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BizReport | Ecommerce December 02, 2013

Page load speed cost British online retailers $14 billion in 2013

Online retailers in the UK stand to lose out on billions in revenue due to websites with slow loading pages, according to new research from Summit. ... >>

BizReport | Ecommerce November 28, 2013

26% of major retailers' websites fail to meet uptime standard

Over a quarter of major retailers' websites have been deemed vulnerable to outages during the important holiday season, according to an e-commerce whitepaper published by Panopta. ... >>

BizReport | Ecommerce November 25, 2013

Improved Google Shopping features help shoppers search out perfect gift

As the eye of the festive season storm looms, Google continues to add more jingle-bells and whistles to its Google Shopping experience with the announcement of a new set of features designed to make it easier to search, browse and... >>

BizReport | Mobile Marketing November 24, 2013

Research highlights risk of Google downgrade from faulty mobile search redirects

Retailers must ensure faulty mobile links are corrected by Black Friday to ensure maximization of mobile returns and to minimize the risk of having pages downgraded in Google. ... >>

BizReport | Ecommerce November 19, 2013

More shoppers plan to stay at home on Black Friday

A new forecast from Nielsen reveals the continuing trend of consumers shunning the stores on Black Friday in favor of logging-on on Cyber Monday. ... >>

BizReport | Ecommerce October 22, 2013

High income households browsing dollar store aisles

New research from Mintel reveals that it's not just low-income households that frequent dollar stores. Their survey of Americans across the income spectrum shows that even those in the highest income brackets can be found browsing dollar store aisles.... >>

BizReport | Mobile Marketing October 21, 2013

U.K. leads Europe in m-commerce

New research reveals the country ruling European mobile commerce is the UK, where over half of consumers use their mobile device while shopping. ... >>

BizReport | Ecommerce October 18, 2013

Retailers must enhance in-store experience and embrace free Wi-Fi

Wi-Fi can be used to enhance the in-store experience for mobile users and, according to new research released by digital marketing agency Acquity Group, consumers feel more confident making big purchases when in-store Wi-Fi is available.... >>

BizReport | Mobile Marketing October 16, 2013

Dramatic drop in number of smartphone owners making regular store trips

Much as the hype surrounding mobile shopping and showrooming might suggest, consumers haven't completely abandoned shopping in-store. However, research carried out among UK consumers shows that in-store shopping levels, and the frequency with which smartphone-wielding shoppers visit stores, has dropped... >>

BizReport | Loyalty Marketing October 14, 2013

Consumers want to see impact of their cause-related purchases

Cause marketing draws in many consumers but, according to new research from Cone Communications, it's not good enough to just promote a cause, consumers want proof their purchases are making a real impact.... >>

BizReport | Mobile Marketing October 11, 2013

Vibes: Showrooming increases 156% in two years

Vibes has just published its second annual Mobile Consumer Report providing retailers with insights into showrooming and how personalization can help combat the behavior. ... >>

BizReport | Ecommerce October 08, 2013

UK website encourages shoppers to buy products 'Made Closer'

A new award-winning website has been launched in the UK promoting ethical and patriotic shopping by encouraging consumers to purchase products that are 'Made Closer'. ... >>

BizReport | Ecommerce October 08, 2013

80% of retailers fail to send triggered emails after cart abandonment

Online retailers on both sides of the Atlantic are missing out on billions in revenue by failing to send email messages triggered by cart abandonment, according to new research from dotMailer. ... >>

BizReport | Ecommerce October 04, 2013

Mobile: Just one out of 50 UK retailers has a responsive website

Despite consumers' growing demand for mobile websites that work just as well as 'traditional' versions, UK retailers are failing to provide websites that respond to the device being used to view them. Incredibly, out of 50 websites studied, just one... >>

BizReport | Ecommerce October 03, 2013

Parago: More consumers deal-seeking and price-checking

A new report from incentives and engagement specialists Parago reveals new deal-seeking behaviors among consumers in the U.S. who are feeling the pinch. ... >>

BizReport | Ecommerce September 30, 2013

Mobile: Brits more likely to showroom than Americans

A survey by Microsoft involving 6,000 consumers across five countries reveals that Brits are more focused in their use of mobile in retail stores, and are more likely to indulge in showrooming than Americans.... >>

BizReport | Ecommerce September 23, 2013

25% of consumers say online shopping beats in-store at Christmas

A quarter of online shoppers believe that online shopping is a much better experience than in-store at Christmas, according to the latest eCustomerService Index from eDigitalResearch and IMRG. ... >>

BizReport | Ecommerce September 20, 2013

Most mobile shoppers do it from the safety of the sofa

Untethered from their PCs, consumers using smartphones and tablets to shop online now enjoy the experience almost as much as shopping in a physical store, according to new research released by retail information specialists Verdict.... >>

BizReport | Ecommerce September 20, 2013

Venda: Poor stock management costing UK retailers billions

It's a tough climate on the High Street for UK retailers, yet many are failing to help themselves due to poor stock management which means consumers are leaving their stores empty-handed, some never to return.... >>

BizReport | Mobile Marketing September 18, 2013

MPOS technology ringing up the changes at the checkout

Getting staff out from behind the checkout counter and onto the sales floor with Mobile Point-of-Sale (MPOS) technology is good for business and what consumers expect, according to new research from retail hardware and software innovator I Love Velvet. ... >>

BizReport | Mobile Marketing August 30, 2013

Retail: Mobile shoppers are in-store before they step through the door

Retailers are well aware of today's mobile in-store shopping behavior. Much has been written of showrooming. However, new research reveals that the mobile shopping experience begins way before the consumer has walked through the store door. ... >>

BizReport | Ecommerce August 28, 2013

Online retailers' Christmas spending cheer not shared by consumers

Retailers can not rely on increased online consumer spending this coming festive season, according to new research from Peerius, but instead must focus on taking a larger share of spend, as cautious consumers expect to spend about the same as... >>

BizReport | Mobile Marketing August 27, 2013

Health firm on-pack QR code campaign yields surprising results

When supplement manufacturer Doctor's Best began putting QR codes on the front of product labels to appeal to consumers, little did they know their target audience would show the least interest. ... >>

BizReport | Loyalty Marketing August 08, 2013

British shoppers' patience runs out after six minutes of queuing

Physical stores are going to have to find a way of keeping checkout lines moving as consumers, used to instant gratification at the click of a mouse or the tap of a screen, become less tolerant of queuing up to... >>

BizReport | Internet August 07, 2013

Web experiences heading in the wrong direction

The latest rankings from the Temkin Group reveal the overall poor state of web experiences as few companies provide the experience consumers are looking for.... >>

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