indicates... >>

BizReport | Ecommerce January 05, 2015

NRF: Holiday return fraud could cost $3.8b

While the 2014 holiday shopping season was a strong one for retailers across the US, the National Retail Federation is reporting holiday return fraud could cost retailers upwards of $4 billion. Their annual survey indicates fraudulent returns could cost $10.9... >>

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