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BizReport | Mobile Marketing December 19, 2014

Mobile and online key resource for last-minute Christmas shoppers

Not everyone is organized at Christmas. Many leave their gift shopping until the last minute and, according to recent research from Retale, more than half of last-minute shoppers use a mobile device to help them find the perfect present.... >>

BizReport | Ecommerce December 09, 2014

Intent among Millennials to shop using loyalty reward points soars this festive season

More shoppers intend to cash in reward points earned through loyalty programs this festive season than they did last year, according to new research from Colloquy. ... >>

BizReport | Mobile Marketing December 04, 2014

50% of UK Christmas shoppers will be showrooming

Showrooming is now commonplace but, as consumers seek out the best prices and deals for their festive shopping, retailers will, more than ever, need to keep in mind the power shoppers have in the palm of their hand.... >>

BizReport | Ecommerce December 04, 2014

UK: Higher online conversion rates predicted for Q4 2014 versus 2013

New and improved online retail services such as click and collect and same-day deliveries will see online Christmas conversion rates increase by over a third compared to the rest of the year, according to predictions made by price comparison technology... >>

BizReport | Ecommerce December 03, 2014

Online checkouts can be as frustrating as a trip to the mall

Shopping online during peak times such as Black Friday and Cyber Monday is supposed to be less stressful yet, according to new research released by analytics startup Formisimo, three-quarters of shoppers who began a purchase online abandoned it due to... >>

BizReport | Ecommerce November 24, 2014

Omni-channel shopping putting pressure on stores to raise shopper engagement

Omni-channel shopping is putting pressure on stores to provide a more engaging shopping experience, according to a new report just released by dynamic digital display solutions firm Displaydata. ... >>

BizReport | Ecommerce November 24, 2014

Big spending forecast for UK Black Friday

Black Friday, a traditional discount day among retailers in America, will see even more British stores and online retailers join in this year to benefit from the incredible spending levels.... >>

BizReport | Ecommerce November 24, 2014

Do you know why online shoppers abandon carts?

Wingify, the developers of A/B website testing platform Visual Website Optimizer, have released results of a new study that delves into the state of today's ecommerce buyer with some interesting results.... >>

BizReport | Ecommerce November 20, 2014

Third of UK online retailers are not ready for the Christmas rush

Stores are being decked out with tinsel, ads are increasingly snowy, and consumers' thoughts have long been in gift-buying mode. However, according to recent research by ecommerce agency Ampersand, many retailers are not yet ready for the festive rush.... >>

BizReport | Ecommerce November 18, 2014

Minimize shopper tension and abandoned purchases with mobile payments technology

Queuing - the Brits are famous for it but, at busy times of the year such as Christmas, shoppers in the UK singled out waiting in line as a major flashpoint and long queuing times as a key reason for... >>

BizReport | Mobile Marketing November 12, 2014

Businesses without a mobile app or website risk alienating Millennials

Millennials are the most tech-savvy generation and live with and through their mobile devices. Yet, many businesses still fail to optimize their websites for mobile and are potentially alienating a significant customer base.... >>

BizReport | Trends & Ideas November 12, 2014

Most Americans believe all-day store opening on Thanksgiving detracts from traditional celebration

How do you feel about stores being open on Thanksgiving Day? According to new research from LoyaltyOne, half of Americans thinks it is a bad idea, although that attitude is very age-dependent.... >>

BizReport | Ecommerce October 30, 2014

Study reveals global consumer attitudes to cross-border ecommerce

A clear and accurate online buying process, confidence and transparency in delivery and competitive pricing will all help bring down barriers to cross-border buying, according to new research released by Pitney Bowes.... >>

BizReport | Mobile Marketing October 30, 2014

Apple Pay, HCE to drive NFC-based contactless payments

Host Card Emulation and Apple Pay will be the key drivers of NFC mobile payments this decade, according to a new forecast released by Juniper Research that pegs the number of NFC users come 2019 to be around 516 million.... >>

BizReport | Ecommerce October 28, 2014

Consumers comfortable leaving online shopping for Christmas gifts until last minute

Consumers feel more confident leaving the ordering of Christmas gifts online as late as possible but will blame retailers if items are not delivered in time, according to new research. ... >>

BizReport | Ecommerce October 09, 2014

British retailers pool data to fight fraud

A new fraud and loss prevention coalition has been formed in the UK managed by anti-fraud specialist Transactis. The data sharing platform aims to improve retailers' ability to identify potential fraudsters across multiple customer touch points. ... >>

BizReport | Ecommerce October 03, 2014

Young adults fueling appetite for Halloween in U.K.

Halloween is big business in the U.S., and now young adults are fueling the appetite for the spooky event in the U.K., according to new research from retailer and shopper marketing agency Savvy Marketing.... >>

BizReport | Mobile Marketing September 23, 2014

Excessive use of in-store beacon technology decreases app use

The overuse of beacons in-store can lead to a significant drop in app use, according to a new report from mobile platform firm inMarket.... >>

BizReport | Loyalty Marketing September 22, 2014

Consumers more likely to be loyal to brands with a physical presence

Consumers are loyal to just three brands, according to Emarsys, whose recent study shows that online-only brands find it harder to attract loyal consumers than those with a physical store. ... >>

BizReport | Ecommerce September 19, 2014

FTC's new 'merchandise rule' to come into effect before Christmas

New Federal Trade Commission rule requires retailers to ship within 30 days of a purchase, gain the customer's consent to delay delivery or provide a full refund.... >>

BizReport | Ecommerce September 19, 2014

Physical stores still popular with young fashion shoppers

Despite rising app and online use, the high street and shopping centers continue to be where youngsters choose to buy their clothes, according to new research from Voxburner.... >>

BizReport | Ecommerce September 02, 2014

Driving website traffic revealed as retailers' biggest challenge

A study of prominent retailers in the U.K. by imaging specialists SpinMe reveals that the biggest challenge they face is driving traffic to websites, while social media tops the list of things retailers would like to explore further if time... >>

BizReport | Ecommerce August 27, 2014

Parents give retailers advice on making back-to-school shopping more bearable

It is the last full week before the majority of schools in Britain start back, and new research from Savvy Marketing reveals just how many parents have left it until this late stage to do their back-to-school shopping and what... >>

BizReport | Mobile Marketing August 26, 2014

U.K. consumers use mobile to research, shop more than any other nation

Marin Software has identified the U.K. as being the nation that uses mobile to research purchases and shop more than any other. ... >>

BizReport | Loyalty Marketing August 25, 2014

Poor retail customer service decreasing loyalty

Customers are increasingly frustrated with customer service channels that are not integrated meaning they need to repeat themselves several times before their query is addressed.... >>

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