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BizReport | Ecommerce April 06, 2020

Expert: How to outwit scammers feeding on COVID-19 fears

Scammers selling fake products on the Internet, pretending to be authentic designers and brands, has long been a problem. But over the past few weeks, a new crop of these scammers have put their shingles up all over the web,... >>

BizReport | Ecommerce March 02, 2020

Study: For drugstore shoppers, personalization is key

More drugstore shoppers are heading online before they hit brick-and-mortar aisles. That is a key takeaway from new Valassis data which finds that 73% of drugstore shoppers who aren't only buying prescriptions are checking both online and physical circulars for... >>

BizReport | Ecommerce February 18, 2020

Experts: What Amazon's brick-and-mortar expansion means for retailers

Amazon's recent earnings announcement was a big one - breaking records for the online giant whose earnings keep going up. From those record breaking earnings to more brick-and-mortar stores, Amazon has a lot of retailers buzzing about what comes next.... >>

BizReport | Advertising archives November 13, 2019

Study: Senses important for in-store sales

Have the right experience, both online and offline, has been shown to improve overall conversion numbers. But, it may come as a surprise that for in-store shoppers the senses are a big part of the experience. In fact, according to... >>

BizReport | Ecommerce archives November 12, 2018

Election Day didn't stop shoppers

Waiting in line to vote didn't keep consumers out of stores and malls on the US Election Day last week. That, according to new Adobe data which found that retail growth increased 13%, which is in line with growth trends... >>

BizReport | Ecommerce archives September 27, 2018

Expert: What the addition of Amazon storefronts means for merchants

Amazon has launched a "storefront" option for merchants and third-party sellers; the move could give merchants a bigger profile and more options to be utilize Amazon's space. It could also help Amazon better understand not only sellers but consumers. The... >>

BizReport | Ecommerce archives July 27, 2017

Top tips for merchants to cut waste

Cutting wasteful spending is high on many merchants priority list, but knowing where to start continues to be an issue. Do they make cuts in physical stores? What about digital? We asked a digital expert how merchants can make cuts... >>

BizReport | Research archives July 26, 2017

Expert: Amazon/Whole Foods deal doesn't have to kill SMBs

Amazon's acquisition of Whole Foods sent a bit of a shockwave through local businesses, reinvigorating their fears that the online giant would soon swoop into their towns and take their businesses. While some merchants may falter, one expert believes the... >>

BizReport | Ecommerce archives July 24, 2017

Expert: What the Amazon/Whole Foods deal means for merchants

Many merchants and brands who succeed primarily in physical stores are wondering: what does Amazon's move into brick-and-mortar grocery mean for us? One expert believes it means evolution. ... >>

BizReport | Ecommerce archives January 04, 2017

Retailers: How to better position stores for growth

The 2016 holiday shopping season just ended, but there are lessons to be learned from the strong growth in both the e-commerce and m-commerce spaces. Lessons that smart retailers can turn into a stronger Q1 of 2017. ... >>

BizReport | Ecommerce archives December 30, 2016

Retailers: Trends that will impact you next year

One expert believes there are three trends that will impact where retailers need to put their advertising dollars in 2017 - chatbots, in-app spending, and data. Here's why. ... >>

BizReport | Research archives December 23, 2016

Top 3 tips for brick-and-mortar to ensure customer satisfaction

With Amazon's recent Fresh announcement, the increased use of mobile devices in-store, and an ever-shrinking shopper attention span, many brick-and-mortar brands are feeling the pressure. One expert offers 3 tips for brick-and-mortar brands to ensure customer satisfaction. ... >>

BizReport | Ecommerce archives December 05, 2016

Expert IDs how retailers can make more this holiday

Though the holiday season is in full swing, there are still opportunities for retailers to make more in revenue and to ensure customers build loyalty. One expert offers her top 3 tips. ... >>

BizReport | Ecommerce archives February 08, 2016

Top 3 challenges facing retailers and how to solve them

Retailers have more channels than ever with which to engage shoppers. There are store channels, online and mobile sites, social media. Which these have opened the lines of communication, they may have also complicated the retailers-shopper relationship. Here are three... >>

BizReport | Ecommerce archives June 02, 2015

Study: Half of retailers to launch in-store initiatives

Tulip Retail and Deloitte have released the findings from their Retail's Omnichannel Challenge - IT capabilities like ship-from-store, but perhaps most startling is that the departments tasked with building omnichannel strategy range from operations to IT to Marketing.... >>

BizReport | Ecommerce archives April 10, 2015

Top 3 tips for better in-store experiences through data

Over the past year several studies have underlined the importance of online customer experiences; at the same time, many experts have posited that the in-store and online customer experiences need to gel. One expert weighs in on how brands can... >>

BizReport | Ecommerce archives February 04, 2015

nChannel: Retailers need drop ship options

Between November and December 2014 new data shows retail sales dropping 1%, but during the height of the holiday shopping season sales increased 68% (December 2014 vs. December 2013). This kind of peak selling trend shines a bright light on... >>

BizReport | Ecommerce archives February 04, 2015

Report: Personal connection tops engagement list

When it comes to engaging consumers a new report indicates it isn't all about mobile websites or a redesigned ecommerce hub. Researchers with SAP have linked engagement with personal experience - specifically personal connection. ... >>

BizReport | Ecommerce archives September 05, 2014

Survey IDs what shoppers want from retailers

If you think a loaded online website is the key to customer satisfaction, think again. A new report out from Interactions identifies what shoppers really want from their favorite retailers, and the results may surprise many.... >>

BizReport | Ecommerce archives August 20, 2014

How indie retailers fit into the online space

When most Americans think of shopping they think of the local mall and big box stores, but the Internet is bringing a resurgence of independent retailers back into play. Just where to these indie retailers fit in? ... >>

BizReport | Ecommerce archives July 23, 2014

Top 3 challenges facing retailers and how to solve them

While it's true that online retailers have a unique advantage of being open 24x7x365, they're still at the mercy of overall consumer trends and buying behaviors. One expert offers his advice for retailers to cut through the clutter and solve... >>

BizReport | Ecommerce archives July 04, 2014

Study: 45% of shoppers don't trust retailers

There is a growing mistrust of retailers, and the mistrust has a lot to do with data breaches. According to the new Retail Perceptions report from Interactions, nearly half (45%) of consumers say they don't trust retailers to keep their... >>

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