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Very few consumers make unplanned purchases online, according to new research, and retailers are only making it harder by putting obstacles in the way during the checkout process.... >>
Experian has published its online retail predictions for the 2013 holiday season in the UK and reveals that 'Middle' Cyber Monday could eclipse Cyber Monday in terms of the number of visits to retail websites.... >>
More than eight out of ten shoppers in the U.S. say that online shopping in a far better experience that visiting a physical store. Ebates.com's latest Holiday Survey reveals the reasons why. ... >>
This year, consumers are more focused on the cost of shipping items purchased online than they were three years ago, according to new research in the U.S. commissioned by Pitney Bowes.... >>
A new forecast from Nielsen reveals the continuing trend of consumers shunning the stores on Black Friday in favor of logging-on on Cyber Monday. ... >>
Many consumers will log on to do their Christmas shopping this year, but that doesn't mean they are completely shunning the in-store experience - far from it, according to new research from BuzzCity. Retailers must ensure that shoppers get the... >>
As letter mail volumes decline, so package volumes are on the increase, thanks to online shopping. So, while the U.S. Postal Service struggles with financial losses, Amazon has forged a deal that will see them delivering on a Sunday. And... >>
Good news for online retailers heading into the festive period. Not only will consumers be spending more this holiday season than last but, for the first time in Deloitte's Annual Holiday Survey, the Internet was ranked as the top place... >>
A new study released by Expion reveals that back-to-school content on Instagram was more popular than Facebook's. ... >>
A new award-winning website has been launched in the UK promoting ethical and patriotic shopping by encouraging consumers to purchase products that are 'Made Closer'. ... >>
A quarter of online shoppers believe that online shopping is a much better experience than in-store at Christmas, according to the latest eCustomerService Index from eDigitalResearch and IMRG. ... >>
Untethered from their PCs, consumers using smartphones and tablets to shop online now enjoy the experience almost as much as shopping in a physical store, according to new research released by retail information specialists Verdict.... >>
Shopping habits are changing in China. Half of the country's population now has direct access to the Internet, and 80% of those users own a smartphone or tablet.... >>
Retailers can not rely on increased online consumer spending this coming festive season, according to new research from Peerius, but instead must focus on taking a larger share of spend, as cautious consumers expect to spend about the same as... >>
A five-year study begun in 2011 to monitor a group of youngsters' attitudes towards and use of technology reveals the inevitable future of the British high street as collection of showrooms. ... >>
Barclaycard in the US gives consumers a chance to share what they love in life via social media, while in the UK the company reveals that what is purchased online is often more bizarre or daring than would be purchased... >>
New data released by Google reveals 2013 is experiencing the earliest back to school shopping season ever with boy-band One Direction supplies an extremely popular option and mobile playing a key role in the search and purchase process. ... >>
Retail analysts Verdict Retail have released a report showing that 'click and collect' purchases will be worth over $6.1 billion in the UK by 2018 as consumers look for ever more convenient ways of shopping.... >>
More than half of smartphone owners regularly check prices on their device while in a physical store, according to a new study from Parago, with Amazon the number one price comparison destination. ... >>
Investment in mobile commerce, mobile optimization, and an increasingly mobile-savvy population are all drivers of a big increase in sales in the UK during June this year, according to IMRG Capgemini's latest e-Retail Sales Index. ... >>
Where do most showroomers end up making a purchase? No, it's not a (bad) joke, the question forms part of a new study from Harris Interactive. Oh, and the answer is... Amazon.... >>
In 2010, mobile accounted for just 0.4% of sales in U.K. e-retail. In just three short years that figure has skyrocketed, with m-retail now accounting for one in every five online purchases.... >>
The tablet is often lauded as being 'the' mobile shopping device, offering a better mobile shopping experience than their smaller, smartphone cousins. However, not all is rosy in the land of tablet owners. ... >>
According to the Royal Mail, 99% of the population of the U.K. lives within just three miles of a Post Office. Using the Post Office's extensive network, Royal Mail is set to launch a 'Click and Collect' service later this... >>
New research conducted by virtual fitting room provider Fits.me and retail psychology expert Phillip Adcock reveals that when online clothes shopping goes wrong shoppers go through emotions similar to the key five stages of grief. ... >>
- Commuters highly engaged and active mobile audience for brands, retailers
- We2 to connect NYC's retailers and consumers via 'social WiFi'
- Consumers rate email as most relevant and accurate of all channels
- Research: Silver surfers feel undervalued by retailers
- Global PC sales fall for sixth consecutive quarter
- Releases evaluate content, make file sharing simpler
- Responsys: Mobile pushing conversions
- How to build loyalty through games
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