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BizReport | Ecommerce June 05, 2013

57% of showroomers head to Amazon

Where do most showroomers end up making a purchase? No, it's not a (bad) joke, the question forms part of a new study from Harris Interactive. Oh, and the answer is... Amazon.... >>

BizReport | Ecommerce June 04, 2013

5000% surge in U.K. mcommerce sales

In 2010, mobile accounted for just 0.4% of sales in U.K. e-retail. In just three short years that figure has skyrocketed, with m-retail now accounting for one in every five online purchases.... >>

BizReport | Mobile Marketing June 04, 2013

Aesthetics, not security, puts tablet users off mobile shopping

The tablet is often lauded as being 'the' mobile shopping device, offering a better mobile shopping experience than their smaller, smartphone cousins. However, not all is rosy in the land of tablet owners. ... >>

BizReport | Ecommerce May 30, 2013

Royal Mail launch 'Click and Collect' service

According to the Royal Mail, 99% of the population of the U.K. lives within just three miles of a Post Office. Using the Post Office's extensive network, Royal Mail is set to launch a 'Click and Collect' service later this... >>

BizReport | Ecommerce May 26, 2013

Fits.me study reveals emotions of online clothes shopping gone wrong

New research conducted by virtual fitting room provider Fits.me and retail psychology expert Phillip Adcock reveals that when online clothes shopping goes wrong shoppers go through emotions similar to the key five stages of grief. ... >>

BizReport | Ecommerce May 20, 2013

Online preferred shopping environment of affluent consumers

Affluent consumers aren't averse to purchasing online, according to a new report released by the Shullman Research Center. In fact, it is the preferred method of shopping for the well-off. ... >>

BizReport | Ecommerce May 17, 2013

IBM: Mother's Day shopping goes mobile

Mother's Day shopping via mobile was up 23% on 2012, according to IBM's Digital Analytics Benchmark, with iPhone generating the most online traffic.... >>

BizReport | Ecommerce May 06, 2013

Tech topping ecomm searches

When it comes to online shopping, more consumers are looking into tech products in their search queries. That according to new data out from BuyVia which found that search queries for 'iPhone', 'iPad' and 'Dell' topped online search lists for... >>

BizReport | Social Marketing April 21, 2013

BabyCenter: 91% of moms use social media

Three years ago, BabyCenter revealed data demonstrating that moms were becoming an online social force to be reckoned with; sought after by brands seeking endorsement and awareness. Today, moms are even more social than ever and many check their networks... >>

BizReport | Ecommerce April 19, 2013

E-commerce: Little problems cause biggest issues

If you can't easily find what you're looking for in a store, you leave, right? According to new research from Redwood Software, the same behavior is to be found online. ... >>

BizReport | Ecommerce April 17, 2013

Consumers consider connected, seamless shopping crucial

Online shopping, mobile shopping, in-store shopping - it's all just shopping to consumers who don't distinguish between each channel but who instead want the entire experience to be "seamless". ... >>

BizReport | Ecommerce April 03, 2013

Survey: Half of women, one-third of men shop to improve mood

Are people engaging in retail therapy? Absolutely, at least according to new data out from Ebates. According to their report more than half of women (63%) and about one-third of men (39%) shop to improve their mood.... >>

BizReport | Ecommerce April 03, 2013

Confidence in online shopping rises in China

A survey of people in the Asia Pacific region found that people in China are the most likely to shop online thanks to their confidence in the security of the channel while Indonensians top the mobile shopping rankings. ... >>

BizReport | Ecommerce March 26, 2013

Consumers prefer glossy print catalogs to social media as shopping info source

Think that consumers have turned away from print marketing? Think again. Two new studies reveal that print catalogs resonate with consumers more than their online counterparts or social media. ... >>

BizReport | Ecommerce March 25, 2013

Platform offers score for online transactions

Ecommerce is growing by leaps and bounds, but the approval time for some transactions has proven troublesome for merchants. Enter an offering from 41stParameter which offers a scoring system to online shoppers - even those who may not have purchased... >>

BizReport | Ecommerce March 06, 2013

U.S. consumers not driven to shop online by same-day delivery

Same-day delivery isn't an option that excites many online shoppers, according to new survey results released by The Boston Consulting Group, because it costs too much.... >>

BizReport | Ecommerce February 20, 2013

Report: Online travel spend pushing $100 billion

Travel is a hot topic around the globe, especially in the online space. According to data from comScore American consumers are spending much more of their travel cash online while travel-minded consumers in Europe are spending a lot of time... >>

BizReport | Mobile Marketing February 18, 2013

Study: UK adults research on mobile but buy via computer

Due to security concerns, a quarter of mobile users in the UK research a product on their mobile device but then go on to make a purchase on a computer, according to new research conducted for bss digital. ... >>

BizReport | Ecommerce February 18, 2013

Shocking: Women embrace online shopping

Can you believe it? More women are embracing online shopping than men. It's news that's not news but the stats from research by Vouchercodes.co.uk are worth noting. ... >>

BizReport | Ecommerce February 13, 2013

How ecommerce will change retailers 2013

Ecommerce showed strong growth through 2012, ending the year at more than $186 billion spent online. While the bulk of that spending was for digital content/subscriptions, apparel, consumer electronics and even furnishings are seeing more ecommerce growth. Here's what retailers... >>

BizReport | Social Marketing February 01, 2013

Facebook launches gift card that can't be used on Facebook

The latest 'new thing' on Facebook isn't really very new at all. In fact, it's a rehash of the everyday gift card but with a slightly more convoluted loading and redemption process. ... >>

BizReport | Ecommerce January 31, 2013

93% of consumers consider real-time live help valuable to customer experience

A recent survey by LivePerson of almost 6,000 consumers across several countries has revealed that, while price and affordable delivery options play an important part in online purchase decisions, the online customer experience can make or break a sale. In... >>

BizReport | Ecommerce January 10, 2013

Mobile accounted for 11% of ecommerce sales in 2012

With more consumers packing the power of a smartphone in their pocket, or a tablet in their bag, mobile devices are becoming a key, and popular, shopping tool. New research from eMarketer reveals the impact of mobile on last year's... >>

BizReport | Ecommerce January 07, 2013

Retailers brace for huge volumes of returned gifts

Over half of American consumers are choosing to ship unwanted gifts back to online retailers rather than brave the January sales crowds to return them in person, while in the UK up to 40% of fashion purchases are returned during... >>

BizReport | Ecommerce December 31, 2012

Christmas Day traffic one-quarter higher than in 2011

The 2012 holidays are drawing to a close, and what a good close it has been - at least for online retailers. Traffic to retail sites has shown strong increases, as has online purchasing with three different days totaling individual... >>

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