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BizReport | Mobile Marketing May 02, 2013

10 million Starbucks customers use firm's mobile apps

In January 2011, Starbucks rolled out its mobile payment app to over 9,000 store locations across the U.S. Within the first nine weeks 3 million mobile transactions were made, jumping to 6 million in the nine weeks beginning October, 2011.... >>

BizReport | Ecommerce April 08, 2013

U.S. challenging market for U.K. retailers to crack

The U.S. market is where British retailers want to be, but new research from Barclays Bank reveals it is the hardest to crack, despite the growth of online channels.... >>

BizReport | Mobile Marketing April 04, 2013

Artisan: Retail execs choose to invest in native apps over mobile Web

Mobile experience management firm Artisan reveals that retail marketing executives plan to up investment in making native apps the cornerstone of their mobile marketing efforts.... >>

BizReport | Ecommerce March 22, 2013

Half of top U.K. retailers optimize websites for mobile vs. 100% in U.S.

British retailers are struggling to keep up with U.S. counterparts due to a lack of mobile optimization, according to new research from mobile app firm Skava.... >>

BizReport | Mobile Marketing March 12, 2013

In-store mobile marketing solution enables real-time targeting of shoppers in-store

A new in-store mobile marketing solution, aimed at helping retailers recognize the key role mobile plays within today's omni-channel world, has been launched by UK-based mobile marketing agency Sponge.... >>

BizReport | Social Marketing March 11, 2013

Millennials share sarcasm, not brands, when supermarket shopping

Supermarkets are not the favorite haunt of Millennials and they're not afraid to share their negative feelings towards the environment on social media. New research from 360i reveals Millennials are far more likely to share sarcastic insights when grocery shopping... >>

BizReport | Mobile Marketing March 07, 2013

Wifi access influences where shoppers shop

New research from JiWire reveals that wifi connectivity not only impacts the way that shoppers shop, but also where. ... >>

BizReport | Ecommerce March 04, 2013

Satisfaction gap between mobile and traditional websites narrowing

A recent survey of visitors to 40 of the UK's largest mobile retail websites and apps reveals that the gap in customer satisfaction between mobile and traditional retail websites is narrowing. ... >>

BizReport | Mobile Marketing January 09, 2013

Showrooming the cause of half a billion pound 'leak' from UK High Streets

In the run up to Christmas, half a billion pounds of business walked out of UK retailers' stores to be spent at a competitor's outlet thanks to the practice of showrooming.... >>

BizReport | Social Marketing December 18, 2012

Retail brands on Twitter aren't Tweeting

Would you set up a Freephone number for your customers that was never answered? Then why set up a Twitter account without a strategy and the resources to make it a useful channel? New research from Acquity Group finds brands... >>

BizReport | Ecommerce December 17, 2012

Windsor Circle finds increase in buyers returning to cyber shop

The e-tail totals are in for both Black Friday and Cyber Monday, showing strong increases in online buying across the board. The days ended at more than $1 billion spent online. But new data out from Windsor Circle goes a... >>

BizReport | December 05, 2012

Consumers rate grocery shopping online better than in-store

Customer experience specialists Nunwood have released a report that reveals supermarkets are providing a better experience online than in-store thanks to their recognition of customers' need to save time and effort. ... >>

BizReport | November 09, 2012

Amazon launches third attempt to uncork wine sales

Amazon Wine is now open for business. After a rocky start, the online retailer has this week launched its latest attempt to make a success of wine selling in the US. ... >>

BizReport | November 08, 2012

AR to generate millions in revenues yet consumer awareness remains low

Hundreds of millions of dollars in revenue are to be generated by augmented reality technology in 2013, according to new research released by Juniper Research, despite consumer awareness in such technology being low. ... >>

BizReport | November 02, 2012

Play.com: Younger consumers seek customer service via social

While many UK consumers turn to email or the telephone for customer service, a new study from Rakuten's Play.com reveals younger consumers are more likely to turn to social.... >>

BizReport | October 25, 2012

Seasonal shoppers' layaway interest fueled by economy

A new survey, conducted by Harris Interactive for CouponCabin.com, reveals the economy is fueling consumers' interest in layaways this holiday season.... >>

BizReport | October 25, 2012

Retailers must keep up with next wave of technology or risk sales

Just as retailers are getting to grips with mobile and tablet technology, they're told that if they hesitate to invest in the next wave of technology they risk losing out on sales. ... >>

BizReport | Ecommerce October 01, 2012

2012: A vintage year for Amazon?

Amazon.com has tried to make the move into wine sales a couple of times over the last decade or so. Could their latest attempt be third time lucky?... >>

BizReport | Mobile Marketing September 28, 2012

UK: Impulse purchases increase among mobile, tablet shoppers

A new study from Rackspace Hosting reveals that smartphones and tablets are having a big effect on impulse purchases in the UK, increasing by as much as $1.78 billion a year (£1.1 billion). ... >>

BizReport | Mobile Marketing September 17, 2012

84% of UK fashion retailers do not have a mobile website

Almost 90% of fashion retailers in the UK believe mobile should be an essential part of their business. However, a poll by m-commerce solutions firm MoPowered found that perceived high costs, security concerns and a lack of resources prevents the... >>

BizReport | Mobile Marketing September 02, 2012

Contactless payment symbol recognized by most Brits

The number of people in the UK that recognize the symbol for contactless payments has risen dramatically, according to new research from Barclaycard.... >>

BizReport | Ecommerce August 31, 2012

Rocket Fuel: Dads pushing more BTS buys

When it comes to back to school, retailers might want to spend a little time on Dad. While moms still make the bulk of back to school (BTS) buys, data from Rocket Fuel shows dads are taking on some of... >>

BizReport | Ecommerce June 15, 2012

How to combat showrooming in your store

There is a new trend in retail: shoppers coming into stores, researching products and then leaving to make a purchase online. While this practice isn't a great thing for retailers, there are ways to engage those consumers in-store and combat... >>

BizReport | Research May 21, 2012

Store brands continue to gain on National brands

One lesson learned from the 2008 recession - and that isn't being quickly forgotten by a number of cash-conscious consumers - is that store brands aren't that different from their national counterparts. According to a new report from Ipsos Marketing... >>

BizReport | Ecommerce May 17, 2012

1 in 4 Brits to shop via interactive TV by end 2014

We've got e-commerce, m-commerce and even F-commerce but the new buzzword will soon be TV-commerce as new research suggests that one in four people in the UK will regularly use an interactive TV to shop by the end of 2014.... >>

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