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BizReport | Ecommerce April 17, 2013

Consumers consider connected, seamless shopping crucial

Online shopping, mobile shopping, in-store shopping - it's all just shopping to consumers who don't distinguish between each channel but who instead want the entire experience to be "seamless". ... >>

BizReport | Ecommerce April 03, 2013

Survey: Half of women, one-third of men shop to improve mood

Are people engaging in retail therapy? Absolutely, at least according to new data out from Ebates. According to their report more than half of women (63%) and about one-third of men (39%) shop to improve their mood.... >>

BizReport | Ecommerce April 03, 2013

Confidence in online shopping rises in China

A survey of people in the Asia Pacific region found that people in China are the most likely to shop online thanks to their confidence in the security of the channel while Indonensians top the mobile shopping rankings. ... >>

BizReport | Ecommerce March 26, 2013

Consumers prefer glossy print catalogs to social media as shopping info source

Think that consumers have turned away from print marketing? Think again. Two new studies reveal that print catalogs resonate with consumers more than their online counterparts or social media. ... >>

BizReport | Ecommerce March 25, 2013

Platform offers score for online transactions

Ecommerce is growing by leaps and bounds, but the approval time for some transactions has proven troublesome for merchants. Enter an offering from 41stParameter which offers a scoring system to online shoppers - even those who may not have purchased... >>

BizReport | Ecommerce March 06, 2013

U.S. consumers not driven to shop online by same-day delivery

Same-day delivery isn't an option that excites many online shoppers, according to new survey results released by The Boston Consulting Group, because it costs too much.... >>

BizReport | Ecommerce February 20, 2013

Report: Online travel spend pushing $100 billion

Travel is a hot topic around the globe, especially in the online space. According to data from comScore American consumers are spending much more of their travel cash online while travel-minded consumers in Europe are spending a lot of time... >>

BizReport | Mobile Marketing February 18, 2013

Study: UK adults research on mobile but buy via computer

Due to security concerns, a quarter of mobile users in the UK research a product on their mobile device but then go on to make a purchase on a computer, according to new research conducted for bss digital. ... >>

BizReport | Ecommerce February 18, 2013

Shocking: Women embrace online shopping

Can you believe it? More women are embracing online shopping than men. It's news that's not news but the stats from research by Vouchercodes.co.uk are worth noting. ... >>

BizReport | Ecommerce February 13, 2013

How ecommerce will change retailers 2013

Ecommerce showed strong growth through 2012, ending the year at more than $186 billion spent online. While the bulk of that spending was for digital content/subscriptions, apparel, consumer electronics and even furnishings are seeing more ecommerce growth. Here's what retailers... >>

BizReport | Social Marketing February 01, 2013

Facebook launches gift card that can't be used on Facebook

The latest 'new thing' on Facebook isn't really very new at all. In fact, it's a rehash of the everyday gift card but with a slightly more convoluted loading and redemption process. ... >>

BizReport | Ecommerce January 31, 2013

93% of consumers consider real-time live help valuable to customer experience

A recent survey by LivePerson of almost 6,000 consumers across several countries has revealed that, while price and affordable delivery options play an important part in online purchase decisions, the online customer experience can make or break a sale. In... >>

BizReport | Ecommerce January 10, 2013

Mobile accounted for 11% of ecommerce sales in 2012

With more consumers packing the power of a smartphone in their pocket, or a tablet in their bag, mobile devices are becoming a key, and popular, shopping tool. New research from eMarketer reveals the impact of mobile on last year's... >>

BizReport | Ecommerce January 07, 2013

Retailers brace for huge volumes of returned gifts

Over half of American consumers are choosing to ship unwanted gifts back to online retailers rather than brave the January sales crowds to return them in person, while in the UK up to 40% of fashion purchases are returned during... >>

BizReport | Ecommerce December 31, 2012

Christmas Day traffic one-quarter higher than in 2011

The 2012 holidays are drawing to a close, and what a good close it has been - at least for online retailers. Traffic to retail sites has shown strong increases, as has online purchasing with three different days totaling individual... >>

BizReport | Ecommerce December 21, 2012

Brits to spend almost half a billion quid online on Boxing Day

For the last three years, Boxing Day (26 December) has been the biggest single online shopping day of the year in the UK and, according to recent forecasts from the IMRG and Experian Hitwise, 2012 will be no exception.... >>

BizReport | Ecommerce December 21, 2012

EXPO reports 281% rise in user-generated video product review views

What are engaging, authentic, produced free of charge and found helpful by 98% of online holiday shoppers? User-generated product reviews, according to new research released by consumer network EXPO, and video is an increasing channel of choice. ... >>

BizReport | December 20, 2012

40% of consumers spend 5 - 10 mins making purchase decision online

Consumers aren't hanging around when making purchase decisions this festive season. New research from online retail firm Virginia Hayward reveals that today's fast-paced shopping environments are leading to swift choices.... >>

BizReport | Social Marketing December 17, 2012

SocialVibe: Too many social media updates turn off consumers

Consumers on social media are sensitive to update overload from brands they have connected with, according to a survey sponsored by SocialVibe, which points to a need for brands to get the engagement balance right.... >>

BizReport | Mobile Marketing December 12, 2012

eBay UK Super Sunday sales via mobile rose 110% YoY

eBay really did have a Super Sunday in the UK this year, boosted by mobile. The online marketplace recently reported more than 9 million unique UK visitors to the site throughout the super shopping day while, in London, the online... >>

BizReport | Ecommerce December 11, 2012

UK: Cyber Monday online retail smashes all records

A new online retail record was broken on Cyber Monday in the UK, according to new figures released by Experian, with just three websites accounting for almost a third of all website visits.... >>

BizReport | December 10, 2012

66 million Americans have yet to begin holiday shopping

If you thought that most Americans had completed their holiday shopping during the Black Friday weekend, you'd be wrong. Results from The Consumer Reports Holiday Poll are out and they reveal that 66 million American consumers are yet to begin... >>

BizReport | December 05, 2012

Consumers rate grocery shopping online better than in-store

Customer experience specialists Nunwood have released a report that reveals supermarkets are providing a better experience online than in-store thanks to their recognition of customers' need to save time and effort. ... >>

BizReport | Ecommerce December 05, 2012

Study: Merchants need to offer more online

Over the past week, retailers have seen how consumers are shopping online and mobile differently than in the past. This will bring more merchants into the e-space, but new data out from The Acquity Group suggests just opening an online... >>

BizReport | Ecommerce December 02, 2012

comScore: Call it Cyber Week

One full week into the official 2012 holiday shopping weekend and three individual days have exceeded the $1 billion mark. According to comScore Cyber Monday (November 26) started off the week with a $1.46 billion spend, following by November 27... >>

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