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BizReport | Ecommerce March 12, 2014

UK: February floods lead to rise in ecommerce sales

The wet weather in Britain was the reason behind the flood of online sales in the country during February, according to the latest ecommerce sales figures released by the British Retail Consortium.... >>

BizReport | Ecommerce March 10, 2014

Report reveals men's emerging role in household supermarket shopping chore

More men are to be found in the aisles of supermarkets, according to new research from Defy Media, as they increasingly take charge of the household shopping with little guidance from their spouses.... >>

BizReport | Mobile Marketing March 07, 2014

Americans abandon purchases in-store after 8 minutes waiting in line

Forming an orderly queue at the checkout isn't something today's consumers want to do. New research from Omnico Group reveals that eight minutes is as long as Americans will tolerate standing in line, after which they will simply abandon the... >>

BizReport | Ecommerce March 04, 2014

Just 16% of consumers use mobile wallets for in-store payments

A new study highlights the slow adoption of mobile wallets by consumers and retailers alike, while a new device for the iPhone enables users to pay with their phone via any magnetic card reader.... >>

BizReport | Ecommerce March 04, 2014

Social media presence diminishes consumer trust in retailers

More than half of online shoppers in the UK trust retailers less of they have a presence on a social networking platform, according to startling new research findings from market researchers YouGov SixthSense.... >>

BizReport | Ecommerce February 19, 2014

Customer satisfaction with ecommerce lowest in 12 years

It's even-stevens for physical stores and online retailers in terms of customer satisfaction, according to the latest American Customer Satisfaction Index. ... >>

BizReport | Ecommerce February 14, 2014

Shoppers embrace click-and-collect service

Click-and-collect services are proving popular with shoppers and many retailers have seen a significant sales boost as a result of introducing the delivery option.... >>

BizReport | Ecommerce January 30, 2014

Mobile website and app experiences lagging behind desktop

A new survey from customer experience analytics firm ForeSee reveals that retailers' mobile sites and mobile apps are lagging behind websites in terms of customer satisfaction at a time when consumers demand a seamless and consistence experience across channels. ... >>

BizReport | Social Marketing January 28, 2014

Pinterest predicted to overtake Facebook in revenue per visit in 2014

Facebook continues to drive more traffic to retailers than other social media but, as Facebook's performance has leveled off, its competitors' share of retailer referrals is growing, according to new data released by Adobe.... >>

BizReport | Ecommerce January 21, 2014

U.K. leads world in online retail export

A new report from OC&C Strategy Consultants and Google reveals the success of UK retailers with the country being the world's leading ecommerce exporter.... >>

BizReport | Ecommerce January 16, 2014

FourSquare has insignificant impact on consumer spending

Social media engagement with a brand affects consumer spending levels, according to new research from consulting, technology and outsourcing specialists Infosys, but that's not the case with FourSquare. ... >>

BizReport | Ecommerce January 16, 2014

More retailers use 'Pin It' than Facebook 'Like' button

New research from social analytics firm 8thBridge reveals that retailers prefer to 'Pin' products than apply Facebook's 'Like' button. ... >>

BizReport | Ecommerce January 14, 2014

IBM: Showrooming no longer a top threat

Showrooming is no longer the number one threat to brick-and-mortar retailers, according to new research released by IBM.... >>

BizReport | Ecommerce January 10, 2014

ForeSee report dubs Amazon "everyone's competitor"

New research published this week by ForeSee reveals that shoppers at Amazon and L.L. Bean were the most satisfied over the festive period whether they shopped online or via mobile. ... >>

BizReport | Ecommerce January 07, 2014

Zynga tests payment option expansion with BitPay

Social gaming giant Zynga has announced it is testing a new payment option - the virtual currency Bitcoin. ... >>

BizReport | December 19, 2013

UK online spending up but customer satisfaction drops

British consumers spent over £10 billion (US$16.3 billion) online during November, 20% up on the same period last year, according to the latest data released by IMRG Capgemini. Meanwhile, ForeSee's annual research finds UK customer satisfaction with online shopping has... >>

BizReport | Ecommerce December 09, 2013

UK retail websites struggled to cope with Cyber Monday traffic peaks

Some of the UK's top retailers struggled to maintain website performance during peak web traffic times on the country's biggest online shopping day of the year, according live website performance data from Borland.... >>

BizReport | Ecommerce December 02, 2013

Page load speed cost British online retailers $14 billion in 2013

Online retailers in the UK stand to lose out on billions in revenue due to websites with slow loading pages, according to new research from Summit. ... >>

BizReport | Ecommerce November 28, 2013

26% of major retailers' websites fail to meet uptime standard

Over a quarter of major retailers' websites have been deemed vulnerable to outages during the important holiday season, according to an e-commerce whitepaper published by Panopta. ... >>

BizReport | Ecommerce November 25, 2013

Improved Google Shopping features help shoppers search out perfect gift

As the eye of the festive season storm looms, Google continues to add more jingle-bells and whistles to its Google Shopping experience with the announcement of a new set of features designed to make it easier to search, browse and... >>

BizReport | Mobile Marketing November 24, 2013

Research highlights risk of Google downgrade from faulty mobile search redirects

Retailers must ensure faulty mobile links are corrected by Black Friday to ensure maximization of mobile returns and to minimize the risk of having pages downgraded in Google. ... >>

BizReport | Ecommerce November 19, 2013

More shoppers plan to stay at home on Black Friday

A new forecast from Nielsen reveals the continuing trend of consumers shunning the stores on Black Friday in favor of logging-on on Cyber Monday. ... >>

BizReport | Ecommerce October 22, 2013

High income households browsing dollar store aisles

New research from Mintel reveals that it's not just low-income households that frequent dollar stores. Their survey of Americans across the income spectrum shows that even those in the highest income brackets can be found browsing dollar store aisles.... >>

BizReport | Mobile Marketing October 21, 2013

U.K. leads Europe in m-commerce

New research reveals the country ruling European mobile commerce is the UK, where over half of consumers use their mobile device while shopping. ... >>

BizReport | Ecommerce October 18, 2013

Retailers must enhance in-store experience and embrace free Wi-Fi

Wi-Fi can be used to enhance the in-store experience for mobile users and, according to new research released by digital marketing agency Acquity Group, consumers feel more confident making big purchases when in-store Wi-Fi is available.... >>

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