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BizReport | Ecommerce January 18, 2021

Deloitte: Retail, tech to break out in 2021

Look for substantial growth in key areas throughout 2021. That, according to new reports out from Deloitte, which is suggesting several key tech and retail areas that are expected to see significant growth this year.... >>

BizReport | Ecommerce January 14, 2021

Despite shipping delays, shoppers happy with 2020 holiday season

Despite an untold number of packages delayed in shipping and many not arriving on time for various holiday celebrations, most consumers are calling the 2020 holiday season a win. That is a key takeaway from a new consumer survey out... >>

BizReport | Ecommerce December 30, 2020

Trends to watch in retail for 2021

As we move into the New Year, some trends seem to be here to stay in digital marketing: the importance of the social channels, consumers' focus on wellness and individuality, and data as a key ingredient to any campaign. Here... >>

BizReport | Ecommerce December 21, 2020

Survey says: Returns to skyrocket

Ecommerce continues to push higher this holiday season, which has been a boon for merchants and retailers in the digital space. And while physical stores aren't busy now, they could become business post-holiday because, according to one report, a number... >>

BizReport | Ecommerce December 16, 2020

Ecommerce up nearly 50% YoY

Both big brands and small, mom-and-pop merchants are seeing green this holiday season, and it's coming from the digital space. According to new Adobe Analytics data year over year ecommerce sales are up by nearly 50% for the first week... >>

BizReport | Ecommerce November 09, 2020

Forecast: Spending to top $189b for 2020 holidays

The day after the US election, consumers went shopping. That is a key takeaway from a new Adobe Analytics forecast which notes that retail sites saw a surge of visits - more than 1 trillion - to US retail sites... >>

BizReport | Ecommerce October 14, 2020

Expert: The coupon is coming back

Coupons have long been a stable of consumers in the offline world, and for many years digital coupons and coupon codes have been popular for online shopping. But, according to one expert, the coupon is getting even more attention because... >>

BizReport | Ecommerce September 03, 2020

Reports: No Prime Day in sight, what should merchants do?

For the past few years, Amazon's Prime Day in the late summer has been a harbinger of what merchants can expect for the overall holiday season. This year, though, there has been no Prime Day and no information about when... >>

BizReport | Ecommerce August 10, 2020

How retail is changing mid-pandemic

Three new reports shed light on how retail, both online and offline, is changing because of the COVID-19 pandemic, and may shed light on strategies that merchants, brands, and marketers can implement to better engage at this time. ... >>

BizReport | Ecommerce July 28, 2020

Study: Consumers like ecommerce, want faster delivery

While the COVID-19 crisis has had an indelible impact for restaurants and retailers around the globe, ecommerce has taken off. And, new data out from DS Smith indicates that even after the crisis has passed many consumers will continue buying... >>

BizReport | Ecommerce July 17, 2020

Study: Retail fraud skyrocketing

Retail shrink is at an all time high according to new data out from the NRF; according to their report retail 'shrink' is up by $11 billion (2018 to 2019) and now totals $61.7 billion, accounting for nearly 2% of... >>

BizReport | Ecommerce June 01, 2020

Reports outline changes to shopper behaviors in wake of COVID-19

There is no arguing with the fact that things have changed since social distancing and quarantine guidelines went into effect in March of this year. But just how long will these changes last? Or are these changes something that will... >>

BizReport | Ecommerce May 18, 2020

Will COVID-19 change shopping habits forever?

Over the past two months global retailers have seen a sharp uptick in buying online as people shelter at home and make fewer trips to physical stores. The question many merchants are asking is how long the uptick will last... >>

BizReport | Ecommerce April 16, 2020

Reports: Online purchasing up, so are bill worries

From clothing and accessories to video games and now even groceries, as Americans are told to stay home they are turning to the web to buy both necessary and discretionary items. But that doesn't necessarily mean that spending is up.... >>

BizReport | Ecommerce March 23, 2020

Poll: SMBs worried about recession

Even before states began shutting down schools and issuing shelter-in-place orders due to the COVID-19 outbreak, small business owners were worried about a recession. Now that many businesses have been shuttered to help stop the spread of the pandemic, SMB... >>

BizReport | Ecommerce March 16, 2020

Amid virus concerns, ecommerce may be strong point for merchants

Digital merchants may weather well the storm brought about by the Coronavirus pandemic. This as polls find many shoppers are avoiding shopping centers and malls around the globe. ... >>

BizReport | Ecommerce March 11, 2020

Retail forecast strong but will Coronavirus slow expectations?

The NRF is predicting solid growth for retailers in 2020 but could fears about the Coronavirus slow retail sales? First, the numbers. The NRF in February estimated retail sales would increase about 4% this year to reach at least $3.9... >>

BizReport | Ecommerce March 05, 2020

Study: People want consequences for fake reviews

For many years, reviews have been an important part of the digital buying experience. Shoppers seek out reviews for products as part of their research, and some are now fighting back against the fake reviews that spread across the digital... >>

BizReport | Ecommerce March 02, 2020

Study: For drugstore shoppers, personalization is key

More drugstore shoppers are heading online before they hit brick-and-mortar aisles. That is a key takeaway from new Valassis data which finds that 73% of drugstore shoppers who aren't only buying prescriptions are checking both online and physical circulars for... >>

BizReport | Ecommerce February 20, 2020

Slight increase for retailers in January

While January is typically a down month for merchants and brands, January 2020 saw a slight increase in sales. According to the National Retail Federation January sales were up nearly 3% YoY for January. ... >>

BizReport | Ecommerce February 18, 2020

Experts: What Amazon's brick-and-mortar expansion means for retailers

Amazon's recent earnings announcement was a big one - breaking records for the online giant whose earnings keep going up. From those record breaking earnings to more brick-and-mortar stores, Amazon has a lot of retailers buzzing about what comes next.... >>

BizReport | Ecommerce February 05, 2020

Study: Shoppers sense of value isn't just about price

New data out from IBM's Institute fo Business Value and the National Retail Federation indicates shoppers' perception of value isn't just about price. Researchers studied more than 15,000 consumers in nearly 30 countries about how their perceive value from favorite... >>

BizReport | Mobile Marketing January 13, 2020

Study: Mobile, BOPIS pushed 2019 holiday spending

The 2019 holiday season was a success for merchants both online and offline, but those employing mobile buying options and buy online/pick up in-store (BOPIS) may have seen the biggest uptick in purchasing.... >>

BizReport | Ecommerce January 06, 2020

Study: Bad return experience knocks off loyalty

A bad return experience might mean a customer simply doesn't return. That is a key takeaway from new ShipStation data. According to their new report nearly all (95%) consumer they polled said a bad returns experience would 'make them less... >>

BizReport | Ecommerce January 03, 2020

Experts: Merchants to increase experience factor for shoppers

It's no secret that experience is key for many shoppers, both online and offline. And as merchants and brands push into 2020 they're bringing a focus on experience with them. Here's how experience will change both online and offline shopping... >>

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