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BizReport | Ecommerce December 02, 2012

comScore: Call it Cyber Week

One full week into the official 2012 holiday shopping weekend and three individual days have exceeded the $1 billion mark. According to comScore Cyber Monday (November 26) started off the week with a $1.46 billion spend, following by November 27... >>

BizReport | Ecommerce November 22, 2012

How to prepare for rushed holiday sales season

According to a new comScore forecast US holiday ecommerce spending will top 15% in 2012. More than $10 billion has already been spent online, a 16% increase over 2011.... >>

BizReport | Ecommerce November 22, 2012

Holiday weekend shaping up to be heavily shopped

The three busiest email transaction days in 2011 were Black Friday, Cyber Monday and Thanksgiving Day. They year, the Thanksgiving weekend looks to be a hot shopping weekend for the holiday season.... >>

BizReport | Ecommerce November 21, 2012

Shoppers shun stores for online to get better customer service

Consumers pick ecommerce over bricks-and-mortar stores because, reveals the ClickFox 2012 Holiday Customer Service Audit, they feel they get better customer service online. ... >>

BizReport | November 13, 2012

Online delivery evolves with secure pick-up lockers

Fear of theft, damage to packages and missing a delivery are all major concerns for online shoppers, but new delivery methods are coming in to play that can help alleviate these fears and provide a more convenient method of receiving... >>

BizReport | November 08, 2012

Rising food prices push Brits online to shop for groceries

Three-quarters of consumers in the UK now use the Internet to shop for household groceries, according to new research from Nielsen, driven by increasing food prices and convenience. ... >>

BizReport | Ecommerce November 07, 2012

Report: Retail e-comm tops $41b in Q3

The growth in e-commerce continues. New data out from comScore shows retail e-commerce at $41.9 billion for Q3 2012, that is a 15% increase over 2011 - and the holiday shopping season is just around the corner. Here's how the... >>

BizReport | October 31, 2012

6 in 10 UK shoppers won't buy clothing online unless returns are free

An important part of shopping for clothing is trying on items to make sure they fit. UK online shoppers believe this should also be an option when purchasing items via the Internet. ... >>

BizReport | October 25, 2012

Retailers must keep up with next wave of technology or risk sales

Just as retailers are getting to grips with mobile and tablet technology, they're told that if they hesitate to invest in the next wave of technology they risk losing out on sales. ... >>

BizReport | Ecommerce September 26, 2012

Forrester: Facebook will never be a direct sales channel

Forrester Research has released a study showing that very few transactions, for both new and repeat customers, are driven directly by social media links. ... >>

BizReport | Ecommerce September 21, 2012

yStats: Half of physical stores in UK to close by 2020

As the number of Internet users in the UK continues to grow, so does the number of people shopping online. According to new figures released by Germany-based market researchers yStats, online and mobile shopping channels could force the closure of... >>

BizReport | Ecommerce September 12, 2012

Online shoppers demand the immediacy, personal contact of live chat

Online shopping is efficient and convenient, and can save time and money, but there is one thing missing - someone around to tap on the shoulder when help and advice is needed. ... >>

BizReport | Mobile Marketing September 11, 2012

Optimize websites for mobile or miss out on Christmas sales

Attention UK retailers. If your website isn't optimized for mobile in time for Christmas, you are going to miss out on a lot of sales. According to new estimates from IMRG, one in five online sales will be carried out... >>

BizReport | Ecommerce September 11, 2012

Which US cities most likely to look online for savings?

When it comes to being frugal, do you know where your retail customers are looking? New data from ShopAtHome highlights in which areas of the US shoppers are going online to look for sales, coupons and other discounts. Here's how... >>

BizReport | Ecommerce September 10, 2012

Over half of U.S. shoppers use live chat prior to purchase

A recent report from Boldchat reveals the rise in use of live chat on ecommerce websites and how many turn to live chat to help make their purchase decision. ... >>

BizReport | Mobile Marketing September 02, 2012

Mobile moms' new tool for back-to-school shopping

Moms are using smartphone technology to get them through the stressful back-to-school shopping period, according to a new study from the Interactive Advertising Bureau and Meredith Corp. ... >>

BizReport | Ecommerce August 31, 2012

Rocket Fuel: Dads pushing more BTS buys

When it comes to back to school, retailers might want to spend a little time on Dad. While moms still make the bulk of back to school (BTS) buys, data from Rocket Fuel shows dads are taking on some of... >>

BizReport | Ecommerce August 30, 2012

10 Ways You Can Encourage Consumer Product Reviews

In the run up to Black Friday and Cyber Monday consumers will be trawling product reviews to help them make important purchase decisions. If your business has yet to harness the power of reviews, here's how you can make a... >>

BizReport | Ecommerce August 27, 2012

America's favorite retailer has no store

America's favorite retailer has been announced and it doesn't have a store. Such are the findings of a survey by global strategists OC&C Strategy Consultants. ... >>

BizReport | Ecommerce August 13, 2012

Report: Ecommerce tops $43b in Q2 2012

Online and offline commerce may not be burning up the old charts - yet - in 2012, but steady growth is being seen in the online realm. The latest numbers from comScore find ecommerce totals reached $43.2 billion in Q2... >>

BizReport | Ecommerce August 10, 2012

9 of 10 school shoppers will buy online

Crowds at the local malls may not be as heavy over the next six or so weeks as usual. In the US, August means back to school shopping, crowded malls and an inability to find red and black pens because... >>

BizReport | Ecommerce August 03, 2012

25% of shoppers in the UK say online delivery costs too high

While one quarter of shoppers in the UK think the cost of having online purchases delivered is too high, 4 in ten are prepared to pay extra for next day delivery, according to a new survey by Trimble, provider of... >>

BizReport | Ecommerce August 01, 2012

80% of mothers in UK shop online every month

Eighty percent of mothers in the UK shop online for themselves and their children once or twice every month, reveals a new survey by flash sale website Casabu in association with Mumsnet, and almost half shop via smartphone.... >>

BizReport | Ecommerce July 27, 2012

It takes 7 times longer to shop for fashion today than in 2002

Ten years ago the shopping process to find and bag up an outfit took half a day. Today, consumers take almost three and a half days to complete the same process, thanks to mobile and Internet technology.... >>

BizReport | Ecommerce July 20, 2012

1 in 4 abandon online purchases due to forced registration

Do you require your website users to register with you before making a purchase? If so, you could be losing out on a heap of sales, according to new research from Econsultancy and Toluna.... >>

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