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BizReport | Ecommerce April 15, 2014

Mobile plays significant role in the shopping habits of Boomers and Seniors

Businesses that do not recognize the increasing numbers of older Boomers and Seniors that are involved in mobile shopping are missing out on a growing demographic that wields huge purchasing power, according to a recent survey from the Local Search... >>

BizReport | Ecommerce April 14, 2014

Retailers lose a third of consumers through in-store smartphone use

European shoppers' purchasing behavior is significantly swayed by their use of mobile devices in-store, according to new research released by performance marketing firm Tradedoubler. Similar research reveals that shoppers want retailers to provide them with a 'useful' app to boost... >>

BizReport | Mobile Marketing April 09, 2014

Consumers do not want to be stalked in-store via smartphone

Consumers are less likely to shop in a store that has a smartphone tracking program in place, even if it is a favorite retailer, according to a new survey from OpinionLab.... >>

BizReport | Ecommerce March 28, 2014

One-click process would encourage consumers to use mobile payments

The key to driving adoption of mobile payments is to make the process as quick and as simple as possible, confirms a study by mobile solutions firm Oxygen8.... >>

BizReport | Mobile Marketing March 27, 2014

Retailers foresee the massive role of mobile in their future

Retailers are beginning to see how mobile has forever changed the way people shop. The mobile generation's path-to-purchase begins way before a store visit and, more often than not, on a mobile device, as is highlighted in a new report... >>

BizReport | Ecommerce March 19, 2014

U.S., Europe ecommerce growth driven by frequency of online shopping

Research from RetailMeNot and the Centre for Retail Research reveals that US, UK and German ecommerce markets are maturing and today's growth is fueled mainly by increased frequency of shopping online.... >>

BizReport | Mobile Marketing March 14, 2014

Showrooming more prevalent among Baby Boomers

Showrooming is an activity that half of smartphone owners now engage in. But it's not the younger generation taking the lead, according to new research conducted in the UK by retail technology firm Omnico Group.... >>

BizReport | Mobile Marketing March 14, 2014

Mobile: Retail apps encourage in-store shoppers

Retailers that provide a mobile app are more likely to attract in-store shoppers, according to new research released by app research and strategy organization Apigee Institute. ... >>

BizReport | Mobile Marketing March 13, 2014

Privacy and security barriers to mobile payment use

Mobile penetration in the US and Europe continues to rise, but consumers remain skeptical about using their mobile device as a means of replacing cash and credit cards, according to new research released by management consultants Bain & Co. ... >>

BizReport | Ecommerce March 12, 2014

UK: February floods lead to rise in ecommerce sales

The wet weather in Britain was the reason behind the flood of online sales in the country during February, according to the latest ecommerce sales figures released by the British Retail Consortium.... >>

BizReport | Ecommerce March 10, 2014

Report reveals men's emerging role in household supermarket shopping chore

More men are to be found in the aisles of supermarkets, according to new research from Defy Media, as they increasingly take charge of the household shopping with little guidance from their spouses.... >>

BizReport | Mobile Marketing March 07, 2014

Americans abandon purchases in-store after 8 minutes waiting in line

Forming an orderly queue at the checkout isn't something today's consumers want to do. New research from Omnico Group reveals that eight minutes is as long as Americans will tolerate standing in line, after which they will simply abandon the... >>

BizReport | Ecommerce March 04, 2014

Just 16% of consumers use mobile wallets for in-store payments

A new study highlights the slow adoption of mobile wallets by consumers and retailers alike, while a new device for the iPhone enables users to pay with their phone via any magnetic card reader.... >>

BizReport | Ecommerce March 04, 2014

Social media presence diminishes consumer trust in retailers

More than half of online shoppers in the UK trust retailers less of they have a presence on a social networking platform, according to startling new research findings from market researchers YouGov SixthSense.... >>

BizReport | Ecommerce February 19, 2014

Customer satisfaction with ecommerce lowest in 12 years

It's even-stevens for physical stores and online retailers in terms of customer satisfaction, according to the latest American Customer Satisfaction Index. ... >>

BizReport | Ecommerce February 14, 2014

Shoppers embrace click-and-collect service

Click-and-collect services are proving popular with shoppers and many retailers have seen a significant sales boost as a result of introducing the delivery option.... >>

BizReport | Ecommerce January 30, 2014

Mobile website and app experiences lagging behind desktop

A new survey from customer experience analytics firm ForeSee reveals that retailers' mobile sites and mobile apps are lagging behind websites in terms of customer satisfaction at a time when consumers demand a seamless and consistence experience across channels. ... >>

BizReport | Social Marketing January 28, 2014

Pinterest predicted to overtake Facebook in revenue per visit in 2014

Facebook continues to drive more traffic to retailers than other social media but, as Facebook's performance has leveled off, its competitors' share of retailer referrals is growing, according to new data released by Adobe.... >>

BizReport | Ecommerce January 21, 2014

U.K. leads world in online retail export

A new report from OC&C Strategy Consultants and Google reveals the success of UK retailers with the country being the world's leading ecommerce exporter.... >>

BizReport | Ecommerce January 16, 2014

FourSquare has insignificant impact on consumer spending

Social media engagement with a brand affects consumer spending levels, according to new research from consulting, technology and outsourcing specialists Infosys, but that's not the case with FourSquare. ... >>

BizReport | Ecommerce January 16, 2014

More retailers use 'Pin It' than Facebook 'Like' button

New research from social analytics firm 8thBridge reveals that retailers prefer to 'Pin' products than apply Facebook's 'Like' button. ... >>

BizReport | Ecommerce January 14, 2014

IBM: Showrooming no longer a top threat

Showrooming is no longer the number one threat to brick-and-mortar retailers, according to new research released by IBM.... >>

BizReport | Ecommerce January 10, 2014

ForeSee report dubs Amazon "everyone's competitor"

New research published this week by ForeSee reveals that shoppers at Amazon and L.L. Bean were the most satisfied over the festive period whether they shopped online or via mobile. ... >>

BizReport | Ecommerce January 07, 2014

Zynga tests payment option expansion with BitPay

Social gaming giant Zynga has announced it is testing a new payment option - the virtual currency Bitcoin. ... >>

BizReport | December 19, 2013

UK online spending up but customer satisfaction drops

British consumers spent over £10 billion (US$16.3 billion) online during November, 20% up on the same period last year, according to the latest data released by IMRG Capgemini. Meanwhile, ForeSee's annual research finds UK customer satisfaction with online shopping has... >>

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