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BizReport | Ecommerce November 20, 2014

Third of UK online retailers are not ready for the Christmas rush

Stores are being decked out with tinsel, ads are increasingly snowy, and consumers' thoughts have long been in gift-buying mode. However, according to recent research by ecommerce agency Ampersand, many retailers are not yet ready for the festive rush.... >>

BizReport | Ecommerce November 18, 2014

Minimize shopper tension and abandoned purchases with mobile payments technology

Queuing - the Brits are famous for it but, at busy times of the year such as Christmas, shoppers in the UK singled out waiting in line as a major flashpoint and long queuing times as a key reason for... >>

BizReport | Mobile Marketing November 12, 2014

Businesses without a mobile app or website risk alienating Millennials

Millennials are the most tech-savvy generation and live with and through their mobile devices. Yet, many businesses still fail to optimize their websites for mobile and are potentially alienating a significant customer base.... >>

BizReport | Trends & Ideas November 12, 2014

Most Americans believe all-day store opening on Thanksgiving detracts from traditional celebration

How do you feel about stores being open on Thanksgiving Day? According to new research from LoyaltyOne, half of Americans thinks it is a bad idea, although that attitude is very age-dependent.... >>

BizReport | Ecommerce October 30, 2014

Study reveals global consumer attitudes to cross-border ecommerce

A clear and accurate online buying process, confidence and transparency in delivery and competitive pricing will all help bring down barriers to cross-border buying, according to new research released by Pitney Bowes.... >>

BizReport | Mobile Marketing October 30, 2014

Apple Pay, HCE to drive NFC-based contactless payments

Host Card Emulation and Apple Pay will be the key drivers of NFC mobile payments this decade, according to a new forecast released by Juniper Research that pegs the number of NFC users come 2019 to be around 516 million.... >>

BizReport | Ecommerce October 28, 2014

Consumers comfortable leaving online shopping for Christmas gifts until last minute

Consumers feel more confident leaving the ordering of Christmas gifts online as late as possible but will blame retailers if items are not delivered in time, according to new research. ... >>

BizReport | Ecommerce October 09, 2014

British retailers pool data to fight fraud

A new fraud and loss prevention coalition has been formed in the UK managed by anti-fraud specialist Transactis. The data sharing platform aims to improve retailers' ability to identify potential fraudsters across multiple customer touch points. ... >>

BizReport | Ecommerce October 03, 2014

Young adults fueling appetite for Halloween in U.K.

Halloween is big business in the U.S., and now young adults are fueling the appetite for the spooky event in the U.K., according to new research from retailer and shopper marketing agency Savvy Marketing.... >>

BizReport | Mobile Marketing September 23, 2014

Excessive use of in-store beacon technology decreases app use

The overuse of beacons in-store can lead to a significant drop in app use, according to a new report from mobile platform firm inMarket.... >>

BizReport | Loyalty Marketing September 22, 2014

Consumers more likely to be loyal to brands with a physical presence

Consumers are loyal to just three brands, according to Emarsys, whose recent study shows that online-only brands find it harder to attract loyal consumers than those with a physical store. ... >>

BizReport | Ecommerce September 19, 2014

FTC's new 'merchandise rule' to come into effect before Christmas

New Federal Trade Commission rule requires retailers to ship within 30 days of a purchase, gain the customer's consent to delay delivery or provide a full refund.... >>

BizReport | Ecommerce September 19, 2014

Physical stores still popular with young fashion shoppers

Despite rising app and online use, the high street and shopping centers continue to be where youngsters choose to buy their clothes, according to new research from Voxburner.... >>

BizReport | Ecommerce September 02, 2014

Driving website traffic revealed as retailers' biggest challenge

A study of prominent retailers in the U.K. by imaging specialists SpinMe reveals that the biggest challenge they face is driving traffic to websites, while social media tops the list of things retailers would like to explore further if time... >>

BizReport | Ecommerce August 27, 2014

Parents give retailers advice on making back-to-school shopping more bearable

It is the last full week before the majority of schools in Britain start back, and new research from Savvy Marketing reveals just how many parents have left it until this late stage to do their back-to-school shopping and what... >>

BizReport | Mobile Marketing August 26, 2014

U.K. consumers use mobile to research, shop more than any other nation

Marin Software has identified the U.K. as being the nation that uses mobile to research purchases and shop more than any other. ... >>

BizReport | Loyalty Marketing August 25, 2014

Poor retail customer service decreasing loyalty

Customers are increasingly frustrated with customer service channels that are not integrated meaning they need to repeat themselves several times before their query is addressed.... >>

BizReport | Ecommerce August 21, 2014

Retale: 73% of parents to use mobile for back-to-school shopping

Location-based shopping platform Retale has released findings of a back-to-school shopping behavior survey that found mobile plays a significant retail role both in and outside of physical stores.... >>

BizReport | Mobile Marketing August 14, 2014

Hi-tech, beacon-driven dummies enter British stores

Hi-tech dummies are gracing the floors and windows of some of the UK's high-end stores. Using beacon technology these mannequins can transmit information about what they're wearing to shoppers' smartphones.... >>

BizReport | Ecommerce August 12, 2014

TouchStore brings personalized live chat to in-store mobile shoppers

A new solution from TouchCommerce bridges consumers' mobile and physical store experiences together by offering personalized shopping assistance via smartphones.... >>

BizReport | Mobile Marketing August 08, 2014

Mobile investment paying off for multichannel retailers

Multichannel retailers are enjoying stronger growth in mobile sales than their pureplay counterparts, according to new research by internet retail trade body IMRG and consultancy Capgemini.... >>

BizReport | Social Marketing August 01, 2014

Six ways to increase the performance of your Pinterest Pins

Taller images, calls to action and keeping brand images face-free are just some of the secrets to success on Pinterest, according to new information shared by Ripen eCommerce. ... >>

BizReport | Ecommerce July 29, 2014

Retailers failing to maximize use of social shopping websites

Consumers today are increasingly discovering products via social commerce websites yet, according to new research from Kenshoo and DataPop, very few retailers are posting their products on such websites.... >>

BizReport | Ecommerce July 29, 2014

Home pages of retail websites failing to load fast enough

Today's top retail websites are taking long to load than in previous years, according to new performance analysis conducted by Radware.... >>

BizReport | Ecommerce July 29, 2014

U.K. ecommerce websites improve delivery options to tap overseas customers

Online retailers in the U.K. are capitalizing on the opportunity to tap international markets and are improving website functionality and customer propositions to attract and service overseas customers.... >>

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