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BizReport | Ecommerce September 28, 2015

Consumers want to buy direct from a brand's website

A new consumer preference survey uncovers consumers' expectations of brand engagement, and reveals their desire to connect directly with brands. ... >>

BizReport | Ecommerce August 03, 2015

UK: Pureplay online sales will exceed multichannel retailers' this year

Multichannel retailers' online sales will be surpassed by pureplays for the first time ever this year, according to the latest online retail report from Mintel.... >>

BizReport | Ecommerce September 03, 2014

'Huge landmark' as ecommerce mobile traffic overtakes desktop

For the first time, visits to U.K. online retailers via mobile devices have overtaken desktop, according to IMRG figures released this week.... >>

BizReport | Ecommerce July 04, 2013

IMRG reports little change in cart, checkout abandonment rates since 2010

Shopping cart abandonment is a scenario that all online retailers will encounter, and it affects the bottom line. The practice is never going to go away, but it can be reduced. IMRG has released the latest cart and checkout abandonment... >>

BizReport | Law & Regulation April 17, 2013

British 'home webtailers' must pay attention to insurance, tax

Millions of people in the UK now operate a business from home selling products via the Internet, according to new statistics from Direct Line for Business. However, a large number aren't up to date with their insurance needs.... >>

BizReport | December 27, 2012

Amazon ranks first and second in UK Christmas customer satisfaction survey

Amazon has come first and second in on online Christmas shopping customer satisfaction survey in the UK.... >>

BizReport | Ecommerce December 11, 2012

UK: Cyber Monday online retail smashes all records

A new online retail record was broken on Cyber Monday in the UK, according to new figures released by Experian, with just three websites accounting for almost a third of all website visits.... >>

BizReport | October 15, 2012

OFT: 40% of British websites not compliant with consumer protection law

When British regulator, the Office of Fair Trading, checked out the websites of many popular UK online retailers they found that 1 in 4 were not fully complying with consumer protection law.... >>

BizReport | Ecommerce October 01, 2012

2012: A vintage year for Amazon?

Amazon.com has tried to make the move into wine sales a couple of times over the last decade or so. Could their latest attempt be third time lucky?... >>

BizReport | Ecommerce May 16, 2012

Despite recession UK luxury shoppers to spend more in 2012

Higher levels of confidence making purchases online along with increasing levels of good service are driving consumers in the UK to continue spending on premium and luxury goods, despite the country's slide back into recession.... >>

BizReport | Ecommerce May 10, 2012

Record-breaking rain does nothing to boost online sales in UK

Inclement weather often prompts consumers to head online, but the latest online sales figures from the British Retail Consortium reveal that even the wettest April on record can't halt the downward trajectory of the country's retail sector.... >>

BizReport | Social Marketing May 03, 2012

Online reviews trump peer-to-peer word of mouth

The opinion of a stranger would now appear to be more useful than that of a family member or friend, according to findings from the latest Eccomplished quarterly survey. ... >>

BizReport | Ecommerce May 01, 2012

Kindle setting Amazon sales on fire

Amazon's Kindle is certainly firing up the online retailer's sales, according to new sales figures released this week. ... >>

BizReport | Ecommerce April 24, 2012

UK's busiest online retailers have the fastest loading websites

Britain's leading online retailers are widening the gap in terms of web performance with the busiest also being the fastest, reveals new research from the NCC Group. Meanwhile, Strangeloop's findings suggest engaging content trumps the need for speed.... >>

BizReport | Ecommerce April 12, 2012

Survey reveals America's most relevant retailers

Which retailers are the most relevant in the U.S.? That's a question posed to consumers by Brodeur Partners. Read on to find out which retailers were voted the top 10.... >>

BizReport | Ecommerce April 12, 2012

Harrods, eBay and Amazon now using Pinterest

The visual aspect of image-sharing social network Pinterest is attracting large online and offline retailers. This week, Pinterest buttons have been spotted on some eBay and Amazon websites and even luxury department store Harrods is putting the image-sharing network to... >>

BizReport | Mobile Marketing March 13, 2012

U.S. mobile shoppers prefer mobile web to apps

When Nielsen analyzed smartphone usage among 5,000 American volunteers they found that while mobile retail websites are more popular than retail apps, combining the two results in maximum reach. ... >>

BizReport | Ecommerce February 27, 2012

Forrester: Online spending to reach $327billion in 2016

Consumers that are new to online shopping, along with established online shoppers, drove spending to over $200 billion in 2011, according to a soon-to-be-released report from Forrester Research.... >>

BizReport | Ecommerce January 26, 2012

Top-performing e-commerce websites take longer to load

Studies have emphasized the need for fast-loading e-commerce websites to accommodate the short attention spans of today's consumers. But a new study from site optimization company Strangeloop found that the top-performing e-commerce websites take longer to load than the average.... >>

BizReport | Ecommerce January 06, 2012

Pester power sends parents online toy shopping

Now that the Christmas rush is over it's time for toy retailers to take a step back and look at the role of the Internet in the consumer purchase journey. Google's recently released study is a good place to start.... >>

BizReport | Ecommerce December 08, 2011

Inebriated Brits to splash out $3 billion online this holiday season

'Tis the season to be merry but, according to some seasonal stats from Kelkoo, not while sat in front of the computer. Being drunk in charge of a mouse may well lead to some unexpected arrivals. ... >>

BizReport | Ecommerce December 05, 2011

Free Shipping Day extends online holiday buying season

Free shipping has become such a draw for online shoppers that, since 2007, an entire day has been devoted to it. This year 2,000 retailers are offering free deliveries guaranteed to arrive in time for Christmas via Free Shipping Day.... >>

BizReport | Ecommerce November 03, 2011

Amazon makes Christmas sales prediction

Predictions for doomsday, earthquakes and raptures have flooded the press this year, but a prediction that's far more useful to retailers in the UK has been released by Amazon.... >>

BizReport | Ecommerce October 25, 2011

Optimistic retailers expect 15% YoY holiday sales growth

More retailers are optimistic that online holiday sales will grow at least 15% compared to last year's holiday season than were hopeful of growth last year, according to Shop.org's latest eHoliday survey.... >>

BizReport | Ecommerce October 25, 2011

Retailers ignore men on a mission at their peril

Ladies, if you've ever had to drag your man around the stores you'll know what a task it can be. New research suggests that online retail better fits a male's needs when they feel the need for some retail therapy.... >>

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