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BizReport | Ecommerce October 12, 2015

92% of top UK retailers use social media

Imaging technology firm SpinMe's recent research found that the vast majority of the UK's top 50 retailers now actively engage on social media platforms to boost sales. ... >>

BizReport | Ecommerce October 06, 2015

Retailers can convert 'window shoppers' with real-time analytics

Global big data integration software provider Talend surveyed UK shoppers and confirms that, for many, loading up an online shopping cart only to abandon it is part of the browsing process. ... >>

BizReport | Trends & Ideas October 02, 2015

Are you EMV-ready? If not, it could prove costly.

A new study by Software Advice has found that an alarmingly high number of SMBs have not yet adopted, or are ready to adopt, EMV-ready systems, which could lead to many facing high costs for being held liable for fraudulent... >>

BizReport | Ecommerce September 17, 2015

Retailers use of customer data found wanting

A new report from Yes Lifecycle Marketing suggests that, despite access to more online and offline customer than ever before, retailers are not fully utilizing that data to engage their most valuable customers. ... >>

BizReport | Ecommerce September 14, 2015

60% of retailers plan to start holiday promos this month

A survey among retailers in the U.S. and U.K. reveals that nearly 60% will start their holiday promotions this month and more than a quarter plan to offer more holiday promotions this year than last.... >>

BizReport | Ecommerce September 11, 2015

Physical stores central to omnishoppers' experience

Technology has made shoppers smarter but, according to new research by MasterCard, physical stores are 'the center of gravity in an omnishopper's universe'. ... >>

BizReport | Ecommerce September 09, 2015

Are your complaints and refund policies ready for the new legislation?

Key changes to consumer rights come into force in the UK soon and both online and offline businesses need to revisit their complaints and returns policies. ... >>

BizReport | Ecommerce September 09, 2015

Does your website's Time to Interact match consumer expectations?

Christmas always seems to come around quickly. For online retailers, it comes around even faster, particularly when it comes to prepping retail websites for the online boom that is holiday shopping.... >>

BizReport | Ecommerce September 09, 2015

Watch out retailers - Gen Z'ers are coming and they are hot on delivery performance

Brace yourself for Generation Z, retailers. They're digitally savvy and demanding, particularly when it comes to delivery performance, according to new research from Red Dot Research, commissioned by delivery platform Shutl. ... >>

BizReport | Ecommerce September 07, 2015

Despite technology, in-store staff still valued

Beacon technology, mobile, and Internet may all be ways in which in-store shoppers can be influenced and driven to purchase, but retailers should not underestimate the personal touch, according to a new study from field marketing specialists Gekko. ... >>

BizReport | Trends & Ideas September 07, 2015

70% of U.K. retail businesses have 'lost' important data

Unless retailers take more steps to protect their customers' data and understand where threats lie, the number of data breaches will only continue to rise. A new survey in the UK shows that 70% of retailers have previously 'lost' important... >>

BizReport | Trends & Ideas September 03, 2015

Retail Internet of Things spend forecast to reach $2.5 billion by 2020

In just five years retailers will be shelling out billions on technology related to the Internet of Things, according to new figures released by Juniper Research - that's four time the amount forecast to be spent this year. ... >>

BizReport | Ecommerce August 31, 2015

Survey suggests increasing interest in e-gifts

With the holiday season fast approaching, retailers can strengthen their gift card offerings by incorporating e-gift elements, according to new research from shopper marketing firm Blackhawk Network.... >>

BizReport | Email Marketing August 28, 2015

Top retail brands' email marketing campaigns found wanting

When Practicology signed up to email from the U.K.'s 100 best-known retailers they found that many weren't up to scratch. ... >>

BizReport | Ecommerce August 28, 2015

Retailers must consider tech expectations of in-store consumers

Retailers must begin to take into account the technological demands of consumers in-store. The right infrastructure is needed to meet the growing connected shopping experience that consumers are increasingly expecting, finds new survey. ... >>

BizReport | Advertising August 19, 2015

Adroit: Advertisers should avoid pigeonholing Millennials

Despite differences in age, new research from performance marketing tech firm Adroit shows that, whatever generation a person is pigeonholed into, their response to advertising is remarkably similar.... >>

BizReport | Trends & Ideas August 17, 2015

Pop-up stores worth £2.3billion a year to UK economy

The U.K.'s pop-up retail phenomenon is worth more than £2billion a year to the economy, according to a new report from digital communications company EE and the Center for Economics and Business Research. ... >>

BizReport | Research August 12, 2015

Reports: How the BTS season is shaping up

According to the National Retail Federation families will spend at least $68 billion on back to school items for their K-12 and college aged children - with nearly $100 being spent on supplies like backpacks, pencils and notebooks. ... >>

BizReport | Mobile Marketing July 09, 2015

Half of U.K. shoppers see little benefit of using mobile in-store

Shoppers are demanding more from their shopping experience and, says Shoppercentric, it is up to retailers to put the systems in place that meet consumer demands. ... >>

BizReport | Ecommerce July 07, 2015

Eight in ten disappointed shoppers give retailers no chance to fix problem

Have you ever been to a store or restaurant and had a bad experience but never shared your views with the owner or staff? You're not alone, according to new research from LoyaltyOne and Verde Group. ... >>

BizReport | Ecommerce June 26, 2015

Demandware: Mobile orders up 59% in Q1 2015

Demandware's Q1 2015 Shopping Index highlights the increasing role of mobile in driving orders and that the duration of digital shopping visits is falling. ... >>

BizReport | Ecommerce June 25, 2015

Study highlights powerful role of apps and cross device in purchase cycle

The latest Criteo State of Mobile Business study reveals that mobile-optimized website convert almost three times more than non-optimized as mobile is set to become the dominant ecommerce platform in the U.S., U.K., and most of Asia before the end... >>

BizReport | Ecommerce June 19, 2015

Brands: What you need to know about EMV

With the EMV deadline fast approaching for retailers, many are still not up to date, and according to reports many have no intentions of implementing the measures because of the costs. One expert offers his advice on how EMV will... >>

BizReport | Ecommerce June 10, 2015

Retailers must acknowledge consumers' interest in click-and-collect

Retailers that have yet to offer consumers the convenience of ordering online and picking up those purchases in-store are missing out on business, according to recent research from King Retail Solutions. ... >>

BizReport | Ecommerce June 10, 2015

Convenience trumps cost as main driver of online grocery shopping

As consumers seek to effectively manage their increasingly busy lives, convenience is oustripping cost, as retail and shopper marketing agency Savvy found in a recent study into what drives online grocery shopping.... >>

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