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BizReport | Ecommerce February 02, 2016

Report: Shoppers increased online visits 25%

Forget Cyber Monday, as far as traffic is concerned, Thanksgiving and Black Friday are the biggest days for online retailers. That is the takeaway from a new report that indicates Thanksgiving and Black Friday traffic surpassed the 328 million mark,... >>

BizReport | Ecommerce January 29, 2016

Two-thirds of visits to retail websites in UK from mobile

Last year, almost two-thirds of visits to online retail websites in the UK came from mobile phones, according to new data released by SimilarWeb.... >>

BizReport | Ecommerce December 14, 2015

Long waits online for customer service lead to cart abandonment

Online shopping may mean dodging lengthy checkout lines, searching for floor staff, and forgoing the endless search for a car parking space, but despite the time saved and convenience of shopping from the comfort of home, consumers still don't like... >>

BizReport | Ecommerce December 04, 2015

Sick days mounting up as employees stay home to wait for deliveries

The practice of staying off work claiming to be sick in order to wait home for a delivery is costing U.K. employers and the economy millions each year, according to new research commissioned by online delivery platform Shutl. ... >>

BizReport | Ecommerce November 26, 2015

Adobe: $27billion spent so far, 46% mobile traffic

Consumers have already spent nearly $27 billion online this holiday season, according to new data released today by Adobe, with mobile's impact ahead of expectations. ... >>

BizReport | Ecommerce November 01, 2015

Nearly half of Brits will purchase Christmas gifts online

That technology is increasingly influencing the way we shop is old news, but new data released by RadiumOne reveals just how much of a role it will play among Britons shopping for Christmas gifts in 2015.... >>

BizReport | Ecommerce October 15, 2015

PayPal will pay online shoppers' return shipping costs

Once a perk or promotional tool, refunds on return shipping costs are now integral to attracting online shoppers. PayPal has just announced that it is expanding its returns refund to the U.S. following successful testing in other countries. ... >>

BizReport | Ecommerce October 06, 2015

Retailers can convert 'window shoppers' with real-time analytics

Global big data integration software provider Talend surveyed UK shoppers and confirms that, for many, loading up an online shopping cart only to abandon it is part of the browsing process. ... >>

BizReport | Ecommerce September 28, 2015

Savvy shoppers abandoning purchases if no discount, voucher available

Incentives play a significant role in consumer purchase decisions and two recent studies reveal that retailers that don't employ vouchers and discounts are missing out on a fair chunk of sales.... >>

BizReport | Ecommerce September 28, 2015

Consumers want to buy direct from a brand's website

A new consumer preference survey uncovers consumers' expectations of brand engagement, and reveals their desire to connect directly with brands. ... >>

BizReport | Advertising September 18, 2015

Consumers do watch TV ads, and they do react with digital research

Research from Market Track has found that not only do many U.S. Internet users watch ads on television, but also that digital research is the most common response. ... >>

BizReport | Ecommerce August 03, 2015

'Digiboomers' neglected by marketers

Within the next ten years a third of the UK population will be age 55 or over. According to research from digital agency Greenlight, marketers are neglecting to engage this segment of the population which, by 2025, will make up... >>

BizReport | Ecommerce July 16, 2015

Research reveals increase in online shoppers deliberately abandoning carts

Online shopping cart abandonment has long been a challenge for retailers, but their response to it could be what is causing shoppers to abandon carts in the first place.... >>

BizReport | Ecommerce June 29, 2015

Expert: The benefits to early EMV conversion

EMV isn't going away, and yet many physical and online retailers are loathe to convert their existing systems to the new. In just a few months the point will be moot and there will be new regulations that require EMV;... >>

BizReport | Ecommerce June 24, 2015

Branded or gift-like packaging drives social media photo and video sharing

More than half of consumers are using social media to find videos or photos of a product they are considering buying. And, once seen, those videos and photos can be very persuasive, according to new research from Dotcom Distribution, particularly... >>

BizReport | Ecommerce June 17, 2015

Amazon lures younger shoppers with Amazon Allowance

Parents and guardians can now give their children allowances in the form of an Amazon gift card that can be constantly added to. The Amazon feature also allows employers to give to their employees. ... >>

BizReport | Ecommerce June 10, 2015

Retailers must acknowledge consumers' interest in click-and-collect

Retailers that have yet to offer consumers the convenience of ordering online and picking up those purchases in-store are missing out on business, according to recent research from King Retail Solutions. ... >>

BizReport | Ecommerce June 10, 2015

Convenience trumps cost as main driver of online grocery shopping

As consumers seek to effectively manage their increasingly busy lives, convenience is oustripping cost, as retail and shopper marketing agency Savvy found in a recent study into what drives online grocery shopping.... >>

BizReport | Ecommerce June 09, 2015

77% of online shoppers say free shipping most important option during checkout

New insights from a recent study by UPS and comScore reveal free shipping is important to more than three-quarters of online shoppers as is a convenient returns option.... >>

BizReport | Ecommerce April 08, 2015

Free returns important to customer retention

Charging for returns is a great way to alienate your customers, according to a new report released by the Royal Mail.... >>

BizReport | Ecommerce March 12, 2015

Online voucher use growing except among silver surfers

The number of shoppers in the UK that seek out discounts and use vouchers has grown significantly over the past twelve months, according to new research commissioned by Voucherbox, apart from among older age groups. ... >>

BizReport | Search Marketing March 03, 2015

Mother's Day: Flowers a popular gift, but Mom wants tech

It is just under nine weeks until the third-largest retail holiday in the U.S. and already there is talk that a third or more of consumers will head online.... >>

BizReport | Ecommerce February 25, 2015

Ecommerce saves Brits 200 million miles in shopping trips per week

The popularity of online shopping has grown to the extent that more consumers shop online than visit physical stores, according to recent research by Conlumino for Webloyalty.... >>

BizReport | Mobile Marketing February 24, 2015

UK: Overall mobile spending to increase 10% to 2016

Mobile spending is growing at four times the rate of online shopping in the U.K. as consumers take to the new channel, according to recent research from PayPal and market research firm Ipsos. ... >>

BizReport | Ecommerce February 17, 2015

Dyn: Two thirds of shoppers unhappy with online experience

Retailers have a long way to go before online shopper experiences match those of offline, according to new global research from Dyn.... >>

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