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BizReport | Ecommerce July 29, 2016

Gen Z's in-store expectations - the next challenge for retailers

The next five years will see a widening gap between shoppers expectations and the reality of what a store can deliver thanks to the coming of age of Generation Z, according to a new report from Vodat International. ... >>

BizReport | Ecommerce July 14, 2016

UK's favorite retailers revealed by the DMA

In a new survey from the DMA in the UK, just three out of consumers' top 20 favorite retailers are online-only, with one giant of the ecommerce scene topping the list. ... >>

BizReport | Trends & Ideas July 13, 2016

What does Pokémon Go really mean for retailers?

Can retailers cash in on the latest mobile game fad, Pokémon Go? Nikki Baird, managing partner of Retail Systems Research believes so and it just takes a little imagination and some inside knowledge. ... >>

BizReport | Mobile Marketing July 08, 2016

Payment tech drives tips

Square analyzed data from its new card reader and found that those customers who use NFC payments were more likely to leave a bigger tip than those who used a physical credit card.... >>

BizReport | Ecommerce June 28, 2016

Poor advertising among travel brands hinders data collection

Personalization is key to providing great customer engagement and experience, but new research from data specialists Boxever reveals the travel industry is falling short. ... >>

BizReport | Ecommerce June 27, 2016

Report finds 'last mile' issues continue to dismay consumers

According to the recently released findings of the JDA/Centiro Customer Pulse 2016 Report 'last mile' issues continue to be a significant pain point for consumers.... >>

BizReport | Ecommerce June 07, 2016

UK: Retail spending moves further online

For the fifth month in a row more than a fifth of all UK retail sales took place online, according to new figures released by the British Retail Consortium. ... >>

BizReport | Ecommerce June 03, 2016

Study shows slowdown in response time of global retail homepages

Over the past year, the global average homepage response time has risen as retailers stuff them with more images and third-party plug-ins. ... >>

BizReport | Ecommerce May 17, 2016

Cart abandonment rates falling, but still remain high

A new report has shown a decline in cart abandonment rates across several markets thanks to greater customer insights and web personalization. However, the rates remain high and a challenge to online retailers. ... >>

BizReport | Mobile Marketing May 11, 2016

83% open retailer emails during morning commute

Bleary eyed and hugging coffee they might be, but the best time for retailers to reach consumers by email is during their morning commute, according to a new study from retail marketing agency Leapfrogg. ... >>

BizReport | Ecommerce May 04, 2016

74% of UK retailers fail to follow up instances of cart abandonment

Abandoned online shopping carts are one of the biggest challenges facing retailers, yet new research reveals few are proactively following up in an attempt to save the sale. ... >>

BizReport | Ecommerce May 02, 2016

Product page conversion rates average 8%

Shoppers increasingly enter online stores through anything but the front door. For many, a product page is the first encounter with a retailer. New research delves into the conversion rates of product pages.... >>

BizReport | Ecommerce April 13, 2016

44% of top international retailers fail to offer iPhone app

Consumers are increasingly using mobile and apps to browse retailers and make purchases, yet according to research from Episerver, nearly half of top international retailers still do not offer an iPhone app. ... >>

BizReport | Mobile Marketing April 11, 2016

Retailers failing to maximise power of apps to drive consumers in-store

Mobile and online commerce is not the death knell for in-store shopping as some might predict, according to mobile app developers Apadmi. Instead, mobile - and apps in particular - can play a significant role in bringing consumers back into... >>

BizReport | Blogs & Content April 05, 2016

Parents turning to trend-setting bloggers, vloggers for children's fashion

Recent reports reveal that celebrity endorsements are not the powerful persuaders of purchase decisions once imagined. Instead, online influencers such as bloggers, vloggers, and even Instagrammers are the ones turning heads and, as Rakuten Marketing has found, that is even... >>

BizReport | Ecommerce April 03, 2016

UK's slowest retail websites crammed with third-party content

New research from website performance firm NCC Group suggests that third-party content is having a detrimental effect on the loading speed of some of the UK's biggest retail websites.... >>

BizReport | Ecommerce March 31, 2016

UK consumers see future of retail as buying with Bitcoin and drone deliveries

What does the future of shopping look like to people in the UK? According to a survey by Infomentum, by 2020 people expect to be using Bitcoin and augmented reality and 3D printing.... >>

BizReport | Blogs & Content March 30, 2016

'A'-lister endorsements get an 'F' among Millennials

Consumers are more likely to purchase a product in-store when endorsed by a non-celebrity blogger than an A-list celebrity, according to a new nation-wide survey of consumers by Collective Bias.... >>

BizReport | Ecommerce March 17, 2016

IMRG eRetail Sales Index shows highest growth since June 2015

The latest IMRG-Capgemini eRetail Sales Index shows the highest UK online shopping growth in nearly a year, well ahead of their growth forecast. ... >>

BizReport | Ecommerce March 01, 2016

Despite growth of ecommerce retailers plan physical store expansions

Despite the rise of online and mobile shopping, more than 8 in 10 of 150 international retail brands plan to open more stores in 2016, according to property firm CBRE's latest research.... >>

BizReport | Law & Regulation February 22, 2016

EU retailers - are you up to date with the online dispute resolution platform requirements?

Online retailers in the European Union need to make sure they are up to date with the now-operational online dispute resolution platform. ... >>

BizReport | Ecommerce February 22, 2016

Shoppers demand retailers provide seamless omnichannel experience

A seamless omnichannel experience is no longer a simple differentiator for retailers, it's a must-have among the new breed of demanding consumers. ... >>

BizReport | Mobile Marketing February 10, 2016

Retail: In-app purchases increasing as a percentage of digital sales

A recent report from Urban Airship reveals that retail is leading the way in mobile commerce with half saying half their sales now come from mobile devices. ... >>

BizReport | Loyalty Marketing February 09, 2016

Research reveals number of mobile loyalty schemes to double by 2020

As more consumers shop via apps loyalty cards will increasingly become mobile-only or integrated into mobile apps, according to a new study from Juniper Research. ... >>

BizReport | Ecommerce February 05, 2016

Expert: Retail's trends to watch

Ask a retail veteran and they might tell you the best thing about retail is that it always changes. Season to season, trend to trend, nothing stays the same for long. One expert believes there are trends from the 2015... >>

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