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BizReport | Mobile Marketing August 12, 2010

Is mobile ousting paper-based catalogs?

Are paper-based catalogs becoming a thing of the past? According to new research from U.K.-based m-commerce implementation consultancy Portaltech, the sometimes hefty and expensive to produce tomes aren't being used as much as their mobile counterparts.... >>

BizReport | Ecommerce May 28, 2007

Online shoppers want information during buying process

The provision of information throughout the buying process is a key way to convert browsers into purchasers, says a new report.... >>

BizReport | Ecommerce May 18, 2007

Online retailing sees 18% growth in US

E-commerce just keeps growing in the United States. According to research from the Commerce Department, online retailing saw 18% growth in Q1, 2007. ... >>

BizReport | Ecommerce March 14, 2007

Are webfronts the new storefronts?

A new clothing company may change the way consumers think about shopping online and at the mall. That is, if consumers can wait.... >>

BizReport | Ecommerce February 22, 2007

E-tailers and affiliates experience barriers to overseas sales

According to a poll taken at an e-commerce affiliate conference in Las Vegas, 87 percent of companies would like to sell to non-U.S. markets. ... >>

BizReport | Ecommerce February 22, 2007

eBay pull ad after ASA complaint upheld

The ASA has upheld a complaint against eBay from a consumer who could not find items depicted in an eBay ad for sale on the auction site.... >>

BizReport | Ecommerce February 21, 2007

Online sales affected by low customer confidence in data security

Online consumers expect businesses, not banks, to compensate for fraudulent transactions.... >>

BizReport | Ecommerce February 21, 2007

Websites benefit from turning customers into reviewers

E-tailers have been slow to incorporate customer reviews and ratings in their websites for fear of doing more damage than good, but new research shows, it can benefit business and increase sales.... >>

BizReport | Ecommerce February 20, 2007

Consumers find more retail satisfaction online than offline

E-tailers are surpassing offline customer satisfaction, according to latest figures.... >>

BizReport | Ecommerce February 01, 2007

Online clothing sales doing a roaring trade in the U.K.

Despite its disadvantages over bricks and mortar, online clothes shopping in the U.K. has exceeded the $2.5 billion mark.... >>

BizReport | Email Marketing January 22, 2007

Boost Revenue Using Transactional Emails

Transactional emails are an essential part of a customer contact strategy, and many marketers aren’t utilising them to best effect.... >>

BizReport | Ecommerce January 17, 2007

Have Internet, Will Travel

A report, on how online users in the UK will use the internet to plan and book their holiday travel, has been released.... >>

BizReport | Ecommerce January 17, 2007

Consumers Want More Cross-Channel Retailing

A recent survey in the U.S. gives an insight in to customer attitudes to multi-channel retailing.... >>

BizReport | Research January 02, 2007 First for Customer Satisfaction

Results of a biannual customer satisfaction survey have placed as overall winner, and amongst the laggers.... >>

BizReport | Research January 02, 2007 First for Customer Satisfaction

Results of a biannual customer satisfaction survey have placed as overall winner, and amongst the laggers.... >>

BizReport | Ecommerce November 13, 2006

Men Prefer Clicks to Bricks

According to a recent report, “Online Retailing: The Impact of Click on Brick”, men are driving online! No more trips to the mall, online they can search for exactly what they want from the comfort and stress-free environment of home.... >>

BizReport | Ecommerce September 21, 2006

TV Network Taps Online Marketplace

The Scripps Network is opening a new kind of mall, and it could pave the way for small e-tailers to create their own niche market. ... >>

BizReport | Law & Regulation September 19, 2006

Landmark Court Case Sets Precedent In Accessibility For The Blind

I hadn't updated my blog in six months and when I accessed recently, I found to my surprise that before I could upload my latest saga, I was requested to enter a numerical code that was read out to... >>

BizReport | Ecommerce September 11, 2006

Traditional Traders Feel the Weight of Online Retailers

On-line and out-of-town retailers are ruffling conditions for town center traders in the U.K. ... >>

BizReport | Ecommerce October 26, 2000

Exclusive Interview with Steve Abernethy, CEO of SquareTrade

The world of alternative dispute resolution (ADR) has always been one of personal contact. Arbitrators and mediators typically sit disputing parties down in a room and figure out a way to smooth over differences until they reach a compromise--or at... >>